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insurance probs + police = me winning :) [update]

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mickfulton
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PostPosted: 11:12 - 02 Apr 2011    Post subject: insurance probs + police = me winning :) [update] Reply with quote

Before I start, I hate scumbo-uninsured drivers as much as the next man.

Got stopped at a police check point yesterday, routine stuff, just pulling every second car/bike/caravan. Police were nice enough, giving advice to me about biking, my insurance wasnt on their computer but they said as Im only insured two months i was prob okay, just hand in docs within a week............WRONG ............
I got insured in feb, and they took ages to send the docs to me so after complaining and confirming my address a million times on the phone they sent the docs special delivery. I had to sign for them and then rushed to post office to get taxed and didnt notice the address on the doc had wrong house number (i had to sign for it so assumed the address was ok, right ?)
So, the police said my bike insurance wasnt on their computer and have gave me a week to hand in docs, fine. Called insurance this morning and they said it was cancelled due to a non payment on march 5th. I have always had money in my account (just bought first house with missus and we use to one account for everything), so maybe the non payment was some sort of mistake (or even due to address mismatch, in hindsight). However, as the address was wrong i didnt get anything in writing about it.
They are looking into it and will call back. Anyone know if I can do anything, as its their mistake, and it appears am fucked as far as the police are concerned and will prob get fined or worse !!!!
Any help ???

Got it all sorted plus an apology, so the moral of the story is be persistant, as the first two agents i dealt with more or less told me to go fiddle with myself as I didnt have a chance !!!!


Last edited by mickfulton on 13:29 - 06 Apr 2011; edited 1 time in total
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mad4it028
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PostPosted: 11:46 - 02 Apr 2011    Post subject: Reply with quote

just go produce your certificate and say nothing thats what ide do
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Raffles
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PostPosted: 11:56 - 02 Apr 2011    Post subject: Reply with quote

mad4it028 wrote:
just go produce your certificate and say nothing thats what ide do

Don't they check with the insurance company to confirm that it is still valid? It used to be a very common scam taking out insurance on the never never and not making any further payments once the certificate was received. I think that plod eventually cottoned onto this and took steps to address the problem.
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Paxovasa
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PostPosted: 12:00 - 02 Apr 2011    Post subject: Reply with quote

Can you not do an online check of the bank account and see if the payment was made?
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mad4it028
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PostPosted: 12:00 - 02 Apr 2011    Post subject: Reply with quote

no idea i normally carry my traders policy dont think they phone/radio it through?
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JP7
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PostPosted: 12:09 - 02 Apr 2011    Post subject: Reply with quote

I would suggest that you try and persuade your insurance company that the problem is their fault and ask them to send you a letter stating it was their mess-up that invalidated your insurance, not yours. This will hopefully prevent you getting prosecuted, but if you are, will provide a good defence.

It's difficult to see how the wrong address prevented payments being made. It could be the credit agreement didn't get set up if they had the wrong address for you.

However, be really careful with insurance companies in future. I always ensure payment has been taken, I have received my docs and the reg number on the policy is right. It's too easy for insurers to get it wrong and not accept blame.

Good luck!
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Pete.
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PostPosted: 12:14 - 02 Apr 2011    Post subject: Reply with quote

Raffles wrote:
mad4it028 wrote:
just go produce your certificate and say nothing thats what ide do

Don't they check with the insurance company to confirm that it is still valid? It used to be a very common scam taking out insurance on the never never and not making any further payments once the certificate was received. I think that plod eventually cottoned onto this and took steps to address the problem.


It's worth a try. Last time I produced my docs they just wrote it in a book. They just recorded that the docs were 'in order'. You might get audited later but what have you got to lose, especially since you are still trying to work things out with the ins company?

Your biggest ace card as far as insurance cover is concerned is that THEY made a mistake on your address despite delivering your docs to your correct address, however, you ARE supposed to check all of the details. My daughter just received her documents and there were two mistakes on them.

I would suggest that you offer to pay up all the back-pay for the cover you have had since they 'cancelled' it and restore the insurance. It's a slim chance but you might be lucky. Obviously, only do it if they will provide evidence that you were insured at the time of your stop.
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JP7
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PostPosted: 12:18 - 02 Apr 2011    Post subject: Reply with quote

It might not be the wisest idea to present the cancelled insurance certificate to the police station. Most of them will now ring the Motor Insurer's Bureau (MIB) to check if it's still held.
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mickfulton
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PostPosted: 12:24 - 02 Apr 2011    Post subject: payments Reply with quote

the first two payments were okay and Ive always had atleast 1k in the account and have statemens to prove it, so i dunno why the 3rd payment didnt work
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Pete.
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PostPosted: 12:24 - 02 Apr 2011    Post subject: Reply with quote

That's as may be but the only other option is 'failing to produce'. What is there to lose from trying?
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Marmalade
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PostPosted: 12:27 - 02 Apr 2011    Post subject: Reply with quote

Take it in at 6pm on a sunday, bit of luck there will be nobody to ring at that time and get away with it, maybe 11pm on a saturday when they are too busy to give a toss could be a good time
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JP7
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PostPosted: 12:29 - 02 Apr 2011    Post subject: Reply with quote

Pete. wrote:
That's as may be but the only other option is 'failing to produce'. What is there to lose from trying?

A further offence under S173(1) of the Road Traffic Act of presenting a document with intent to deceive.
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Pete.
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PostPosted: 12:37 - 02 Apr 2011    Post subject: Reply with quote

Quote:
Pete. wrote:
That's as may be but the only other option is 'failing to produce'. What is there to lose from trying?

A further offence under S173(1) of the Road Traffic Act of presenting a document with intent to deceive.


Fair point. And actually provable if they contact the insurers who could confirm that he's been told the insurance is cancelled.
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JP7
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PostPosted: 12:41 - 02 Apr 2011    Post subject: Reply with quote

Which is why your previous advice to negotiate with the insurers to provide cover is probably the best idea. Keep them on side because they won't hesitate to screw someone over, sadly.
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Pete.
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PostPosted: 12:46 - 02 Apr 2011    Post subject: Reply with quote

THe trouble is, I don't think there's much chance of an insurer restoring cover retrospectively even if it was their fault it was cancelled because they won't know if they will have any claims to cover that they wouldn't have otherwise had. In fact, it might even be illegal for them to do it. The best I think they would offer is to restore the insurance from the current date with no penatly to no claims.
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Jim Mc
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PostPosted: 12:55 - 02 Apr 2011    Post subject: Reply with quote

It's also very common for people to sign up with insurance, receive the certificate and then cancel payment.

So producing a certificate won't be good enough either, must have valid entry on the insurance database.
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Easter Bunny
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PostPosted: 15:44 - 02 Apr 2011    Post subject: Reply with quote

Jim Mc wrote:
, must have valid entry on the insurance database.


E bike monthly policy's occasionally dont show up on the MIB database!
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Rogerborg
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PostPosted: 22:35 - 02 Apr 2011    Post subject: Reply with quote

Show the docs. If Plod questions them, say nothing. Literally nothing. Admit to nothing, deny nothing. If they have a case against you, let them prove it.

In the meantime, all your communication with your insurer should be by recorded delivery.
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mickfulton
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PostPosted: 17:25 - 03 Apr 2011    Post subject: will keep you lot updated Reply with quote

Im waiting till i hear from carol nash insurance on monday, so will be leaving my bike at home and getting the train with the rest of the 'public' for now...better dust of me ipod, purely to drown out every other persons tinny headphone techno Smile
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hornetmike
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PostPosted: 22:50 - 03 Apr 2011    Post subject: Reply with quote

Quote:
Take it in at 6pm on a sunday, bit of luck there will be nobody to ring at that time and get away with it, maybe 11pm on a saturday when they are too busy to give a toss could be a good time


I would do this, my copper mate sat next to me says they rarely follow up, [/quote]
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Kickstart
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PostPosted: 08:01 - 04 Apr 2011    Post subject: Reply with quote

Hi

If the insurance has been cancelled then the certificate must be returned. If not returned then not sure that legally the insurance has been cancelled. Failing to return it is an offense though.

All the best

Keith
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G
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PostPosted: 08:43 - 04 Apr 2011    Post subject: Reply with quote

Rogerborg wrote:
Show the docs. If Plod questions them, say nothing. Literally nothing. Admit to nothing, deny nothing. If they have a case against you, let them prove it.

In the meantime, all your communication with your insurer should be by recorded delivery.

I think I'd go this route personally; though I'd probably say 'something', like "well, that's odd, I'll look in to it and get back to you".

I don't THINK they checked with my insurance company when I had a 7 day wonder - but then mine would have been on the MID.


Does anyone know what detail the MID has? Does it show dates as well?
Quite possible if you got other insurance cover now, they may just check on the MID and see it's ok.
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Azonicben
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PostPosted: 09:05 - 04 Apr 2011    Post subject: Reply with quote

Have you checked askmid? Might be worth it

https://ownvehicle.askmid.com/
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owl10
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PostPosted: 21:16 - 04 Apr 2011    Post subject: Reply with quote

They never used to check the MIB in round here.

An aqauintance used to print his own insurance on a laser printer and take it in....

There is a get out clause for no insurance called special reasons. You can only ask for it once at court, and it'll get ajourned for another hearing. Its intended for people who drive company vehicles, who are told they are insured then it turns out their company hadnt insured them, and that kind of thing.

Doubt you'd have a case through it, but if it gets that far bear it in mind and seek proper legal advice from someone sat across a table from you, not an internet warrior.
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John933
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PostPosted: 22:47 - 04 Apr 2011    Post subject: Reply with quote

Short and curley's mate, Short and curley's.

The police look at it in black and white. Have you insurance? If not, no matter what the reason you are guilty. The up side is you may have a claim against the insurance company, putting you in that position. Talk to the insurance company say you may be taking action to claim back any loss you have suffered due to there neglect. See what happens
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