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kramdra
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PostPosted: 14:16 - 03 Oct 2011    Post subject: Swinton, clever gits Reply with quote

They are trying to get out of no claims bonuses. That is they try to get you by phone, so they dont need to send you a renual notice, which is the only thing that shows your NCB.


So next year if you change insurer, no proof of it!
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ToGGoT
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PostPosted: 14:20 - 03 Oct 2011    Post subject: Reply with quote

to be honest, i was under the impression that this was fairly common for a lot of brokers.

I was using Equity Red Star iirc, through a broker, and i got the email "We will auto-renew unless you tell us not to" - so i called them, and said i didnt want to - will you mail me the proof of no claims - "Oh, its not up to us, its up to your insurers to do that, after your policy is actually finished.

3 Weeks later, nothing from equity, so i called the broker again, and requested my proof of no claims again, turned up in the post two days later - from the broker.

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kramdra
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PostPosted: 15:21 - 03 Oct 2011    Post subject: Reply with quote

maybe with bikes? with car you usually get a renual notice a couple weeks before saying the price, all your other details, to make sure they are correct, and it says in big leters, ONE YEAR NCB...

if you dont do anything it autorenuews, and you have 14 days after that to cancel or you get the £50 fee*


*unless you say you cancelled by post, you must have it somewhere.
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Rogerborg
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PostPosted: 15:29 - 03 Oct 2011    Post subject: Reply with quote

Hang on, they need to send you a new certificate of insurance anyway - aren't they sending a summary of your details with that?

Actually, they don't need to, but a printed certificate - not an entry in the MID - is what's required by the RTA, so they'd darn well better be sending them.
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Last edited by Rogerborg on 15:32 - 03 Oct 2011; edited 1 time in total
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Wafer_Thin_Ham
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PostPosted: 15:31 - 03 Oct 2011    Post subject: Re: Swinton, clever gits Reply with quote

kramdra wrote:
They are trying to get out of no claims bonuses. That is they try to get you by phone, so they dont need to send you a renual notice, which is the only thing that shows your NCB.


So next year if you change insurer, no proof of it!


Kind of irrelevent. Your renewal notice isn't the only way to prove your no claims.

Simply ring up your current/previous insurer and ask them to send you proof of your no claims.

Job's a good 'un. They aren't trying to be sly.
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angryjonny
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PostPosted: 16:07 - 03 Oct 2011    Post subject: Reply with quote

I tend to find these days I don't even have to provide proof of no-claims. I just tell them who the previous insurer was and they sort it out between themselves.
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doggone
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PostPosted: 16:16 - 03 Oct 2011    Post subject: Reply with quote

angryjonny wrote:
I tend to find these days I don't even have to provide proof of no-claims. I just tell them who the previous insurer was and they sort it out between themselves.

I thought that was fairly normal, but last two changes I have need to send in a copy of the renewal note from the previous company.
I usually end up changing almost annually as they invariably try it on in year 2.
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kramdra
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PostPosted: 18:24 - 03 Oct 2011    Post subject: Reply with quote

Yes there would be a new certificate if I bought the insurance, but I can imagine them missing it off, or even pretending I dont have it and after 14 days its too late...

either way, they theyed to double the price of the online quote, then offered me every price inbetween
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Wafer_Thin_Ham
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PostPosted: 18:31 - 03 Oct 2011    Post subject: Reply with quote

kramdra wrote:
Yes there would be a new certificate if I bought the insurance, but I can imagine them missing it off, or even pretending I dont have it and after 14 days its too late...

either way, they theyed to double the price of the online quote, then offered me every price inbetween


Just ask them to send you proof of no claims....
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yambabe
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PostPosted: 18:43 - 03 Oct 2011    Post subject: Reply with quote

You've missed the point.

They aren't trying to cancel or remove your NCB.

What they are trying to do is make it more time-consuming for you to change insurers, in the hope that you will stay with them rather than have to do some work yourself to change.
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Wafer_Thin_Ham
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PostPosted: 18:47 - 03 Oct 2011    Post subject: Re: Swinton, clever gits Reply with quote

yambabe wrote:
You've missed the point.

They aren't trying to cancel or remove your NCB.

What they are trying to do is make it more time-consuming for you to change insurers, in the hope that you will stay with them rather than have to do some work yourself to change.




kramdra wrote:
They are trying to get out of no claims bonuses. That is they try to get you by phone, so they dont need to send you a renual notice, which is the only thing that shows your NCB.


So next year if you change insurer, no proof of it!

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fatpies
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PostPosted: 18:49 - 03 Oct 2011    Post subject: Reply with quote

kramdra wrote:


if you dont do anything it autorenuews, and you have 14 days after that to cancel or you get the £50 fee*


*unless you say you cancelled by post, you must have it somewhere.


Which is BS because it is a well tested point in law that silence can not and can never indicate acceptance of a contract. Which is what many of these auto renew things happen to be.

For my biz I got an autorenew that puts a MASSIVE penalty for cancelling if I didn't contact them in 7 working days. I ignored it and won't be calling them. When they do try to gang me with the £200 fee for leaving I will quite happily state this point of law against them and report them to the ombudsman.
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fatpies
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PostPosted: 18:50 - 03 Oct 2011    Post subject: Re: Swinton, clever gits Reply with quote

Big_Ham wrote:


Job's a good 'un. They aren't trying to be sly.


Laughing We're talking about insurance companies here
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Wafer_Thin_Ham
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PostPosted: 18:56 - 03 Oct 2011    Post subject: Re: Swinton, clever gits Reply with quote

fatpies wrote:

Laughing We're talking about insurance companies here


Laughing

I did think that when I typed it, but they've always given me proof when I've asked for it.
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Kickstart
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PostPosted: 20:53 - 03 Oct 2011    Post subject: Reply with quote

Rogerborg wrote:
Actually, they don't need to, but a printed certificate - not an entry in the MID - is what's required by the RTA, so they'd darn well better be sending them.


They must send the certificate in a prescribed form (and until the insured has received it they are not actually insured). However never managed to find anything saying what are the various acceptable forms (might be that email isn't acceptable but might be that it is - and if not probably half the people on the road are currently technically uninsured).

All the best

Keith
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JP7
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PostPosted: 22:20 - 03 Oct 2011    Post subject: Reply with quote

I find Swinton quite good, for an insurer. I insured with them last year, and come renewal the price was higher than I'd been quoted as a new customer getting a quote. So I bought the new policy online. They wrote to me asking for proof of NCB. When I told them I was already a policyholder with them, they transferred my NCB without any other questions.

And I got cashback. Smile
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The Disapproving Brit
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PostPosted: 17:07 - 04 Oct 2011    Post subject: Reply with quote

Kickstart wrote:
They must send the certificate in a prescribed form (and until the insured has received it they are not actually insured). However never managed to find anything saying what are the various acceptable forms (might be that email isn't acceptable but might be that it is - and if not probably half the people on the road are currently technically uninsured).


The Prescribed Form is dictated by the Motor Vehicles (Third Party Risks) Regulations 1972 (https://www.legislation.gov.uk/uksi/1972/1217/schedule/made)

The fact that part of that reads "7. Every certificate of insurance or certificate of security shall be duly authenticated by or on behalf of the company by whom it is issued." could be interpreted to mean that any certificate that you print yourself is not valid, as it was not authenticated by your insurer.
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Kickstart
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PostPosted: 18:06 - 04 Oct 2011    Post subject: Reply with quote

Hi

Good find.

Reading that it would seem to exclude anything other than a printed and sent certificate. But it is also out of date (as any insurance must provide 3rd party cover throughout Europe), so bits might have changed and be on updated versions.

Fairly sure I have had printed certificates with blue decoration which also seems to go against item 1 (ie, blue border which I doubt would count as a monogram).

All the best

Keith
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