Servicing & Problems

[Wibbles]

So I've had a pretty rough day today..

I put my bike in for a winter service and it ended up costing £500 which I wasn't really expecting, that was; Oil+Filter, Chain cleaning / adjusting, "Standard Service" and both my wheels being replaced.

The bit that makes my day worse? It comes out with a nice deep chunk out of the back side of it which really got to me.

Went through phoning them up when I saw it and they were pretty nice about it when I took it around to them but it has to go back in again (I guess they will try to 'touch' it up again but we'll see how that goes).

Main point of the thread, does anyone have any learning points (books, sites etc.) for learning to do something like a service yourself? I could do without dishing out that sort of money for changing oil and the likes.

[Polarbear]

both your wheels being replaced?????
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Triumph Trophy Launch Edition

[Wibbles]

[Walloper]

[Wibbles]

[.....]

Let me get this straight, they damaged your bike and are going to "try and touch it up"?

The part that is damaged should be replaced by a brand new part. No half measure touching up.

What bike is it?

[Wibbles]

[sickpup]

I would be checking the bar end, handle bars, lever, and various other parts for damage. That bikes been dropped.

[Wibbles]

[Walloper]

[sickpup]

The bar end damage suggests it has hit a floor rather than a wall but the give away is that the damage on the panel isn't side to side as it would be for wall damage but is impact, the 'holes' (for want of a better word) in the paint and the up/down damage. It's been dropped.

[Wibbles]

[Fizzer Thou]

In 37 years of biking I have never taken my bike anywhere near a dealer,even when one of my bikes was brand new (granted it was an enduro race bike with no warranty).

As far as I am concerned,if someone else can work on it then so can I.And I can have more fun doing so and save myself a bundle in the meantime.
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Just talk bikes.What else is there?

Always have a 'Plan B'

[Wibbles]

[Walloper]

[DrDonnyBrago]

Definitely been dropped. As above, a wall would be long scratches from the front to the back. They'd also struggle to get both the tail and the bar end in one bad push. That has dents from hard parts going directly at the paint - i.e your bike falling sideways onto the floor.


I would not be impressed. New tail fairing and new bar end at the least. I suspect the levers, engine covers etc would be dented/ bent too. If you need help with anything then post in the workshop section, someone will know what you are on about and should be able to help. Haynes manuals are good too. Get yourself some metric spanners, a 3/8" metric socket set, some screwdrivers and an allen key set. Should cover pretty much all of your basic maintenance tasks.

[Wibbles]

[Walloper]

[Wibbles]

[junglejim]

[WishayKillie]

[Nick 50]

I understand your loyalty as you and yours have been going to the garage for years.

What worries me more is not the fact they dropped the bike (accidents happen), but they didn't tell you when you went to pick the bike up. A good garage would of been straight with you and offered to replace the parts with new and probably offered a discount on your service bill for messing up.

As well as Workshop forum part and Haynes manual, youtube is quite a good source of instructional videos on how to do stuff. It's probably best not taking what is said in the video as gospel but gives you an idea of what processes to follow and what bits to look for.

[ninja_butler]

I don't think the bike has actually been dropped, more like it's been dropped against something. If it had hit a concrete floor you'd be looking at a broken mirror, bent handlebar and probably a crack in the plastics.

I wouldn't expect new replacement parts, that's a bit unrealistic; it's a 14 year old bike after all, not a shiny new 2012 model. I would expect and demand either compensation or a perfect repair/re-match to the original.


Is it against forum rules to post the name of the garage? I'm not sure what happened exactly but someone at that place is damaging bikes and pretending not to know anything about it.

[P.]

[Rogerborg]