Quick question re: software updates

Benno · World Chat Champion Joined: 06 May 2012 Karma :

I got a new phone recently and it was great, worked a lot better than last one etc etc.

But then I connected it to the computer and it asked me if I wanted to install the software to download the software to download the software to install the latest update (seriously, all of that). So I did.

Now the update has made the phone much less user friendly, the interface is ugly, clunky and awkward, the internet browser doesn't work, and it lags and freezes during normal operation/use. Is there a way to roll back the update?
____________________
I'm autistic. That means I'm smarter than you.

Clanger · Stirrer Joined: 27 May 2004 Karma :

I don't know about phones, but on my laptop I stopped ALL windows updates entirely. Then spent a deal of time deleting / uninstalling all the updates it had made. Then normality was resumed. I'm sure you could do similar with a phone.

Unfortunately, as with most technical things, undoing all updates takes time.
____________________
Be who you are and say what you feel, because those who mind don't matter, and those who matter won't mind - Dr. Seuss

-Matt- · World Chat Champion Joined: 28 Apr 2013 Karma :

Were you expecting to require an update via the laptop? Mine can be tempremental in acknowledging my phones connected sometimes and it takes a few attempts before I can access files on it etc.

It may well of been the usual install menu's for new and unrecognised devices that search for drivers etc - doesn't mean the phone is actually in need of them, particularly whatever the PC might of thought was the right file.

I'd be wondering if its messed around with the phones OS/software in ways it shouldn't of. Would doing a factory reset leave you with any problems?

Benno · World Chat Champion Joined: 06 May 2012 Karma :

metalangel · World Chat Champion Joined: 27 Feb 2009 Karma :

-Matt- · World Chat Champion Joined: 28 Apr 2013 Karma :

As metalangel said i'd hit the geekzone for the better advice.

I've never used apple products much - so if its an iPhone and its usual to update via a PC I might be barking up the wrong tree with my first comment.

With my samsung s3 for example though all official and 'recommended' updates are delivered via 3G or wireless through the device itself. Connecting and installing stuff off a PC will generally be un-nescessary or cause issues.