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The Tot
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PostPosted: 15:22 - 07 Sep 2004    Post subject: Unexpected generousity from.... Reply with quote

.... Hein Gerike Kenton.

I popped in there today after college and was asking around for help and info on helmets. I'm doing an A level technology project based on the safety features of a helment and would eventually lead in a product development project. So i went into the store and had my usual chat with the guys, and just out of curiousity, i asked them if they had any used or scratched or even cracked visors which they can give to me if it they were not required. At that point i felt like paying them 5 quid for the visor (i'm doing an optics development on visors and peripheral vision basically, and how glasses can interfere with your overall view, thus influencing safety and awareness levels). The guys went to the back while i was trying on some paddock jackets and you man goes to me... "Sorry mate, we can't find any dodgy or used visors as such, but a customer left his lid behind ( i have to refrain from using the word "HELMET" as it has many implications if i say it TOO/LOUD in college) as it was far to big for him, but you do get a visor with it!" Shocked Very Happy . I was quite surprised, but when i was going to pay for it, i thought around 20 quid would be a bargain for a used helmet i don't intend to wear, but then he said to me, "take it... it's using up space in the storeroom and nobody needs it. We not even retailers for Lazer, so you might as well have it" Having said that, i told him to sell it on ebay, but he weren't bothered, so now i'm left with a LAZER "Replica" helmet (gold ACU Mr. Green ) for free to use as a test rig for my project! Thumbs Up How cool is that. And once i've finished with it, i can give it to my dad whose an XL - or let my friends use it... they should wedge a cloth or a towel in so that the lid would fit lol Razz - not really a good idea having read that story about the little kid and the oversized lid. Anyway, just a shout for the boys down at kenton and their outstanding service!

Evidently, i'm also trying to find out more specifically, what plastics are used in the manufacture of visors... POLYCARBONATE just doesn't cut it for me, chemical names and formulae might be handy, so if anybody can find out, i will be gratefully indebted. Thanks for your help Thumbs Up
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Going2fast
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PostPosted: 15:27 - 07 Sep 2004    Post subject: Reply with quote

Nice, lucky sod Laughing
Your project sounds interesting Thumbs Up Good luck with that.


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T.C
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PostPosted: 16:12 - 07 Sep 2004    Post subject: Reply with quote

Most visors are produced from Lexan Polycarbonate sheet which is then coated on both sides with a transparent thermoplastic sheet which provides much of the strength and abrasion resistance.
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Dom
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PostPosted: 16:41 - 07 Sep 2004    Post subject: Reply with quote

That's damn nice of 'em. The project sounds interesting too, speaking as a considerably blind person who can't ride (or not walk into walls) without glasses. Rolling Eyes
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McJamweasel
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PostPosted: 16:47 - 07 Sep 2004    Post subject: Reply with quote

When I've been in Hein Gericke they've been really helpful, and the service Karen had when she needed to return her leathers was outstanding. Thumbs Up
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Ste
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PostPosted: 16:51 - 07 Sep 2004    Post subject: Reply with quote

Hein Gericke were quite helpful when the stiching went on my Alpinestars gloves and they replaced them with no discussion or anything about it. Smile Thumbs Up
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The Tot
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PostPosted: 17:05 - 07 Sep 2004    Post subject: Reply with quote

Yeh, i've gotta give a shout out to Steve and Lee at the store in Kenton, thanks for the info TC. I wonder what my tech teacher will think now - blimmin eck, you got THAT for free... pristine condition in my opinion. Got the pics now- scuse me for the lack of quality - my digital cam is busted so i had to resort using a DV cam. My lid is the HJC on the left - the one given to me was the LAZER - right... Not a bad lid might i say, but judging by it's weight and lack of vents a much inferior lid than my fibreglass HJC
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Last edited by The Tot on 17:20 - 07 Sep 2004; edited 1 time in total
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Ninja
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PostPosted: 17:06 - 07 Sep 2004    Post subject: Reply with quote

I've received nothing but apathy from the Norwich store - from three separate visits now - I don't normally run people down but when I receive anything less than customer service I feel let down - there were 3 of the guys behind the counter not doing much, me n the missus were the only two in the shop - bearing in mind we both wanted jackets/ boots/ lids/ gloves etc and spent a good while trying stuff on - not one of the staff approached us to help - result; probalby lost a good £500-£750 worth of sales.
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Ste
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PostPosted: 17:14 - 07 Sep 2004    Post subject: Reply with quote

But shops where the staff don't approach you asking if they can help and what are you wanting etc are good! I'd much prefer to have to go and ask for their help if I need it, rather than having shop assistants pestering me asking me what I'm looking for etc.
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The Tot
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PostPosted: 17:23 - 07 Sep 2004    Post subject: Reply with quote

Yeh, i agree with you there Ste... When they approach you, you kinda feel uneasy or guilty for leaving without buying anything, but since i've known the HG guys for around about 6 months now, i guess they're all kool about it. It's more of an environment where you come off to stop and have a chat... Wish they were a bikers pub too... Kenton HG that is, cos i can guarantee a bunch of 17yr old+ bikers will come to them. At the same time i don't visit too often as i don't want to be known as "that bloody prick that keeps on coming in Confused Razz ", but it's a nice atmosphere there... but i guess i know the guys there quite well...
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karen_moomin
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PostPosted: 17:27 - 07 Sep 2004    Post subject: Reply with quote

Like McJam said, we were well impressed with Hein Gericke. They were incredibly helpful in getting me sorted with my leathers, rather than the half hearted attempts you sometimes get from busy shop assistants. When I went back to get them swapped, again they were great.

That's so cool that they donated you a lid.

Thumbs Up to Hein Gericke Very Happy
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Rory
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PostPosted: 18:03 - 07 Sep 2004    Post subject: Reply with quote

Sounds like an interesting project. It reminds me of the time I tried to use polarised tinted specs under my lid, and had to stop and put my normals specs on, as one eye was seeing things in green and the other in purple, because the light being bent through the visor and then polarised! Really fooks with your head, I'm not doing that again.
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NSR125-Kid-UK
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PostPosted: 18:09 - 07 Sep 2004    Post subject: Reply with quote

The staff at hein gericke were fantastic. I bought my gloves and back protector from them, and they gave me a bottle of glove waterproofer free Smile.

When I bought my lid, i asked them to fit a visor insert.
When i took the helmet back, cos the insert hadn't been fitted properly, they gave me another one free and got a different guy to fit it Very Happy.

Thumbs Up Thumbs Up HG!
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Rollins
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PostPosted: 19:25 - 07 Sep 2004    Post subject: Reply with quote

Quote:
Sounds like an interesting project. It reminds me of the time I tried to use polarised tinted specs under my lid, and had to stop and put my normals specs on, as one eye was seeing things in green and the other in purple, because the light being bent through the visor and then polarised! Really fooks with your head, I'm not doing that again.


Sounds like you should have a chat with Titot for the optics research part Smile
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mchaggis
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PostPosted: 23:04 - 07 Sep 2004    Post subject: Reply with quote

Heine Gericke. Thumbs Up My mum got a £20 pair of gloves free from them (Sheffield). She'd already spent £500, so he just chucked them in the bag.
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BIKELESS STEVE
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PostPosted: 23:36 - 07 Sep 2004    Post subject: Reply with quote

Heine Gericke in Chester couldn't grasp the concept of UK waste sizes being in INCHES - I argued till I was blue in the face those jeans would not fit - I need 44" not 40 - "No, that's european UK sizes, they're different!" - tried em on just to prove a point and hey ho 4 inches too small - Even had the cheek to say they're not like normal jeans you have to jump up and down to get into them !! - my god Shocked , if i'd done that i'd be singing soprano and never get them off again. This was 3 member of staff saying the same thing. Went to a shop in Newcastle - very helpfull - found six different jeans in my size, loads more choice, even made me a coffee. Thumbs Up Thumbs Up . If you're smaller than me I'm sure you'd have no problems unless you had a 32" waste and they gave you 28" jeans.. NUMPTIES the lot of em
/rant off
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