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| Sparks! |
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 Sparks! Sir Tart-a-lot

Joined: 30 Aug 2003 Karma :   
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 Posted: 19:34 - 09 Aug 2006 Post subject: Sparks - 1 HSBC - 0 |
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Had a shit day at work today, tired and just crap day, come home pissed off and got letter from HSBC regarding the claim of all my past overdraft fees from the past 2 years, in the letter was some bullshit "comments" leaflet and the letter started off saying how the fees are justified and shit, so I thought I'd been fobbed off and would actually have to take them to court
But then I flicked over and it said "however we don't want to pay the court costs blah de blah so heres your £365 back"
Fuckin' result  |
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| SilvaRizla |
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 SilvaRizla Spanner Monkey
Joined: 30 Apr 2006 Karma :     
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| Rob-B |
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 Rob-B Trackday Trickster
Joined: 21 May 2006 Karma :    
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 Posted: 21:25 - 09 Aug 2006 Post subject: |
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Nice one!  |
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| tribal_tiger |
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 tribal_tiger World Chat Champion

Joined: 29 Mar 2005 Karma :  
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 Posted: 09:18 - 10 Aug 2006 Post subject: |
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I've £990 waiting with HSBC. If this all goes through OK, I've moving onto the accounts I had in uni!  ____________________ How much wood would a woodchuck chuck if a woodchuck could Chuck Norris?
All of it. |
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| Fortuna |
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 Fortuna World Chat Champion

Joined: 29 Oct 2004 Karma :  
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| veeeffarr |
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 veeeffarr Super Spammer
Joined: 22 Jul 2004 Karma :     
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| Groove |
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 Groove World Chat Champion

Joined: 10 Feb 2005 Karma :   
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| instigator |
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 instigator Super Spammer

Joined: 19 Oct 2004 Karma :   
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| colin1 |
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 colin1 Captain Safety
Joined: 17 Feb 2005 Karma :  
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| Mrs Kickstart |
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 Mrs Kickstart Brolly Dolly
Joined: 06 Apr 2004 Karma :  
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 Posted: 10:08 - 11 Aug 2006 Post subject: |
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Colin
When you open an account with any bank they have terms and condtions. Thease cover which services you can use for free and which incurr a charge,
In most cases the charges occur when YOU deciede to sped THEIR money becasue you have none. Now the banks charge you for this they can in some chases take action for theft (because YOU spent THEIR money)
Most charges can be avoid by asking for loans in advance and operting with in the rule.
Banks are businesses, not charities, not public services. Personal accounts are generally completely free and make very little for the banks.
If you do not like the services use a tin under the mattress.
Regards
Charlotte ____________________ Help fight the safety camera partnerships -- www.pepipoo.com |
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| Jesus_Christ |
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 Jesus_Christ Spanner Monkey

Joined: 25 Jul 2006 Karma :    
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| Mrs Kickstart |
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 Mrs Kickstart Brolly Dolly
Joined: 06 Apr 2004 Karma :  
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 Posted: 10:43 - 11 Aug 2006 Post subject: |
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Hi,
Well you may think the amount is high (and to a point I agree) , but you still knew what it was before you incured it. The 65 quid if you did not know why not ask at the time ?
It not a charge you were forced to incurr or contract you were forced into.
But you want the benifits of cheques, cards, direct debits standing order etc etc etc.
Regards
Charlotte ____________________ Help fight the safety camera partnerships -- www.pepipoo.com |
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| kawakid |
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 kawakid World Chat Champion

Joined: 15 Mar 2005 Karma :   
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| Jesus_Christ |
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 Jesus_Christ Spanner Monkey

Joined: 25 Jul 2006 Karma :    
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 Posted: 11:19 - 11 Aug 2006 Post subject: |
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It's about time i set up a joint account with the missus! Only been living together 5 years!  ____________________ If you ate Stephen Hawking, would that count as one of your "five a day" portions? |
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| Tarmacsurfer |
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 Tarmacsurfer World Chat Champion

Joined: 29 Jun 2004 Karma :     
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| Ninja |
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 Ninja Caption Abuser

Joined: 22 Apr 2004 Karma :  
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 Posted: 12:46 - 11 Aug 2006 Post subject: |
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got my identical letter on tuesday, offering settlement on £700 of the £710 I claimed (!?) ... signed it and sent it off the next day ... waiting to see it hit the account now  ____________________ James
4 wheels transport the Body ... 2 wheels transport the SOUL |
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| Jesus_Christ |
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 Jesus_Christ Spanner Monkey

Joined: 25 Jul 2006 Karma :    
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| colin1 |
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 colin1 Captain Safety
Joined: 17 Feb 2005 Karma :  
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 Posted: 13:17 - 11 Aug 2006 Post subject: |
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| Mrs Kickstart wrote: | Colin
When you open an account with any bank they have terms and condtions. Thease cover which services you can use for free and which incurr a charge,
In most cases the charges occur when YOU deciede to sped THEIR money becasue you have none. Now the banks charge you for this they can in some chases take action for theft (because YOU spent THEIR money)
Most charges can be avoid by asking for loans in advance and operting with in the rule.
Banks are businesses, not charities, not public services. Personal accounts are generally completely free and make very little for the banks.
If you do not like the services use a tin under the mattress.
Regards
Charlotte |
banks can makle money off current accounts by only paying 0.1% interest, and selling people all sorts of crap they dont need
bank charges are only supposed to cover the banks costs.
penalty charges are illegal which is why they dont want to go to court
i like the service of having a bank account but that does not give them the right to flout the law and take peoples money (which is against the law)
if it wasnt against the law, they would be happy to go to court and wouldnt be paying out everyone who wants their money back
if someone goes overdrawn of whatever reason, they owe the bank some money. Maybe a fiver, the bank is not entitled to then slap on a £50 bank charge. Its illegal. They wont stop doing it but the courts can make them pay the money back.
The people who are hardest hit are people who dont have much money and/or are crap at handling their finances.
If all the banks have terms and conditions that imply they are entitled to take money off you, you dont really have much of a choice to go elsewhere. The only choice is to point out that its theft and claw the money back.
The problem is the banks think they are entitled to it. They arent, and the courts will tell them so, but I think they shouldnt be allowed to steal in the first place. ____________________ colin1 is officially faster than god |
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| colin1 |
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 colin1 Captain Safety
Joined: 17 Feb 2005 Karma :  
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| Ste |
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 Ste Not Work Safe

Joined: 01 Sep 2002 Karma :    
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 Posted: 13:26 - 11 Aug 2006 Post subject: |
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You don't have to look through any of your statements, you write to your bank getting them to do that. This is explained in all the links posted which detail how to get your money back.
Colin, it's really not stealing  |
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| Jesus_Christ |
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 Jesus_Christ Spanner Monkey

Joined: 25 Jul 2006 Karma :    
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| Ninja |
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 Ninja Caption Abuser

Joined: 22 Apr 2004 Karma :  
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 Posted: 14:12 - 11 Aug 2006 Post subject: |
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| Jesus_Christ wrote: | | colin1 wrote: |
the funny thing is, they have stopped making the past few years of statements available online, and they have also started trying to persuade me to just have online statements instead of posted ones. This is a blatant attempt to stop people clawing back the money they are owed. |
With HSBC I just pulled back the past 6 years of statements online.
Takes a while to go through them all, but all there! |
| Quote: | How far through the proces did you go before they sent you this letter. I've sent the fist letter, which will have been with them for 2 weeks on Tuesday, so I'm now getting the 2nd letter ready.
Did you have to threaten them with court before they caved? |
I've only been online banking for 2 or 3 years now ... I checked on the advice of someone else who'd made a claim ... I actually have 6 years' worth of statements online! Shot in the foot for the bank methinks, but whatever ...
I sent an initial letter to my branch, a slightly modified one from those you can find on the various links being thrown about, but basically the same one. Gave them a stated 14 days to respond/ refund. on day 21 or 28 I got a letter asking for a breakdown of my total figure ... muppet, I should have included the list from the off! ... gave them the info and stated again, 14 days to respond/ refund ... on day 21, my cutoff for actually getting the Small Claim info together, I got the 'offer' letter from them.
I'd initially written to 'the manager' at my local branch, but everything since has been from a 'customer support centre' in the middle of the counrty somewhere ....
hope this helps
james ____________________ James
4 wheels transport the Body ... 2 wheels transport the SOUL |
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| Jesus_Christ |
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 Jesus_Christ Spanner Monkey

Joined: 25 Jul 2006 Karma :    
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| colin1 |
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 colin1 Captain Safety
Joined: 17 Feb 2005 Karma :  
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| Sparks! |
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 Sparks! Sir Tart-a-lot

Joined: 30 Aug 2003 Karma :   
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Old Thread Alert!
The last post was made 20 years, 54 days ago. Instead of replying here, would creating a new thread be more useful? |
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