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dell recall !

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Itchy
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Joined: 07 Apr 2005
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PostPosted: 14:25 - 16 Aug 2006    Post subject: dell recall ! Reply with quote

What to do about it ?

Batteries apparently can burst into flames for Dell laptops

I have a 2005 Lattitude C640 , I didn't buy it , I gave me dad a few bob to go get it for me , it was from legit place (no really I have a CoA) he can't remember where he got it from and the receipt in my laptop bag has faded so that it is just a plain white sheet o paper.

What should I do? considering it no longer uses winxp which came with it and has win2k (which I actually own), do I have some sort of consumer right to bring it back to dell or just hack out the battery and send it in for a replacement?

Any suggestions?

Thanks.
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Jesus_Christ
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Joined: 25 Jul 2006
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PostPosted: 14:29 - 16 Aug 2006    Post subject: Reply with quote

I'm checking all these at work today. Dell will just swap the battery out. Just pull the battery out and get the details off the back. You can check online if it's a duffer or not. Here's the link

https://www.dellbatteryprogram.com/Default.aspx
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m99dws
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PostPosted: 14:37 - 16 Aug 2006    Post subject: Reply with quote

Here's the offical letter
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NSR Mick
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Joined: 26 Jun 2005
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PostPosted: 14:37 - 16 Aug 2006    Post subject: Reply with quote

It's been a known issue for a while.

See here https://explodinglaptop.com/
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T1z3R
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PostPosted: 14:43 - 16 Aug 2006    Post subject: Reply with quote

the company that shares our building is a DELL registered vendor and they've been told not to swap any without proof of purchase.
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Marci
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Joined: 01 Sep 2005
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PostPosted: 15:29 - 16 Aug 2006    Post subject: Reply with quote

Dell vendors won't swap without proof of purchase, but anyone should be able to go direct to Dell, give em serial number of the battery, and they'll do with it whatever needs doing... have sent 15 in so far to be swapped...
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Icey
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PostPosted: 20:01 - 16 Aug 2006    Post subject: Reply with quote

Its batterys produced by Sony for Dell models made after 2004 IIRC, so most D series Latitudes and equivilant Precisions etc...

Dell are always really good with recalls, some may remember there was a mass recall of the C series power supplys, I returned over 100 units with no problems Smile
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djr
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Joined: 09 Nov 2003
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PostPosted: 23:27 - 16 Aug 2006    Post subject: Reply with quote

dell battery recall program has been on since december last year iirc Smile.

hp, apple, ibm, sony e.t.c have all had battery recall programs start/finish within the last 6 months.
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