Warranty question

[syl]

I bought a new 2006 model Z750S 11 months ago, after passing my DAS test. I've been happy with it.

As it was approaching 12 months, I thought I had better ring the dealer to book a 12 month service, despite not having quite reached the 4000 mile service interval. The instruction book does (to me) suggest that a few things, like oil change, are carried out yearly despite mileage. The service manager was with a customer when I rang to book in, but I was called back shortly afterwards (so I wasn't just dealt with by a receptionist). When I tried to book the 12 month service I was told that it was unecessary - Kawasaki only operate a mileage-based service, not time-based, for my bike and I only needed to book in when I had done the mileage.

I don't want to have a problem with my bike another 6 months down the line and find that my warranty is buggered. Can anyone else with a newish Kawasaki, or someone from a dealer, confirm this?
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Current bike: Kawasaki Z750S

[Kickstart]

Hi

Does sound a bit strange. Most say to do the servicing based on age / mileage, whichever comes first.

If you want to avoid an argument just say you are visiting someone in Scotland which will involve a 1000 mile round trip.

All the best

Keith
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Traxpics, track day and racing photographs - Bimota Forum - Bike performance / thrust graphs for choosing gearing

[magpiemale]

I had mine done at the dealer on 600 mile which is the first service and I then said how much is the 1000 mile service but the woman looked puzzled and told me no see you in 4000 miles or 12 months which ever is sooner,but I said well the book say's next service is 1000 miles but she said no.So service is milage and or months which ever is sooner.

[syl]

[Redd]

[magpiemale]

being random is no good with a £5000 machine esp if it develops a problem later on,I aint rich or well off cant raid the piggy bank for another few grand.if it says in the log book this or that why do the mechanics say otherwise.

[syl]

I emailed Kawasaki. Just got a reply that has left me none the wiser:

[syl]

[_Will_]

You've had it 11 months and still haven't reached 4000!


Does sound a bit wierd, you're paying for a warranty so you should have the peace of mind that its all running sweet. Give k-direct a call and have a chat.
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Past -Honda qr50 | 2004 Peugeot Tkr s 50| | 1996 Yamaha XJ600s Diversion|

[syl]

[_Will_]

Why buy a tourer when doing under 3k a year?
I'm planning to sell before the mot in 2008 and upgrading before it completley depreciates, i will most likely get something similar in 750cc or a litre bike.
I will see when my warranty ends as i may not even go to kawasaki for the 4k service, i know it won't take me long to get there so depends what comes first.
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Past -Honda qr50 | 2004 Peugeot Tkr s 50| | 1996 Yamaha XJ600s Diversion|

[syl]

Well, I asked them to be specific:

[kawakid]

Thanks for this post, I didn't understand the owners book either.

I put a post on a Z forum, but then googling I came straight back to bikechatforums, where i've been for ages.

Dohhh.
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I've a twin and a 4.

[iooi]

Why not just go out for a few rides get it upto 4000 miles and then get it serviced.....
Problem sorted..
Seems you are having a lot of trouble getting a straight answer. If you are that worried and do not want to put too many miles on, just tell the dealer to do the 4000 service whether or not they say it needs it.... As a customer you have the right to say if you want it doing...

Also with the sort of mileage you are doing is the extra warranty worth the money ??

I know what you ride is upto you, but perhaps you might be better off rethinking what type of bike you need for the sort of mileage you are doing.
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Just because my bike was A DIVVY, does not mean i am......

[Finglonga]

[iooi]

[syl]