Help me give some ebay feedback.

[yambabe]

Himself has left me in an ebay dilemma.

We sold the lad's scooter this week, was up with a reserve of £350 and a buy-it-now of £400, due to finish tomorrow.

Yesterday someone bought it using the buy-it-now, so I emailed him to make sure he had understood that he had agreed to pay the full £400 for it without seeing it, then phoned him (where the price was mentioned again) and arranged collection for today. I left Himself to go meet the bloke as it was easier for him to get away from work.

Anyway, an hour later he rings me and says OK it's sold, I let him have it for £340 cos he was going to walk away, he said it wasn't worth the £400. He can't understand why I am so mad with him, taking the "at least it's gone and I've got cash in my hand" attitude. I have tried to explain that the guy could have come to see the scoot and made us an offer or bid in the auction, and that the buy it now was a contract so he should have let him walk away, ebay is not like an ad in the Loot or something and it's cost us more in fees. He still doesn't get it.

So that leaves me stuck re the feedback. The buyer was a nice guy apparently and completed the transaction well within the time limits I had set but to my mind he didn't honour the contract and I should really negative him, but at the same time we should not have accepted his lower offer so it isn't fair for me to do that when in a way Himself was equally at fault.

What would you do?
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Sod falling in love, I wanna fall in chocolate.

[TOM M]

Persoanlly il leave positive as he has paid and completed the transaction within your time limit.

Im not having a go, but its not his fault you / your partner sold it to him for less.

Probably easier to both leave positive feedback
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Now owner of a 1200 Bandit

[G]

[yambabe]

Bloody zero G!

I suppose I should at least be thankful he wasn't a Nigerian offering me a bankers draft.......

I think you see where I'm coming from don't you? Technically he was in the wrong, but my other half allowed him to be. If he'd come, said "I'm not buying that for £400" and walked I would have just reported him, re-listed the scoot and got my fees back. Strictly speaking that's what should have happened. But it didn't because Himself accepted the haggle and the lower amount of cash.
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Sod falling in love, I wanna fall in chocolate.

[map]

Could you not just report him for only paying £340? Think you'll be on dodgy ground as you (Himself) re-negotiated the contract previously agreed to that amount. However, counter arguement is you were coerced to accept that amount as already gone so far with the sale. IMO the buyer knew this and was just using the Buy Now price as a starting point and a way in to avoid anyone else getting to the bike first. So, again, only IMO rate as negative (or if hesitant then neutral).

If you want a job doing right then do it yourself
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...and the whirlwind is in the thorn trees, it's hard for thee to kick against the pricks...
Gibbs, what did Duckie look like when he was younger?

[Rookie]

I'd probably give him a neutral. It wasn't his fault your partner wasn't you, but he exploited that by haggling even though he'd agreed to pay the £400.

It's too much to give a negative over, because there was an agreement on price when he got there and he walked away with the bike.

[Katie]

I would give neutral aswell. Explain in the feedback how he had committed to buy at 400, then refused to pay the full amount when he was supposed to be collecting the item and paying up.

Personally, I think he deserves Negative because he was going to walk away, but unfortunately you have to take into account the part your partner played in the matter.
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Never have a row with an Idiot, they drag you down to their level then beat you with experience.

[Andy C]

Personally, i think thats a bit wrong, you should have explained how "buy it now" works and he may have gone the full £400.

If you think about it £70 out of £400 is 17.5% of the price. When the item is over £1000 £70-100 is fair enough but seems he knocked a lot off.

Then again i have never brought a bike off ebay but if i did i would go with my winning bid amount and not haggle as different system to say autotrader.

I vote contact him and ask why he didnt stick to the rules
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99 RS125 --> 02 SV650s --> 03 Speed Four --> 92 RXS100 --> 93 CB400sf --> 01 CB600f Hornet

[G]

I've made last minute on bids on bikes I haven't had full details for.
Have turned up and there's some iffy bits I don't like that weren't mentioned. However as I didn't get the chance to ask, it was my problem, so I've handed the full money over.

Ideally, to be cheeky, wait a bit to see if you get positve, then hand money over.
Negative feedback is to be used if you've had a negative experience with the user. Turning up and even (not-jokingly) suggesting a lower price and that you might not buy it is very bad form if it is as described, in my book.

Generally I will go and see the bike first and offer the money then and there. Definitely if it's buy-it-now, I won't click the button until I've seen it. Maybe contact the seller and get an agreement that they won't sell it elsewise in that time.


I think I would first establish if he thinks what he's done is wrong, or not. Then progress from there.

[colin1]

if he made the offer and you accepted before the auction ended, then good feedback, but whether he knew it or not, he agreed to pay £400 the fact that you accepted his lower offer, does not take away the fact that he broke his agreement.

email him to explain why, and give him the bad feedback he deserves

or the chickens/pragmatists way would be to give him no feedback to avoid him giving you bad feedback

having said that, if i win an auction, and turn up and dont like the look of the bike i wont buy and wouldnt worry too much about bad feedback

but arguably id deserve it as i could have looked at it before the auctions end. not always convenient though
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colin1 is officially faster than god

[G]

I usually send a list of questions asking all the major points I would check.

If the answers to any of these do not match the condition of the vehicle, I walk with a free conscience.

[xlizx]

Why not complain to ebay about it and see what happens then? perhaps they can do something. You shouldnt have let him have it for cheaper, and if he was gonna walk away the you should have reported him, and put it up for sale again. Cheeky little shite, I wouldnt have had any of it. If he didnt like the price he shouldnt have bidded, should he? Its a contract at the end of the day.

[LustyLew]

Did 'himself' explain why he allowed it to go for less?

You say the buyer wasnt prepared to pay £400 for it. If there was something wrong that wasn't listed in the ad, that's kind of fair enough, but were talking fundamental defects here. Wear & tear doesn't count (does it?!).

If it was as described, then you are within your rights to leave negative feedback. If he does the same, I'd kick up a stink with ebay. Sadly as the deal is done and dusted and was a cash in hand job, I doubt there much eBay will want to do.

Time for 'himself'' to spoil you a bit, to the value of £60!
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Like a Yorkie - I'm not for the girls

[BFG]

Trying to knock down a bid price is taking the piss. Knocking down a buy it now is even worse.

"Buy it now" is legally binding between the bidder and you. It's not an invitation to treat. The fact he managed to dupe your other half may not change the contract between you - it depends whether you gave him instruction to act as much on your behalf. If not, the bidder has acted dishonestly and taken advantage of a third party in order to defraud you.

You could make this position to him politely and demand more money from him or tell him you will report it as stolen (you couldn't - the police would say it's a civil matter but he might not know that).

Personally I would chalk it up to experience. Neg and you get a neg back, and as he has 0 feedback he has nothing to lose.

[Syx]

I left netural once as I bought something that didn't come as described, but did the job anyway.
The ****er left me a negative, even though the problem was his.

I learned my lesson: Either give positive, or let them do it first.

[G]

[hellkat]

I'd box Andy's ears if he did the same.

Clout the monkeyman round the lug-holes, luv.


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Not nearly as interesting in real life.