The Most expensive First service in history ?

[Wave2k]

Stuck my 08 Aprilia RSVR in for its first service yesterday, with lets say a few hiccups.

Inmoto Croydon

First of all i phoned up and promised a loan bike, so i dropped the rsvr off and they realised im 20 then said we cant give you a bike, not even a 50cc.
So i ended up getting the bus, which is fair enough, but they could of at least told me what bus to get or tell me where to go, picked the bike up today and me expected £80 MAX having owned Jap bikes thats what you expect for a first service, even Ducati arnt that expensive for a first service.

But i was handed a bill for £236, which ended up in a huge argument about what the hell costs that on a first service and why they need 3 hours labour at £50 to do what is basically a glorified oil change.
Apparently they check the valves on a first service, i rang another dealer and asked and said yes, but they should of asked you wether or not you wanted them to be checked as its a £150+ job.
I think the dealer saw i was young and is taking me for a ride, he even tried to state during the argument i dont even have a license to ride the RSVR (ive been riding since 17 and had a full license since 19).

Im really unsure where to go on this, im going to try and reclaim 1.5 hours of labour (£75), on the grounds i should have been asked if i wanted valves checked at 600 miles !!!!.
____________________
Ducati 1299 Panigale
2009 Corvette C6 z51
RS125->CBR400->RXS100->GSXR750K2->Ducati749S->CBR600RR5->TL1000R->DRz400->RSVR1000->Honda VTR SP1->CBR400->GSXR1000K6->Honda H100->CBR600RR3->Ducati1299

[Polo]

Where does Ali work?

I know she is in one of the bike shops just there. Might be worth a PM.
____________________
My mum smells your fingers

[The Goat]

shocking service, shocking attitude from that bloke and such a rip off, should defo have asked you mate for a job that costs that amount of cash

Wont ever be going there, ever!

[thefallenange...]

pick up keys walk out and say phone the cops. Would of come after you for a single penny.
____________________
Past - CG125 ,KR1S, SV650s, Street Triple R - Current - Duke 390

[email protected]

[Itchy]

Wave it looks like you have a potential case under the common law of past consideration.

from wiki

For example, if X promises to reward Y for an act that Y had already performed, the performance of that act, while good consideration for the promise to be rewarded for it, is past consideration and therefore not good consideration.
____________________
Spain 2008France 2007Big one 2009 We all die. The goal isn't to live forever, the goal is to create something that will. In the end, your life will flash before your eyes. Make sure it is worth watching.

[Wave2k]

Luke (Darkviper) was there, its the first time ive seen such shocking attitude from a bike shop.

Age discrimination at its best.

How do i go about claiming from them, if they refuse tomrrow, also i wanna be slightly clued up when i ring them.
____________________
Ducati 1299 Panigale
2009 Corvette C6 z51
RS125->CBR400->RXS100->GSXR750K2->Ducati749S->CBR600RR5->TL1000R->DRz400->RSVR1000->Honda VTR SP1->CBR400->GSXR1000K6->Honda H100->CBR600RR3->Ducati1299

[kingnathski88]

That sounds quite harsh although if I ever get any work done to my bike I always ensure I know what they are doing and get an idea of how much it will cost.

That way Idont get a shock and they cant run up a huge bill for silly things.

Hope you manage to get your money back though

[Itchy]

I only said potential,

in that if the manual states it needs its valves checked, other dealers agree that it needs its valves checked, and the valves checked is a service that is performed at the first service , then asking for a first service means having the valves checked.

But if you asked for an oil change specifically and they did the valves too , they did something past consideration and thus you don't have to pay for the valves bit.
____________________
Spain 2008France 2007Big one 2009 We all die. The goal isn't to live forever, the goal is to create something that will. In the end, your life will flash before your eyes. Make sure it is worth watching.

[tutton]

Phone Consumer direct.
08454 04 05 06
Should be normal office times so 9-5
ask them for advice, they are like trading standards and will tell you what grounds you have to use against them etc.

https://www.consumerdirect.gov.uk/
Thats there website if you want some more information now.
____________________
Past: '05 Peugeot XPS '99 Aprillia RS125 '94 FZR600R
Current: '02 ZX636 A1P '51 CCM R30

[Wave2k]

Im trying to be realistic, even if its Aprilia policy (yet to be confirmed) to charge for labour on first service, which tbh ive never heard ofm then 1.5 hours is what i have been quoted by another Aprilia dealer.

So i think a (£75) is fair to both parties.

Something that is really ironic is i asked them to adjust the throttle as its silly loose, but they didnt touch it, instead they do work i didnt ask them to do.
____________________
Ducati 1299 Panigale
2009 Corvette C6 z51
RS125->CBR400->RXS100->GSXR750K2->Ducati749S->CBR600RR5->TL1000R->DRz400->RSVR1000->Honda VTR SP1->CBR400->GSXR1000K6->Honda H100->CBR600RR3->Ducati1299

[stinkwheel]

[Wave2k]

[Yoko]

[Skudd]

I always thought all first sevices were free on new machines, all you paid for was fluids. The first service, usually done at 500 miles, was their opertunity to put right any little defects or adjustments needed to make it fit for perpose.
____________________
Famous last words of Humpty Dumpty. " Stop pushing me "
Petty Anarchists look at "1984".............. The Visionary looks at "Animal Farm".

[MarJay]

[MaybeGuy]

hey, bad service? hinting at blackmail whilst clutching at straws??

ive had an identical experience

https://www.bikechatforums.com/viewtopic.php?t=138767&highlight=
____________________
Blue_SV650S wrote: it was a sh1te wheelie, but it proves that he can get it up in 3rd and can do angles. In summery, mattsprattuk is a gobby little sh1tebag, dopehead tw4t, but sadly for all of us, he probably isn't THAT full of sh1te!!
Kickstart wrote: Hi I tend to agree with Matt. All the best Keith

[Ariel Badger]

I will never buy a new bike.
I will never let any one touch my bikes with a spanner except me.
____________________
Bikers make great organ donors, get 115 on your licence today.

[MaybeGuy]

[iooi]

[Kris]

Valve clearances at 600 miles?

That is a fine example of urine removal. Get a copy of the dealers workshop manual (must be one on-line) and check it for yourself.
____________________
NSR125RR - ZXR750H1 - ZX9R E1 - GSF600S - GSF600SK3 - VFR400-NC30 - SV1000N - ST1100-R - CBR900RR-R - GSF1200SK5 - GSF600SK1 - VFR1200FA - GSXR1000K2 - ZZR1400 D8F
www.prisonplanet.com

[JonB]

I remember my Bandit was technically second hand with 50 miles on the clock when I got it, yet I still got the first 600 mile service absolutely free.

I would be flabbergasted if I was told it was nigh on £300 for a first service!
____________________
Be careful whose advice you buy, but, be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it?s worth.

[t121anf]

i think this is the right manual

https://www.serviceaprilia.com/public/lumAprilia/RSV%20Mille%202007/854021%20RSV%201000%20R-Factory%20UK-NL%202007.pdf

page 169 onwards, i cant see a mention of valve clearances.

googling it has showed up that others are in the same boat.

[veeeffarr]

Best thing you can do in your biking life is find a well established local guy you can take the tricky stuff to.

There's an ex Honda guy I use in L'pool and he's really good.

[Kris]

[Wafer_Thin_Ham]