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| mackrilld |
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 mackrilld Borekit Bruiser

Joined: 11 May 2008 Karma :    
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| Madmanx |
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 Madmanx World Chat Champion

Joined: 22 Dec 2007 Karma :     
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 Posted: 12:03 - 14 Jun 2008 Post subject: |
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| mackrilld |
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 mackrilld Borekit Bruiser

Joined: 11 May 2008 Karma :    
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| Moonie |
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 Moonie World Chat Champion

Joined: 18 Feb 2008 Karma :   
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 Posted: 12:20 - 14 Jun 2008 Post subject: |
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Ah, if it's an Aprilia dealership expect the same kind of follow up service the ancient greeks got with the Trojan Horse  ____________________ Don't practice it until you get it right, practice it until you don't get it wrong.
Presenting the one and only Chinkmobile  |
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| Madmanx |
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 Madmanx World Chat Champion

Joined: 22 Dec 2007 Karma :     
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| njd27 |
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 njd27 Trackday Trickster
Joined: 14 May 2007 Karma :     
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 Posted: 12:35 - 14 Jun 2008 Post subject: |
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I got my bike serviced there last week.  |
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| mackrilld |
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 mackrilld Borekit Bruiser

Joined: 11 May 2008 Karma :    
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| The Artist |
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 The Artist Super Spammer

Joined: 06 Jan 2008 Karma :  
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| J.K.R |
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 J.K.R World Chat Champion

Joined: 06 Feb 2005 Karma :  
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| The Artist |
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 The Artist Super Spammer

Joined: 06 Jan 2008 Karma :  
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 Posted: 13:38 - 14 Jun 2008 Post subject: |
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| cal91 |
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 cal91 Nearly there...

Joined: 16 Apr 2008 Karma :    
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 Posted: 13:45 - 14 Jun 2008 Post subject: |
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for now i would get on the phone to trading standards ect. A little complaining goes along way, i know you may think your being an arse but honest it gets you places.
They will fix it, just drop it off and refuse to pick it up till its fixed :p or something along the lines. Its what my mum did it when her car had an accident and they touch painted a panel the wrong colour or something, it soon got done :p
fight it dont let them be dicks.
Oh and if the worst comes, a cylinder kit is what you need, go on ebay there not expensive and usally better than the originals lol.
They come with the gaskets, cyclinder and piston head. Its gonna be a arse to get off like because it sounds like the piston is welded to the cylinder
Good luck! ____________________ We are the Patriots! Love your country. |
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| mackrilld |
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 mackrilld Borekit Bruiser

Joined: 11 May 2008 Karma :    
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| bs16 |
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 bs16 Scooby Slapper

Joined: 24 Feb 2008 Karma :     
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 Posted: 16:40 - 14 Jun 2008 Post subject: |
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Get all your paperwork sorted:
Purchase Receipt.
Paperwork from previous repairs.
Phone bill showing call made before engine seized.
One important thing to consider are how you paid for the bike. If it was on HP or via a credit card then you could involve them as they have some liability. If necessary you can start a disputed payment claim with them which is a very good tactic if the dealer continually delays. Even if you only paid the deposit via credit card then as long as it was over £100 then you still have some protection.
Once you have all of this info then write to the dealer explaining what happened and ensure that you enclose copies of all the paperwork and send the letter via special delivery. From know on do everything via letters sent recorded/special delivery, and keep a diary of their contents, when they are sent etc. If the dealer phones you then immediately write down what was said and then write to them reminding them of what was said during the conversation.
Read up on the Supply and Sale of Goods Act 1994 - Clicky - as this is what covers your claim. Basically the goods have to be of satisfactory quality and if you can show that you have had numerous problems then you can actually reject the bike. The dealer will try anything to avoid this and should try and help you.
If they don't budge then it would be best to speak to Trading Standards and any Trade Bodies that the dealer is a member of. Also if there is any credit card/company involved then this is the stage to enter a disputed payment claim. The credit company would send you a form to fill in and if they think you are right they will take the money back from the Dealer, credit your account and enforce their dispute process. They then look at the info from both sides and if they agree with you then you keep the money and the Dealer gets the bike back, warts and all.
Alternatively you could just go down the Small Claims Court route, which is pretty cheap, does not need solicitors, and isn't that scary. |
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| Madmanx |
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 Madmanx World Chat Champion

Joined: 22 Dec 2007 Karma :     
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| iooi |
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 iooi Super Spammer

Joined: 14 Jan 2007 Karma :    
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| mackrilld |
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 mackrilld Borekit Bruiser

Joined: 11 May 2008 Karma :    
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| G |
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 G The Voice of Reason
Joined: 02 Feb 2002 Karma :     
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| yambabe |
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 yambabe World Chat Champion

Joined: 12 Jul 2004 Karma :    
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 Posted: 19:17 - 18 Jun 2008 Post subject: |
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| Madmanx |
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 Madmanx World Chat Champion

Joined: 22 Dec 2007 Karma :     
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 Posted: 19:23 - 18 Jun 2008 Post subject: |
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| Finglonga |
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 Finglonga World Chat Champion

Joined: 27 Jul 2004 Karma :    
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| iooi |
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 iooi Super Spammer

Joined: 14 Jan 2007 Karma :    
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 Posted: 20:35 - 18 Jun 2008 Post subject: |
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To get anywhere you are going to have to get a independent report on the damage.
This will not be cheap. ____________________ Just because my bike was A DIVVY, does not mean i am...... |
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| mackrilld |
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 mackrilld Borekit Bruiser

Joined: 11 May 2008 Karma :    
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| and |
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 and World Chat Champion
Joined: 26 Sep 2007 Karma :     
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| Madmanx |
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 Madmanx World Chat Champion

Joined: 22 Dec 2007 Karma :     
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| yambabe |
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 yambabe World Chat Champion

Joined: 12 Jul 2004 Karma :    
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Old Thread Alert!
The last post was made 18 years, 123 days ago. Instead of replying here, would creating a new thread be more useful? |
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