Perrys Peugeout in Portsmouth!!

[Sparks!]

I took my van to Perrys Peugeot in Portsmouth back in mid December for an MOT as I was looking to sell the van due to a new purchase.

They done the MOT and called me up a bit later saying bad news its failed!

They then quoted me around £1850 to fix the van and for it to pass MOT!!

Obviously I was distraught as the van only cost me £2000 a year before and was effectively written off.

I left the van on the road until the tax ran out then its been clogging up my drive since... all this time I've been desperate to sell the van as it's £2k sat around being un-used, with the added risk of it being stolen as it wasn't insured...

I did consider fixing it myself, ordered some of the parts but they didn't turn up and I still haven't got my money back

Anyway, I decided FUCK IT get it into the garage so it went to my neighbours garage today for MOT and to carry out all the work at a more reasonable cost (perrys over-quoted big time and the new garage done a prelim quote of around £600 using pattern parts)

I've just had a phone call.

Perrys price - £1850
Their price - £45.21


I am fucking LIVID!

Perrys quoted for £700 + labour for a cat convertor, of which mines passed a smoke test no problem!!!

They quoted £350 + labour for front wishbones due to excessive play... I have now been told that there is a bit of play but its by no means excessive and won't fail an MOT!

Same for the rear wishbones.

ALL it needed to pass was a rear brake light. It's got a few advisories but nothing other than general wear and tear and ALL within limits to pass an MOT!

I don't understand where Perrys got their £1850 from and can only think they believe I'm a fool or something! Imagine if I paid for the work to be done??

Anyone know where I stand now? I am planning on complaining. I doubt I'll get anything out of it but if they do this to me then what about other people? what if they do it to an old lady who needs her car and has no choice but to pay up??

Should I just go into the garage or should I do it all via writing to their head office?

It's worth noting that it failing has meant its been sat uninsured on my drive for 3 months risking theft, it now has no tax, whereas when I wanted to sell it it was stil taxed and insured and would have been easier to sell and ive had to park my new car on a public road
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[The Shaggy D.A.]

Letter to the local paper, as little old ladies tend not to frequent internet forums.
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Chances are quite high you are not in my Monkeysphere, and I don't care about you. Don't take it personally.
Currently : Royal Enfield 350 Meteor
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[Sparks!]

[MonkeyKnuckle]

Cheers.


I'll make sure I steer well clear of them in the future.

[MarJay]

The moral of the story is:

Main dealer = main stealer, especially if you didn't buy the vehicle from them.

Good independants : Generally have ingenuity and good customer service. Its the only way they stay afloat.

He says after booking the Mrs's Peugeot into Marshalls Peugeot for an MOT! (to be fair they have always been good because we bought the car from there...).
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British beauty: Triumph Street Triple R; Loony stroker: KR1S; Track fun: GSXR750 L1; Commuter Missile: GSX-S1000F; Cheap project: CBR900RR FireBlade
Remember kids, bikes aren't like lego. You can't easily take a part from one bike and then fit it to another.

[Bikeless]

Yeh,local garage is the way to go,after dealing with Ford i would never use a main dealer ever again.Got myself a good local tyre bloke and more importantly auto electrician who sorts out any engine management problems real cheap.

[JonB]

Aye my car is very much due a service, but I don't know any decent independent garages in Coventry.
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Be careful whose advice you buy, but, be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it?s worth.

[Shaun]

[MattHirst]

[Drew]

Remember your neighbour may be doing you a favour by overlooking some stuff he deems not important to help you out and get the van through its MOT.


On subject of garages, bloke at work has a garage unit. Did some womans front discs and pads for around £40. She drove down the town and saw 'free brake check' at kwik fit.
Went it, and then said, need new discs and pads all round. Charged nearly £300 :o
She moaned at dude near my work about not doing the work and just charging her, when in fact he had, and kwik fit actually did nothing. He went down to kwik fit to see the parts that had been removed, but of course, the 'skip had been emptied this morning'

Moral of story, always ask for the parts back that the claim they have fitted. If they say they have fitted a new spring / shock / brakes, ask for the ones they removed as proof that they have actually done any work on your vehicle.

[Sparks!]

[Chriss]

I use this rule: NEVER have any work done by the MOTing garage. Make this clear to the garage who MOTs your vehicle. Explain that you'll be correcting defects yourself. This way, they have no reason to fail things are perfectly good.
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TheShaggyDA: I've got 3 or 4 pairs that predate my wife, so at least 11.5 years old.