Resend my activation email : Register : Log in 
BCF: Bike Chat Forums


Bank debits..

Reply to topic
Bike Chat Forums Index -> Dear Auntie BCF... Goto page 1, 2  Next
View previous topic : View next topic  
Author Message

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 22:52 - 24 Aug 2009    Post subject: Bank debits.. Reply with quote

if a company takes out money from your account by debit; how can you stop this? I have asked the bank to put a hold on it; but they say as it's a debit there is nothing they can do. Direct debits are fine to be stopped but I gotta stop 1 going out friday and I can't..... its my fucking bank account why can't I control it?!. Any advice? Any bank guru's?

Bastids they are. Rolling Eyes

And thanks people. Razz
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

Kickstart
The Oracle



Joined: 04 Feb 2002
Karma :

PostPosted: 22:57 - 24 Aug 2009    Post subject: Reply with quote

Hi

Read up on the direct debit guarantee.

https://www.financial-ombudsman.org.uk/publications/ombudsman-news/27/27-directdebit-guarantee.htm

All the best

Keith
____________________
Traxpics, track day and racing photographs - Bimota Forum - Bike performance / thrust graphs for choosing gearing
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

ClaireBear
Traffic Copper



Joined: 27 Jun 2009
Karma :

PostPosted: 12:22 - 25 Aug 2009    Post subject: Reply with quote

Are you signed up for internet banking?

Im with HSBC and can cancel a direct debit going out online Smile
 Back to top
View user's profile Send private message You must be logged in to rate posts

stinkwheel
Bovine Proctologist



Joined: 12 Jul 2004
Karma :

PostPosted: 13:15 - 25 Aug 2009    Post subject: Reply with quote

Tell them to either stop it or you withdraw all your money, close the account right now and carry out your future banking from a biscuit tin under the bed?

Difficult to debit money from an account that no longer exists.
____________________
“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.
 Back to top
View user's profile Send private message You must be logged in to rate posts

kitty kat
World Chat Champion



Joined: 20 Jun 2007
Karma :

PostPosted: 16:38 - 25 Aug 2009    Post subject: Reply with quote

I am with Lloyds TSB and have cancelled several direct debits online, no problem, I even phoned the bank manager and he cancelled one for me whilst I was on the phone.
____________________
Enjoy everyday, tell those you love everyday you love them
Life is too short to fall out with people
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 17:22 - 25 Aug 2009    Post subject: Reply with quote

It's not a direct debit, I once gave them my card details for a non direct debit, but there was a dis-agreement over an amount due and I am trying to stop them debiting the amount, like say when the insurance company takes payment over the phone.

If it was a direct debit, the bank would have cancelled it but they say because iv given my details over the phone they cannot do a thing.
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

MattHirst
World Chat Champion



Joined: 25 Jun 2006
Karma :

PostPosted: 17:56 - 25 Aug 2009    Post subject: Reply with quote

Draw all/enough money out so there isn't enough left in your account for them to take?

This probably won't work though, everytime i pay for something over the phone/interweb etc using my card, it never appears straight away (normally 2 or 3 days) but my 'available balance' almost instantly drops by the amount that is due.

So they probably won't let you withdraw all the money stopping the company taking what they are 'owed' essentially.

Have you actually tried ringing the company/person and speaking to them? Rolling Eyes
____________________
It's all fun and games until someone gets hurt, then it's bloody hilarious!!!
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

piazza
Could Be A Chat Bot



Joined: 23 Aug 2008
Karma :

PostPosted: 18:01 - 25 Aug 2009    Post subject: Reply with quote

I've had this too.

I told them I had no idea what it was for and I never authorised it

They cancelled it??(it was for council tax arrears Laughing )

It had been going for 3 years Shocked
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

iooi
Super Spammer



Joined: 14 Jan 2007
Karma :

PostPosted: 18:21 - 25 Aug 2009    Post subject: Reply with quote

A debit/credit card is a guaranteed form of payment. There is no way to stop any company from debiting your account once you have given them your card details.

You maybe able to dispute the payment once its debited, so long as its a visa debit card and you can prove you agreed to one amount and they have taken a larger one.
But you would only be able to get the difference back and would need something in writing.

Never ever give your card details to any debt collection company or company you are in dispute with over owed money.

Offer to pay via cheque, cash or via a direct payment via bacs to their accounts.

Taking the cash out of your account could leave you having to pay bank charges.
Closing the account may not work as anything coming in could reopen the account. Now this could lead to the bank chasing you for the debt or if its returned to the co. They would then be able to go straight to court over the payment.
____________________
Just because my bike was A DIVVY, does not mean i am......
 Back to top
View user's profile Send private message You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 19:33 - 25 Aug 2009    Post subject: Reply with quote

Well, it's temporarily sorted now..

And, ta. Thumbs Up
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

Shaun
Likes 'em bent



Joined: 17 May 2003
Karma :

PostPosted: 19:57 - 25 Aug 2009    Post subject: Reply with quote

Report you card lost ya dick, hey presto, card details no longer work.
 Back to top
View user's profile Send private message You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 06:50 - 26 Aug 2009    Post subject: Reply with quote

Once I report it lost I obviously can't use it; It's rare I have time to queue in branch to withdraw cash from the cashier. Maybe on Friday I'll draw a few pennies out to last a week or so and do that.
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

tshort2007
Scooby Slapper



Joined: 07 Jun 2009
Karma :

PostPosted: 22:44 - 26 Aug 2009    Post subject: Reply with quote

iooi wrote:
A debit/credit card is a guaranteed form of payment. There is no way to stop any company from debiting your account once you have given them your card details.

You maybe able to dispute the payment once its debited, so long as its a visa debit card and you can prove you agreed to one amount and they have taken a larger one.
But you would only be able to get the difference back and would need something in writing.


This isnt entirley true. If you give your details for an amount, they are only authorised to take that amout. If the creditor takes more than you agreed, this is classed as theft and is a criminal offence. Email/cal the creditor and tell them not to take the payment as its in dispute.

THEY ARE NO ALLOWED TO TAKE ANY ACTION AGAINST A DISPUTED PAYMENT

IF they do take a payment, call them, ask for the manager, and demand a refund on the debit. if they refuse, inform the manager that you wil be taking the matter up with the FSA.

also

go into the branch and speak to an advisor, ll them the amount was not the agreed debit value, and dispute the transaction. If they refuse, then inorm them that the card has been used fraudulently, andyou wish the mater to be investigated. The banks hate ths as the admin involved is enormous, so they will probly gie in and return the transaction.

I'd advise to pay the original agreed amount, and dispute the difference.
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 23:34 - 26 Aug 2009    Post subject: Reply with quote

This is what pretty much got said, although they told me they are not registered with the FSA because it's invoiced through an arrears service, not based on credit.

I asked about Trading Standards and quoted their terms at them which they drew a blank on, when I was told they had been in contact with trading standards they wouldn't tell me what they were advised, despite my request to be informed as such.

Bank won't touch it, told me that over the counter, not much I can do if the cashier won't help me with it; if I speak to a manager what would that achieve? I'm guessing my account will be held up for a while in suspension til the issue was resolved? Despite it being a considerable amount, I have literally just scraped through this month and It's not something I want to be doing again, I wouldn't be able to cope so I'm thinking leave it all as is and chalk it up to experience.
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

iooi
Super Spammer



Joined: 14 Jan 2007
Karma :

PostPosted: 05:55 - 27 Aug 2009    Post subject: Reply with quote

tshort2007 wrote:
This isnt entirley true. If you give your details for an amount, they are only authorised to take that amout. If the creditor takes more than you agreed, this is classed as theft and is a criminal offence. Email/cal the creditor and tell them not to take the payment as its in dispute.

THEY ARE NO ALLOWED TO TAKE ANY ACTION AGAINST A DISPUTED PAYMENT

IF they do take a payment, call them, ask for the manager, and demand a refund on the debit. if they refuse, inform the manager that you wil be taking the matter up with the FSA.

also

go into the branch and speak to an advisor, ll them the amount was not the agreed debit value, and dispute the transaction. If they refuse, then inorm them that the card has been used fraudulently, andyou wish the mater to be investigated. The banks hate ths as the admin involved is enormous, so they will probly gie in and return the transaction.

I'd advise to pay the original agreed amount, and dispute the difference.



For a bank to dispute you need proof that you agreed to X amount and they took Y

You cannot dispute a amount till its debited.
Banks can only work to card regulations, not any legal stuff trading standards tell you.

Its not fraud as YOU have willingly given the card details (Fraud in bank terms is when a 3rd party, has used your details)

Sure you can contact the company involved and tell them your spiel, but don't expect a refund overnight. These companies know how to pay the regs.

Before the FSA can get involved you have to complete the companies complaint procedures. 12 weeks as a rule, before it can be progressed.
____________________
Just because my bike was A DIVVY, does not mean i am......
 Back to top
View user's profile Send private message You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 10:58 - 30 Aug 2009    Post subject: Reply with quote

On that note, what if the amount was irrelevant but the fact they took an amount; wasn't agreed to? Would I have any stance to claim it back? Also with Bank charges, I'm sure when I go over my overdraft they can charge me an initial 'fine', and then charge me upto a week in 'fine's' after that, they cannot (i dont think) - what if they do?

It's Lloyds TSB by the way.
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

Kwaks
I'm not a fast rider



Joined: 28 Jan 2006
Karma :

PostPosted: 11:15 - 30 Aug 2009    Post subject: Reply with quote

I am with Lloyds, and have found them to be the best so far (I have fallen out with many banks and closed accounts Rolling Eyes ).

Hard to advise without full details, however if you used a Visa Debit card then why not contact visa? If the amount is over £100 you are protected.

As said, amount debited should have been the agreed amount, any different you should be opening a dispute.
____________________
Fallen Angel "Nae sniffing my seat now!!!!! "
www.cliqueycuntsmcc.co.uk
I AM NOT A FAST RIDER!!!!!!!!!
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 15:40 - 30 Aug 2009    Post subject: Reply with quote

I didn't 'agree' to any debit as such.

I hired a car and didn't know when they were taking it out. I called them and and said they should have informed me as per their terms what they were doing but they shrugged it off. I said I didn't mind paying at all as I'd used it but they weren't authorized to take 300quid in one go. Then they refused to refund any part because that's policy..... Their terms simply state that without payment of an account they suspend all hiring services, which they also did but I feel a bit conned having been left not paying some other bills and bank charges through the roof.

Further to this; I have an O/D limit of 450. They wouldn't increase that when I asked a few months back to 500 for the sake of it so why did they allow a payment go out that would exceed my agreed limit?
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

MattHirst
World Chat Champion



Joined: 25 Jun 2006
Karma :

PostPosted: 15:51 - 30 Aug 2009    Post subject: Reply with quote

This is getting confusing. So basically what you did was hire a car and not expect them to take the money for it? Confused

When you hired the car, you should of asked them when the money would of been due out.
____________________
It's all fun and games until someone gets hurt, then it's bloody hilarious!!!
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 16:07 - 30 Aug 2009    Post subject: Reply with quote

Na Matt I'm not that daft or tight fisted lol; I knew they would and expected them to, but not the amount and not at that point. We were setting up a 'plan' cos i'd pranged it as of an earlier thread.. they virtually went against the arrangemets we were making.
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

iooi
Super Spammer



Joined: 14 Jan 2007
Karma :

PostPosted: 08:30 - 31 Aug 2009    Post subject: Reply with quote

kwaker6r wrote:
Hard to advise without full details, however if you used a Visa Debit card then why not contact visa? If the amount is over £100 you are protected.


You contact your card provider, not visa... Visa will simply refer you back to your card provider.

I think when you mention the over £100 protection you are thinking of Consumer Credit Act. Which does not cover a Debit card.


Car hire companies are almost a law unto themselves when it situations like this.
If you had reached a agreement over the payment and they then broke that and it caused you to incur bank charges. So long as you have the agreement in writing.
I would take it up with trading standards or a solicitor as its a legal matter. Something that falls outside of your banks remit.
____________________
Just because my bike was A DIVVY, does not mean i am......
 Back to top
View user's profile Send private message You must be logged in to rate posts

Kwaks
I'm not a fast rider



Joined: 28 Jan 2006
Karma :

PostPosted: 08:42 - 31 Aug 2009    Post subject: Reply with quote

Yeah, my bad as CCA will not apply, however you are covered by Visa Chargeback which voluntarily gives you the same cover. (just not enforcible by law)
____________________
Fallen Angel "Nae sniffing my seat now!!!!! "
www.cliqueycuntsmcc.co.uk
I AM NOT A FAST RIDER!!!!!!!!!
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

st3v3
Super Spammer



Joined: 16 Oct 2006
Karma :

PostPosted: 13:56 - 31 Aug 2009    Post subject: Reply with quote

iooi wrote:
So long as you have the agreement in writing.
I would take it up with trading standards or a solicitor as its a legal matter. Something that falls outside of your banks remit.
That's where I'm bang out of luck. I'm going to email Trading Standards as the company haven't told me what TS supposedly advised them yet. Rolling Eyes
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done
 Back to top
View user's profile Send private message You must be logged in to rate posts

iooi
Super Spammer



Joined: 14 Jan 2007
Karma :

PostPosted: 13:59 - 31 Aug 2009    Post subject: Reply with quote

kwaker6r wrote:
Yeah, my bad as CCA will not apply, however you are covered by Visa Chargeback which voluntarily gives you the same cover. (just not enforcible by law)


Which one though Wink

Real tough one this.
As the Op has been doing best resolved with the retailer.
____________________
Just because my bike was A DIVVY, does not mean i am......
 Back to top
View user's profile Send private message You must be logged in to rate posts

lydanial
Brolly Dolly



Joined: 12 Jun 2007
Karma :

PostPosted: 22:13 - 03 Sep 2009    Post subject: Reply with quote

not read the whole thread as im going to bed but a quick idea (well done it myself).

it seems you have got a debit set up on your card? phone the bank and tell them your card has been lost.

no other transactions will be made on it and you get a shiny new card with a new number etc.

speaking of which had to cancel my mums card today to her new savings account, it got hacked and they emptied it to the tune of £4k. never noticed as she never used it. used her card once to change pin they think they had a fake facia on the machine and she was just unfortunate.
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts
Old Thread Alert!

The last post was made 16 years, 308 days ago. Instead of replying here, would creating a new thread be more useful?
  Display posts from previous:   
This page may contain affiliate links, which means we may earn a small commission if a visitor clicks through and makes a purchase. By clicking on an affiliate link, you accept that third-party cookies will be set.

Post new topic   Reply to topic    Bike Chat Forums Index -> Dear Auntie BCF... All times are GMT + 1 Hour
Goto page 1, 2  Next
Page 1 of 2

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum

Read the Terms of Use! - Powered by phpBB © phpBB Group
 

Debug Mode: ON - Server: birks (www) - Page Generation Time: 0.17 Sec - Server Load: 1.41 - MySQL Queries: 13 - Page Size: 135.29 Kb