Resend my activation email : Register : Log in 
BCF: Bike Chat Forums


Are they screwing me over?

Reply to topic
Bike Chat Forums Index -> The Workshop
View previous topic : View next topic  
Author Message

benbarlow321
Derestricted Danger



Joined: 18 Jan 2010
Karma :

PostPosted: 16:33 - 07 Jun 2010    Post subject: Are they screwing me over? Reply with quote

My engine seized up a couple of weeks ago so i booked it in at a garage for a re build and asked them to do my fork seal while they were there, first time ive used these guys. Seized due to lack of oil by the way. I took it in on the monday and they said it would be ready a week on wednesday. 9 days. Rang on wednesday, 'the parts just arrived yesterday, so it'll be ready maybe thursday, if not, friday.' Ring agian friday 'mechanics day off, sorry, he'll ring you back.' Brilliant... He rings back saturday, 'ive finished the engine, just the forks seals to do, be with you by monday.' Obviously not happy with any of this. After a call on monday, the original quote of £300 for the engine and £80 for the seals had jumped up to £480. WTF?! So I asked for a break down of costs and this is it:

Cylinder Kit - 182
Gasket kit - 15
Piston and rings - 39
Small bearing - 10
2 circlips -
Some sort of pin - 10
Fork seals - 14
Fork oil - 10

Labour - 188

Grand total of 480 (ish)

Is any of this reasonable? Ive asked them to keep the old parts, whether they have or not is a different question. What should I do?
 Back to top
View user's profile Send private message You must be logged in to rate posts

Paxovasa
World Chat Champion



Joined: 25 Apr 2010
Karma :

PostPosted: 16:35 - 07 Jun 2010    Post subject: Re: Are they screwing me over? Reply with quote

benbarlow321 wrote:
What should I do?


keep checking the oil level Wink Laughing
____________________
Suzuki GSF600 K3 (in the fastest colour, black).
 Back to top
View user's profile Send private message You must be logged in to rate posts

woll
World Chat Champion



Joined: 01 May 2010
Karma :

PostPosted: 16:37 - 07 Jun 2010    Post subject: Reply with quote

Ask them what they have done for the extra money on top, if they can't justify it then only pay the original quote. In my mind the prices look ok but what do they mean by a cylinder kit?

p.s the pin would of been a gudgeon pin Thumbs Up
____________________
Current Bike- Suzuki DRZ400 SM K6
Previous bikes - Derbi Senda Xtreme50r, Honda CBR 125, Kawasaki ZZR 250, Yamaha DT125R, Suzuki Bandit 600, Gas gas ec 250, Honda CBR600FW
Damaged spleen, damaged kindey, 2 popped lungs, 2 broken ribs, broken face, broken wrist and 5 back fractures... remember kids walls hurt
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Kickstart
The Oracle



Joined: 04 Feb 2002
Karma :

PostPosted: 16:39 - 07 Jun 2010    Post subject: Reply with quote

Hi

Labour bill is possibly a touch on the high side, but depends on the bike and how difficult it is to work on (ie, upside down forks tend to be far more difficult to do the seals than normal forks). At a guess they have charged 4 hours labour.

Parts prices could be high, could be low. Depends again on what the bike is and whether those are original or cheap pattern parts.

For example for an Aprilia RS125 you can get a replacement barrel and piston kit for about £200 (so less than the price they are quoting), but getting the parts from Aprilia would be WELL over double that.

All the best

Keith
____________________
Traxpics, track day and racing photographs - Bimota Forum - Bike performance / thrust graphs for choosing gearing
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Gazdaman
I did a trackday!!!



Joined: 12 Aug 2004
Karma :

PostPosted: 16:57 - 07 Jun 2010    Post subject: Reply with quote

I actually don't think that price is too extortionate, for a dealer.

The breakdown is about right. £188 for labour isn't too bad, depending on the bike, that job could take a good few hours. Fork seals alone are probably the best part of an hour.

Gaz
 Back to top
View user's profile Send private message Send e-mail Visit poster's website You must be logged in to rate posts

benbarlow321
Derestricted Danger



Joined: 18 Jan 2010
Karma :

PostPosted: 20:48 - 07 Jun 2010    Post subject: Reply with quote

Thanks guys, i'll just have to bite the bullet and pay up Sad
It was a NSR 125 btw lovely bike until you forget to re-attatch the oil tube to the carburettor
 Back to top
View user's profile Send private message You must be logged in to rate posts

swampy
World Chat Champion



Joined: 04 Aug 2004
Karma :

PostPosted: 21:03 - 07 Jun 2010    Post subject: Reply with quote

Looks a tad high to me, but not to the point I would be jumping up and down about it. Labour looks about right, but I vaguely remember getting a pot and piston kit for my NSR for about £150 from David Silver - that was about 6 years ago though, so might well have gone up. A garage will also generally charge you list price for parts even if they get them cheaper themselves. Next time (I hope there isnt one!), try sourcing the parts yourself, and ask them to fit... might be cheaper. If you're unsure what you need ask on here, someone will point you in the right direction Thumbs Up
____________________
"I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me." Hunter S Thompson
"Faster, faster, faster, until the thrill of speed overcomes the fear of death..." Hunter S Thompson
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

hondapartsman
Renault 5 Driver



Joined: 13 May 2010
Karma :

PostPosted: 22:00 - 07 Jun 2010    Post subject: Reply with quote

swampy wrote:
A garage will also generally charge you list price for parts even if they get them cheaper themselves.


Of course, it's called a profit margin and margin on genuine spares is not enormous, not like clothing and other stuff which can be 100%, on genuine parts anything from nothing to 20% if they're lucky (bit more for a main dealer). The greater part of the list price on genuine parts ends up going back to the factory one way and another who have a cut every time they move the part on. I always say to people who ask for discount that we can't do very much because there is not very much to begin with, most of the money goes back to Honda/Triumph. I'm not sure people believe me though, more than once I've had the comment 'I guess you can afford prices like that if you're on a good wage like you, making £700 a week or whatever.' When I tell them I'm on £6.00 an hour with 30 plus years knowledge and loyalty to the company they make noises of disbelief. not much more than £700 a month after tax and so on.
____________________
In the end all comes back to the beginning
 Back to top
View user's profile Send private message You must be logged in to rate posts

hondapartsman
Renault 5 Driver



Joined: 13 May 2010
Karma :

PostPosted: 22:02 - 07 Jun 2010    Post subject: Reply with quote

benbarlow321 wrote:
Thanks guys, i'll just have to bite the bullet and pay up Sad
It was a NSR 125 btw lovely bike until you forget to re-attatch the oil tube to the carburettor


Parts prices look about right to me, labour not too bad, I assume not a main dealer?
____________________
In the end all comes back to the beginning
 Back to top
View user's profile Send private message You must be logged in to rate posts

swampy
World Chat Champion



Joined: 04 Aug 2004
Karma :

PostPosted: 22:19 - 07 Jun 2010    Post subject: Reply with quote

hondapartsman wrote:
swampy wrote:
A garage will also generally charge you list price for parts even if they get them cheaper themselves.


Of course, it's called a profit margin and margin on genuine spares is not enormous, not like clothing and other stuff which can be 100%, on genuine parts anything from nothing to 20% if they're lucky (bit more for a main dealer). The greater part of the list price on genuine parts ends up going back to the factory one way and another who have a cut every time they move the part on. I always say to people who ask for discount that we can't do very much because there is not very much to begin with, most of the money goes back to Honda/Triumph. I'm not sure people believe me though, more than once I've had the comment 'I guess you can afford prices like that if you're on a good wage like you, making £700 a week or whatever.' When I tell them I'm on £6.00 an hour with 30 plus years knowledge and loyalty to the company they make noises of disbelief. not much more than £700 a month after tax and so on.


I agree dude, wasn't moaning, just trying to demonstrate that if the parts seem expensive compared to what you might have seen on line or for patterns etc, that would be why... Karma
____________________
"I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me." Hunter S Thompson
"Faster, faster, faster, until the thrill of speed overcomes the fear of death..." Hunter S Thompson
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Kickstart
The Oracle



Joined: 04 Feb 2002
Karma :

PostPosted: 22:19 - 07 Jun 2010    Post subject: Reply with quote

swampy wrote:
Looks a tad high to me, but not to the point I would be jumping up and down about it. Labour looks about right, but I vaguely remember getting a pot and piston kit for my NSR for about £150 from David Silver


They still do them but they have gone up a touch in price. £129 for the barrel and piston with another £25 for the rings, but those are plus vat.

Still a pretty good deal for an OE part.

All the best

Keith
____________________
Traxpics, track day and racing photographs - Bimota Forum - Bike performance / thrust graphs for choosing gearing
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Robby
Dirty Old Man



Joined: 16 May 2002
Karma :

PostPosted: 07:17 - 08 Jun 2010    Post subject: Reply with quote

The prices look about right to me, assuming OE parts. If I was a garage rebuilding an engine for some kid that managed to seize a 2-stroke by doing something that silly I certainly wouldn't be running the risk of using cheap pattern parts and it failing again soon.

For reference, having my aircooled moped rebuilt back in 2001 by my local country garage cost a little over £300, I think I had a service on the rest of the bike too. That one didn't need a new cylinder, but it would have had a rebore.

Keep the receipt. Evidence of a rebuild by a garage is worth having when you come to sell it.
 Back to top
View user's profile Send private message You must be logged in to rate posts

Gazdaman
I did a trackday!!!



Joined: 12 Aug 2004
Karma :

PostPosted: 10:00 - 08 Jun 2010    Post subject: Reply with quote

hondapartsman wrote:
When I tell them I'm on £6.00 an hour with 30 plus years knowledge and loyalty to the company they make noises of disbelief. not much more than £700 a month after tax and so on.


£6 an hour? You'd literally be better on a Tesco checkout.

Gaz
 Back to top
View user's profile Send private message Send e-mail Visit poster's website You must be logged in to rate posts

Robby
Dirty Old Man



Joined: 16 May 2002
Karma :

PostPosted: 12:18 - 08 Jun 2010    Post subject: Reply with quote

Indeed, why stick at a job for 30 years if it pays just above minimum wage?
 Back to top
View user's profile Send private message You must be logged in to rate posts

chris-red
Have you considered a TDM?



Joined: 21 Sep 2005
Karma :

PostPosted: 12:43 - 08 Jun 2010    Post subject: Reply with quote

I think that is fairly reasonable, 4 hours labour for rebuilding an engine and changing fork seals not bad.
____________________
Well, you know what they say. If you want to save the world, you have to push a few old ladies down the stairs.
Skudd:- Perhaps she just thinks you are a window licker and is being nice just in case she becomes another Jill Dando.
WANTED:- Fujinon (Fuji) M42 (Screw on) lenses, let me know if you have anything.
 Back to top
View user's profile Send private message You must be logged in to rate posts

27cows
World Chat Champion



Joined: 01 Nov 2009
Karma :

PostPosted: 14:30 - 08 Jun 2010    Post subject: Reply with quote

The cost for (presumably genuine Honda) parts and labour is reasonable, if you can't do the work yourself. The reason for the work needing doing isn't. Some people need to run their bikes on premix Laughing
____________________
The RXS100: vehicle of choice for Chuck Norris
 Back to top
View user's profile Send private message You must be logged in to rate posts

Bishbash
World Chat Champion



Joined: 09 Jan 2006
Karma :

PostPosted: 16:24 - 08 Jun 2010    Post subject: Reply with quote

£480 for all that work and parts, don't knock that, I paid £100 for the fork seals to be done, plus parts on it's own.

Thumbs Up
____________________
My current bikes are - YZF-R1 & GS 500 E

Trackday videos - https://www.youtube.com/user/bishbash13
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

ZRX61
Victor Meldrew



Joined: 05 Nov 2003
Karma :

PostPosted: 18:30 - 08 Jun 2010    Post subject: Reply with quote

My question is this:
What caused the lack of oil? Mechanical failure or owner ineptitude?
 Back to top
View user's profile Send private message You must be logged in to rate posts

Kickstart
The Oracle



Joined: 04 Feb 2002
Karma :

PostPosted: 20:37 - 08 Jun 2010    Post subject: Reply with quote

ZRX61 wrote:
My question is this:
What caused the lack of oil? Mechanical failure or owner ineptitude?


benbarlow321 wrote:

It was a NSR 125 btw lovely bike until you forget to re-attatch the oil tube to the carburettor


Think he knows.

All the best

Keith
____________________
Traxpics, track day and racing photographs - Bimota Forum - Bike performance / thrust graphs for choosing gearing
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

DentonMoores
L Plate Warrior



Joined: 12 Jul 2010
Karma :

PostPosted: 19:17 - 12 Jul 2010    Post subject: Reply with quote

don't know about the labour charge but them prices are definitely right!
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts
Old Thread Alert!

The last post was made 15 years, 276 days ago. Instead of replying here, would creating a new thread be more useful?
  Display posts from previous:   
This page may contain affiliate links, which means we may earn a small commission if a visitor clicks through and makes a purchase. By clicking on an affiliate link, you accept that third-party cookies will be set.

Post new topic   Reply to topic    Bike Chat Forums Index -> The Workshop All times are GMT + 1 Hour
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum

Read the Terms of Use! - Powered by phpBB © phpBB Group
 

Debug Mode: ON - Server: birks (www) - Page Generation Time: 0.10 Sec - Server Load: 0.96 - MySQL Queries: 13 - Page Size: 111.68 Kb