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| benbarlow321 |
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 benbarlow321 Derestricted Danger
Joined: 18 Jan 2010 Karma :    
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 Posted: 16:33 - 07 Jun 2010 Post subject: Are they screwing me over? |
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My engine seized up a couple of weeks ago so i booked it in at a garage for a re build and asked them to do my fork seal while they were there, first time ive used these guys. Seized due to lack of oil by the way. I took it in on the monday and they said it would be ready a week on wednesday. 9 days. Rang on wednesday, 'the parts just arrived yesterday, so it'll be ready maybe thursday, if not, friday.' Ring agian friday 'mechanics day off, sorry, he'll ring you back.' Brilliant... He rings back saturday, 'ive finished the engine, just the forks seals to do, be with you by monday.' Obviously not happy with any of this. After a call on monday, the original quote of £300 for the engine and £80 for the seals had jumped up to £480. WTF?! So I asked for a break down of costs and this is it:
Cylinder Kit - 182
Gasket kit - 15
Piston and rings - 39
Small bearing - 10
2 circlips -
Some sort of pin - 10
Fork seals - 14
Fork oil - 10
Labour - 188
Grand total of 480 (ish)
Is any of this reasonable? Ive asked them to keep the old parts, whether they have or not is a different question. What should I do? |
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| Paxovasa |
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 Paxovasa World Chat Champion

Joined: 25 Apr 2010 Karma :   
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| woll |
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 woll World Chat Champion

Joined: 01 May 2010 Karma :   
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 Posted: 16:37 - 07 Jun 2010 Post subject: |
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Ask them what they have done for the extra money on top, if they can't justify it then only pay the original quote. In my mind the prices look ok but what do they mean by a cylinder kit?
p.s the pin would of been a gudgeon pin  ____________________ Current Bike- Suzuki DRZ400 SM K6
Previous bikes - Derbi Senda Xtreme50r, Honda CBR 125, Kawasaki ZZR 250, Yamaha DT125R, Suzuki Bandit 600, Gas gas ec 250, Honda CBR600FW
Damaged spleen, damaged kindey, 2 popped lungs, 2 broken ribs, broken face, broken wrist and 5 back fractures... remember kids walls hurt |
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| Kickstart |
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 Kickstart The Oracle

Joined: 04 Feb 2002 Karma :     
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 Posted: 16:39 - 07 Jun 2010 Post subject: |
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Hi
Labour bill is possibly a touch on the high side, but depends on the bike and how difficult it is to work on (ie, upside down forks tend to be far more difficult to do the seals than normal forks). At a guess they have charged 4 hours labour.
Parts prices could be high, could be low. Depends again on what the bike is and whether those are original or cheap pattern parts.
For example for an Aprilia RS125 you can get a replacement barrel and piston kit for about £200 (so less than the price they are quoting), but getting the parts from Aprilia would be WELL over double that.
All the best
Keith ____________________ Traxpics, track day and racing photographs - Bimota Forum - Bike performance / thrust graphs for choosing gearing |
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| Gazdaman |
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 Gazdaman I did a trackday!!!

Joined: 12 Aug 2004 Karma :    
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| benbarlow321 |
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 benbarlow321 Derestricted Danger
Joined: 18 Jan 2010 Karma :    
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 Posted: 20:48 - 07 Jun 2010 Post subject: |
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Thanks guys, i'll just have to bite the bullet and pay up
It was a NSR 125 btw lovely bike until you forget to re-attatch the oil tube to the carburettor |
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| swampy |
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 swampy World Chat Champion

Joined: 04 Aug 2004 Karma :   
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 Posted: 21:03 - 07 Jun 2010 Post subject: |
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Looks a tad high to me, but not to the point I would be jumping up and down about it. Labour looks about right, but I vaguely remember getting a pot and piston kit for my NSR for about £150 from David Silver - that was about 6 years ago though, so might well have gone up. A garage will also generally charge you list price for parts even if they get them cheaper themselves. Next time (I hope there isnt one!), try sourcing the parts yourself, and ask them to fit... might be cheaper. If you're unsure what you need ask on here, someone will point you in the right direction  ____________________ "I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me." Hunter S Thompson
"Faster, faster, faster, until the thrill of speed overcomes the fear of death..." Hunter S Thompson |
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| hondapartsman |
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 hondapartsman Renault 5 Driver

Joined: 13 May 2010 Karma :     
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| hondapartsman |
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 hondapartsman Renault 5 Driver

Joined: 13 May 2010 Karma :     
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| swampy |
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 swampy World Chat Champion

Joined: 04 Aug 2004 Karma :   
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 Posted: 22:19 - 07 Jun 2010 Post subject: |
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| hondapartsman wrote: | | swampy wrote: | A garage will also generally charge you list price for parts even if they get them cheaper themselves. |
Of course, it's called a profit margin and margin on genuine spares is not enormous, not like clothing and other stuff which can be 100%, on genuine parts anything from nothing to 20% if they're lucky (bit more for a main dealer). The greater part of the list price on genuine parts ends up going back to the factory one way and another who have a cut every time they move the part on. I always say to people who ask for discount that we can't do very much because there is not very much to begin with, most of the money goes back to Honda/Triumph. I'm not sure people believe me though, more than once I've had the comment 'I guess you can afford prices like that if you're on a good wage like you, making £700 a week or whatever.' When I tell them I'm on £6.00 an hour with 30 plus years knowledge and loyalty to the company they make noises of disbelief. not much more than £700 a month after tax and so on. |
I agree dude, wasn't moaning, just trying to demonstrate that if the parts seem expensive compared to what you might have seen on line or for patterns etc, that would be why...  ____________________ "I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me." Hunter S Thompson
"Faster, faster, faster, until the thrill of speed overcomes the fear of death..." Hunter S Thompson |
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| Kickstart |
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 Kickstart The Oracle

Joined: 04 Feb 2002 Karma :     
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| Robby |
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 Robby Dirty Old Man

Joined: 16 May 2002 Karma :   
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| Gazdaman |
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 Gazdaman I did a trackday!!!

Joined: 12 Aug 2004 Karma :    
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| Robby |
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 Robby Dirty Old Man

Joined: 16 May 2002 Karma :   
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| chris-red |
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 chris-red Have you considered a TDM?

Joined: 21 Sep 2005 Karma :   
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| 27cows |
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 27cows World Chat Champion

Joined: 01 Nov 2009 Karma :  
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 Posted: 14:30 - 08 Jun 2010 Post subject: |
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The cost for (presumably genuine Honda) parts and labour is reasonable, if you can't do the work yourself. The reason for the work needing doing isn't. Some people need to run their bikes on premix  ____________________ The RXS100: vehicle of choice for Chuck Norris |
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| Bishbash |
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 Bishbash World Chat Champion

Joined: 09 Jan 2006 Karma :   
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 Posted: 16:24 - 08 Jun 2010 Post subject: |
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£480 for all that work and parts, don't knock that, I paid £100 for the fork seals to be done, plus parts on it's own.
 ____________________ My current bikes are - YZF-R1 & GS 500 E
Trackday videos - https://www.youtube.com/user/bishbash13 |
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| ZRX61 |
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 ZRX61 Victor Meldrew
Joined: 05 Nov 2003 Karma :  
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| Kickstart |
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 Kickstart The Oracle

Joined: 04 Feb 2002 Karma :     
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| DentonMoores |
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 DentonMoores L Plate Warrior
Joined: 12 Jul 2010 Karma :  
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Old Thread Alert!
The last post was made 15 years, 275 days ago. Instead of replying here, would creating a new thread be more useful? |
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