Attempted insurance fraud.

[Hetzer]

Last year I insured the noddy-car with 'Smart People Budget' for £135 TPFT, and had to ring to opt out of the automatic renewal (I recorded the call). I got the renewal-quote through from them this morning, £196. I have no idea if they'd tried to debit my card but its number changed when it was renewed in february anyway, so meh.

Went on Meercat again and got a quote from the same company for £130. Rang them and was told I was already a customer, was transfered to customer services and they transfered me to renewals; after a total time of 27 minutes listening to "Your call is valuable, please continue to hold" I hung up (lose the business, you utter tools) and rang Auto Trader instead (quote of £135). Over the phone she told me £128.70. And she removed me from the auto-renewal there and then.

Criminal scum, the lot of them. Quoted me £196 via a letter, £130 on Meercat, then screwed me around over the phone and lost the business. Smart People Budget. Yeah..."smart". My arse.

Cool story etc.
____________________
"There's the horizon! Ride hard, ride fast and cut down all who stand in your way!"

[hellkat]

He said "arse".
____________________
Not nearly as interesting in real life.

[Hetzer]

[hellkat]

Triple and a quarter gold scvm!
____________________
Not nearly as interesting in real life.

[Hetzer]

[Paxovasa]

It annoys me when they quote you one price and then if you phone up they lower it (renewal).

Just give me the best price via letter or phone me.....

I got a renewal quote off them, found a cheaper and better quote (with extras). They then phoned me and asked if I wanted to renew. I told them NO. As you're too expensive. They then asked what price I got it for, I told them and they said that they will match it. I told them if you had quoted that at first Iwould have renewed. I also told them to phone me next year, but make sure you give me your best quote.
____________________
Suzuki GSF600 K3 (in the fastest colour, black).

[The Original Muzza]

Fucking auto-renewals.
Swinton Swineton sent me a renewal letter with a shite price and said if I WANTED to renew I had to phone them up, other wise I needn't do a thing. Then 4 days before renewal date an almost identical notice saying that if I wanted to renew to do nothing as it will do it automatically, however if I DIDN'T want to renew I had to phone the number at least 7 days before renewal.

Conveniently, the second letter was dated the 4th, despite receiving it on the 14th. Phoned up to give them a piece of ones mind and needless to say they won't be getting any more business from me.

Dirty underhanded tactics with the contradictory letters.
____________________
Current Bikes: Husqvarna Svartpilen 401 (2020)
Former Bikes: Honda MSX125 (2014), BMW Funduro (1996), Honda VT500 (1983), Yamaha FZR250 (1989), Suzuki GZ125 Marauder(2005),:Triumph TT600 (2002) (stolen)
From then on, I and the bicycle feelings deeper.

[GhostRider]

Ay, the other week I had my insurance renewal up, said if I wanted to renew I needn't do a thing as it will be done automatically. Well naturally I wait until the day before the insurance expires to phone up and cancel it before taking out a new policy with somewhere cheaper, only to find they'd already taken the money out (small print which can be read with an electron scanning microscope states they will take the money out 3 days prior to renewal to ensure sufficient funds are present).

Naturally, I had an anal prolapse, so phoned them up ready for war, but to my surprise they were very quick to rectify the situation, with no hassle whatsoever, but since I'd been reading reviews of the insurers customer service prior to making the call I was expecting the worst since there was nothing but bad press about them, so imagine my surprise when it was pretty much sorted in 5 minutes.....

Still shit though, they should never have taken that money in the first place and I feel I was lucky that time, if it had turned sour then I wouldn't have been able to afford the other insurer which would have resulted in weeks of fuckery.

GhostRider
____________________
I have all the characteristics of a human being: blood, flesh, skin, hair; but not a single, clear, identifiable emotion, except for greed and disgust. Something horrible is happening inside of me and I don't know why. My nightly bloodlust has overflown into my days. I feel lethal, on the verge of frenzy. I think my mask of sanity is about to slip.

[WildGoose]

Meanwhile those in the "know" try to persuade us that there is a very precise formula for coming up with a price.

Yeah, sure there is, but then if you would kindly admit that you apply another formula (or more likely, just casually chuck on a load)that hikes the price by as much as the statistics indicate you will commonly get away with. This also allows you "reduce" the price when the customer kicks off, making the sale and making the customer think they have got a bargain.

Then this auto renewal shite, where they are guaranteed to empty your account right at the most inconvenient time, when you have also long forgotten that they will do so, but apparently given them permission.


Complete con from start to finish. They all might as well be politicians.
____________________
So in other words, he stopped you for being flagrantly in posession of a motorcycle in direct contravention of the Hippies, Darkies and People Whose Face I Don't Like The Look of (Police Powers) Act. 1976

[Hetzer]

It's criminal fraud, but clearly enjoys some kind of legal loophole. Due to the govt 'looking out for our interests'. Filth, the lot of them.

But in this case instead of copping the original premium plus the £60+ gouge they lost the lot. Have it scumbags.
____________________
"There's the horizon! Ride hard, ride fast and cut down all who stand in your way!"

[Phoenix]

I've never had this auto renewal problem because it only affects you if you pay by direct debit or some other kind of installment.

I renewed my bike insurance today, Bennetts were the cheapest (for the first time in my life). I noticed that they actually charge you less if you pay by monthly direct debit, this is the opposite strategy to most insurance companies. The only reason I could think for it is that because it enables them to auto-renew they are trying to entice you to do it instead of a one off payment and hope they catch you out being lazy at renewal. I paid the £5 extra to pay in one go so that there's no risk of auto-renewal.

[Ingah]

[Hetzer]

[GhostRider]

[Minty]

[Jamie.]

I was told by my insurance company I had to cancel on the last day of the policy, which happened to be Christmas day, luckily enough the renewal was the cheapest by far.

[Ingah]

[Jamie.]

[Ingah]

[Phoenix]

[Wafer_Thin_Ham]

Meh, every insurer I've been with has tried to auto renew and I always pay lump sums. Just ring them up and tell them you don't want to auto renew..job done.
____________________
My Flickr

[Minty]

[95Theses]

I've had the same nonsense with Direct Line on my car insurance.

I told them I didn't want to renew because I could get it cheaper elsewhere. They sent me new policy details anyway. I wasn't bothered because I had been sent a new debit card as the old one had expired so they had no hope of actually charging me for something i had told them i didn't want to buy from them.

2 months in they start sending me 'Legal letters' saying I am due them the money for my new policy with them.

They only fucked off when I scanned and emailed the new cover note from the new policy showing I had insured it with someone else on the day the old policy ran out. If I had it off the road and didn't need insurance I suspect they might have tried to take me to court.

Cunts.

[Billing]

Having some problems atm with trying to renew my VFR, last year I paid £600 for my CBR400 TPO, which was fine, but yesterday I got a phonecall from my insurance, asking if I'd like to renew, they quoted me £1080!!!!! I'm a year older, and have another years NCB, so WTF?!

Went online while I was on the phone again today, and made 100% sure I had entered all of my details correctly, actually relaying them as I went along to the guy on the phone, making sure he agreed, got a quote with a different company for £388 TPF&T, and he's there telling me he doesn't see how that's possible, because their price is so much higher. I checked again, it took me nearly half an hour going through every page, quadruple checking the details were right, and they are. With the above quote I got the option to adjust the quote, so stuck a £250 excess on (£352) and bumped the cover up to FC, came back as £582. So when he rings back I'll just let him know thats what's happened and I'll be going with the other company.

Also, I reckon they must get a quid, or a choccy biccy every time they say 'biggest high street broker' must have said it no less than 10 times in a 30 minute phone call
____________________
'84 TS50X, '91 TZR125, '89 CBR400RR, '91 VFR400R NC30, '98 R1
"Hey copernicus! Why don't you navigate yourself to the back of the line with your feet and stand there with your shit."
BCF Eastern members map here ---> g.co/maps/2tm8b PM me to be added to it!

[Hetzer]

The lot of them are lying scum mate. Decent people just assume that no professional over a phone could or would blatantly lie, and that's how they get away with so much of their fraud. They are, in absolute terms, criminals.
____________________
"There's the horizon! Ride hard, ride fast and cut down all who stand in your way!"