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Sold a bike, 2 days later buyer not happy..... advice

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GhostRider
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PostPosted: 11:25 - 09 Sep 2011    Post subject: Sold a bike, 2 days later buyer not happy..... advice Reply with quote

So I sold my Hornet the other day. Like a twat through eBay, I'd put it up through "buy-it-now or best offer" basis. I should have gone with classified I know but it's too late now.

Anyway, guy messages me, we haggle, agree on a price, he pays deposit into my account, then comes to collect the bike on Tuesday. Gives it a good looking over, tested gears, suspension etc says yeah ok, hands over the cash, fills out the paperwork, and rides it off into the sunset.

Then this morning I get this message:

Quote:
Hi sorry to have to email you , but too be honest , im unhappy with a few things on the bike , we have only had the bike two days and the clutch has gone so ive had too buy a new one , the clutch cable is at its limit so thats had to be replaced , and ive got the bike stripped down and every panel on the bike is cracked , this is now being repaiered aswell , too be honest all this wasent listed , and im now picking up the bill


This is complete and utter horseshit for a start, I've never had any issues with the clutch, and as for panels being cracked - a serious WTF moment. So it'd be a real funny coincidence if these problems all happened once it was sold, I message them back pretty much saying as such and said if the clutch has gone it's because of the way it's been ridden. The thing about the panels being cracked makes me think they might have binned it.

I get this back

Quote:
My partner has been riding bikes for 20 years , and before this owned an R1 and dzr 400, so hes aware of how to ride , the bike is now off the road , while i wait for the clutch to be fitted , this isint what i expected when i brought the bike , oh and the stand has had to be repaired , i take owening a bike very seriouly and the condition aswell , im sorry but have no option but to open an not as discribed case as ive owned the bike two days and its in the garage being repaired


So now they are adding in other problems i.e the stand. Now I'm seriously thinking what the absolute fuck? What the hell have they done to the stand, there was absolutely nothing wrong with it? I message back saying I suggest you change mechanic as they are taking you for a wally. I also asked what they propose as a solution to the issue, just to see where they are trying to go with this.

If they open up a dispute, then from what I can gather eBay will 99% rule in their favour irrespective of the facts. Despite the £200 deposit, the rest was paid in cash, but since my ebay is linked with my paypal account, I'm thinking this could mean that paypal ends up refunding them the full amount, leaving me a good £1000 down and bikeless.

Never been in the situation before, I'm kicking myself for not putting it as classified, but other than that what are my options? Advise anybody?

GhostRider
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Polarbear
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PostPosted: 11:29 - 09 Sep 2011    Post subject: Reply with quote

I don't think Paypal can take any money that wasn't paid through paypal, but you can always stop the paypal direct debit and close your account if you want to play safe.

Anyway, he came, inspected and paid for the bike, his problem now.
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Kris
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PostPosted: 11:34 - 09 Sep 2011    Post subject: Reply with quote

You're a mug for even replying to the twat.

I had this once when I sold the 9R. Guy phones me up hours later and claims he's not a happy bunny as the chain snapped on the way home. My response? "Sold as seen chum".

Fucking cocksucker. Buyer beware - he checked the condition before handing over the moolah. Too late to start checking it now mmkay! Nob.
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The Artist
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PostPosted: 11:34 - 09 Sep 2011    Post subject: Reply with quote

Paypal will only take the money paid through them if they feel it is necessary.
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mad4it028
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PostPosted: 11:38 - 09 Sep 2011    Post subject: Reply with quote

i say you have a chancer on your hands you gave him every chance to inspect the bike before he took it , your not a dealer so have to offer no garentee or refund sold as seen
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robbieguy2003
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PostPosted: 11:42 - 09 Sep 2011    Post subject: Reply with quote

If being cautious, transfer any money from paypal to your bank account now, then remove the direct debit through online banking.

I hate cretins like this and wish you the best of luck, have you got any recent pictures of your bike? perhaps the ones that you put on ebay? are they a decent resolution? if his pictures look wildly different to the ones you took to sell it then chances are he's broke it.

As above though, it's sold as seen. Him saying a clutch is faulty that's got you around for years is horseshit, it wouldn't suddenly go on him and for cracked panels/sidestand issues etc, just screams of blagger.

I can't see why you'd buy a fully functional bike and immediately proceed to strip it to pieces with no mechanical knowhow. You'd at least ride the thing for a bit, find out it's problems and form a plan of what does/doesn't need doing. The guy sounds like a knob so hopefully you'll do ok.

If you have his postal address and have the use of a cat ordog you know what to do Thumbs Up
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Nick 50
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PostPosted: 11:42 - 09 Sep 2011    Post subject: Reply with quote

If the partner has been riding for 20 years, why on earth was he not there at the viewing?

My suggestion, you may think a tad extreme, get a solicitor involved now. Get one to draft a letter and get it sent to them and make it abundantly clear that you will happily see them in court if they want to go down that route.

I would also make e-bay aware and get the solicitor to send them a copy of the said letter.

Or, just go down to their address without announcing and knock on the door and say right, I want to see this "damage" and the receipts for clutch etc.
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pinkyfloyd
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PostPosted: 11:43 - 09 Sep 2011    Post subject: Reply with quote

I'd tell him to piss off. Sold as seen. I'm sure you have the pics of the bike on listing and no doubt they will look different than the pics he can supply.

Your thinking that he's binned it was the same thing I thought. Clutch is gone. Clutch cable is gone and now the side stand. Thats all on the same side of the bike last I checked and all could go tits up in the event of a drop.

If Ebay and paypal find in his favour then they will only refund the money he has paid into paypal. The rest will have to be sorted afterwards.
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The Artist
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PostPosted: 11:44 - 09 Sep 2011    Post subject: Reply with quote

robbieguy2003 wrote:
If being cautious, transfer any money from paypal to your bank account now, then remove the direct debit through online banking.


I am pretty sure that won't work. All that will happen is your paypal account will go negative and they will get debt collectors on your ass within days if you don't pay it off straight away.
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GhostRider
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PostPosted: 11:44 - 09 Sep 2011    Post subject: Reply with quote

Lol christ it gets better:

Quote:
As for the stand when we were taking the bike apart we noticed that the bike was leaning over quite abit , when we looked at it , the bottom part of the stand fell off , so now its been repaired and has been painted , and back on the bike , wasent happy when the bike was brought back and the bike was stripped to sort out the issues that the bike had already got that we knew about , the panels were took off and the cracks in most of the panels was unbeliveable to what you had listed no wonder you dropped the price so quick , and the bike is at a garage called QB BIKES , to be checked over and they are willing to say on paper that the clutch was shot before we brought it , i want the price of the clutch back , as for the panels they are taking pictures to send to you , the problems this bike has got can be sorted , and put right but i shouldnt have to be doing this as ive only owned the bike 2 days its now up to you


So apparently sidestands can disintegrate by the mere act of observation.

Whats the prescription then? Ignore them from here on? Send a quick response saying sorry mate, sold as seen etc?

Thing is this guys only about 8-9 miles away, so I'm anticipating comebacks and possible bloodshed, cunts seen my garage as well so I'm going to be paranoid about my other bikes safety. FFS, this was half the reason I wanted to P/X with a dealer to avoid all this sort of shit, fucking arseholes.

GhostRider
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I have all the characteristics of a human being: blood, flesh, skin, hair; but not a single, clear, identifiable emotion, except for greed and disgust. Something horrible is happening inside of me and I don't know why. My nightly bloodlust has overflown into my days. I feel lethal, on the verge of frenzy. I think my mask of sanity is about to slip.


Last edited by GhostRider on 11:46 - 09 Sep 2011; edited 1 time in total
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The Artist
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PostPosted: 11:46 - 09 Sep 2011    Post subject: Reply with quote

Did you say sold as seen in the ebay listing?
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tatters
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PostPosted: 11:47 - 09 Sep 2011    Post subject: Reply with quote

Kris wrote:
You're a mug for even replying to the twat.



Agree,

See all the bikes l,ve owned in my sig, well l would say at lest 3-4 of them have been sold to cu*ts who have tryed it on after the bike was sold on eBay, just dont reply or have any contact with them they will soon give up.

Sold as seen even without a receipt, nothing they or eBay can do about it.
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Last edited by tatters on 11:49 - 09 Sep 2011; edited 1 time in total
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Jebus
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PostPosted: 11:48 - 09 Sep 2011    Post subject: Reply with quote

the guy is an idiot, trying to scam money out of you, private is sold as seen you haven't sold him a bike you know that has a load of problems he has droped it or crashed it and sound the time of git without insurance and wants you to pay for him being an idiot
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GhostRider
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PostPosted: 11:49 - 09 Sep 2011    Post subject: Reply with quote

The Artist wrote:
Did you say sold as seen in the ebay listing?


I did not, but the advert did state returns not accepted, nor did I imply there was any form of warranty.

GhostRider
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I have all the characteristics of a human being: blood, flesh, skin, hair; but not a single, clear, identifiable emotion, except for greed and disgust. Something horrible is happening inside of me and I don't know why. My nightly bloodlust has overflown into my days. I feel lethal, on the verge of frenzy. I think my mask of sanity is about to slip.
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Daimo
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PostPosted: 11:51 - 09 Sep 2011    Post subject: Reply with quote

Email him this link.

Yes ebayer, its a sold as seen item. You put a deposit, collected, happy, paid the rest... Deal was done..

"ALWAYS write a receipt saying sold as seen, and any known faults that the buyer is aware of to protect you"

I've never heard of a stand falling apart like that, it doesn't happen.

What an absolute bell end the ebay buyer is.

But this is why I would also never purchase a vehicle from ebay.
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The Artist
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PostPosted: 11:52 - 09 Sep 2011    Post subject: Reply with quote

GhostRider wrote:
The Artist wrote:
Did you say sold as seen in the ebay listing?


I did not, but the advert did state returns not accepted, nor did I imply there was any form of warranty.

GhostRider


Well just reply saying that he checked it over, handed over the cash and the deal was done. If he was so experienced at buying bikes then he would have seen any issues before he paid for the bike. Tell him your not a dealer and are not obliged to offer a warranty service.
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pinkyfloyd
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PostPosted: 11:54 - 09 Sep 2011    Post subject: Reply with quote

How can a garage prove that the clutch was gone before they bought the bike? Surely I could buy a bike from anyone and ride the clutch like mad all the way home thus putting strain on both the clutch cable and the clutch plates.

There is no way that a fix of the stand would work. If the stand had broken then a new stand would need to be ordered. Chances are he's trying to blag it for money back from you. Afterall you would have noticed the stand yourself, having lived with the bike.

I'd tell him the bike was sold as seen. Any issues he can take you to court for and the chances are they will laugh at him.
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tatters
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PostPosted: 11:58 - 09 Sep 2011    Post subject: Reply with quote

The Artist wrote:
Well just reply saying that he checked it over, handed over the cash and the deal was done. If he was so experienced at buying bikes then he would have seen any issues before he paid for the bike. Tell him your not a dealer and are not obliged to offer a warranty service.



Do not contact him again! your only going to make things worst and it will encourge him to try harder, Cut all contact
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GhostRider
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PostPosted: 12:04 - 09 Sep 2011    Post subject: Reply with quote

tatters wrote:
The Artist wrote:
Well just reply saying that he checked it over, handed over the cash and the deal was done. If he was so experienced at buying bikes then he would have seen any issues before he paid for the bike. Tell him your not a dealer and are not obliged to offer a warranty service.



Do not contact him again! your only going to make things worst and it will encourge him to try harder, Cut all contact


This is what I'm thinking, I'll just ignore everything from here on and keep a few weapons strategically placed around the house and garage for the next few weeks. Next time I'll just take the damn thing to a dealer and accept whatever they offer, getting paid peanuts is still better than having to deal with this sort of shite.

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I have all the characteristics of a human being: blood, flesh, skin, hair; but not a single, clear, identifiable emotion, except for greed and disgust. Something horrible is happening inside of me and I don't know why. My nightly bloodlust has overflown into my days. I feel lethal, on the verge of frenzy. I think my mask of sanity is about to slip.
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jimspeed
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PostPosted: 12:09 - 09 Sep 2011    Post subject: Reply with quote

chancer I recon, did they actually click buy it now on ebay or just come round and see it?
if they didn't buy it now thru ebay then it has nothing to do with ebay anyway.
I recon somebody either has some broken panels already and wants new ones for nothing or they think they can get an easy couple of quid back.
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tatters
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PostPosted: 12:11 - 09 Sep 2011    Post subject: Reply with quote

There a chancer trying it on theres no way in hell they will turn up in person, the worst l had was a few snotty letters in the post threating legal action with the whole "your have 14 days before court action etc" they were a complete bluff complete with pages printed and highlighted off the citizen advice bureau funny to read though.
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hazza
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PostPosted: 12:13 - 09 Sep 2011    Post subject: Reply with quote

This sort of thing really annoys me. If the guy wanted a warranty then he should have brought the bike from a dealer, with which you get dealer facilities. As it happens he paid less money for the bike with the understanding that if anything goes wrong the money he saved would pay for the repairs. End of.
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GhostRider
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PostPosted: 12:17 - 09 Sep 2011    Post subject: Reply with quote

jimspeed wrote:
chancer I recon, did they actually click buy it now on ebay or just come round and see it?
if they didn't buy it now thru ebay then it has nothing to do with ebay anyway.
I recon somebody either has some broken panels already and wants new ones for nothing or they think they can get an easy couple of quid back.


Clicked BIN on ebay, but aside from the 200 paid to paypal as deposit, the rest was paid in cash. I've also marked "Payment Received" on my seller page.

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I have all the characteristics of a human being: blood, flesh, skin, hair; but not a single, clear, identifiable emotion, except for greed and disgust. Something horrible is happening inside of me and I don't know why. My nightly bloodlust has overflown into my days. I feel lethal, on the verge of frenzy. I think my mask of sanity is about to slip.
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Mr Hammers
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PostPosted: 12:18 - 09 Sep 2011    Post subject: Reply with quote

You're right to ignore him, guy's clearly a twat.

If he does come looking for you, we could always organise a BCF rideout... around his garden. Wink
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