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NHS patient details on view in a car

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UnknownStuntm...
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PostPosted: 11:48 - 14 Nov 2012    Post subject: NHS patient details on view in a car Reply with quote

So.

If someone were to walk past a car parked in publicly accessible car park shared by NHS staff and other businesses and that someone were to casually glance inside to see some patient details including name, address, NHS number, referring consultant etc just strewn around the inside of the car, what would someone do?
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Chalky.
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PostPosted: 11:55 - 14 Nov 2012    Post subject: Re: NHS patient details on view in a car Reply with quote

UnknownStuntman wrote:
So.

If someone were to walk past a car parked in publicly accessible car park shared by NHS staff and other businesses and that someone were to casually glance inside to see some patient details including name, address, NHS number, referring consultant etc just strewn around the inside of the car, what would someone do?


Continue with their life I imagine.
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weasley
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PostPosted: 12:53 - 14 Nov 2012    Post subject: Reply with quote

That, or call the Daily Mail.
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Bendy
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PostPosted: 12:59 - 14 Nov 2012    Post subject: Reply with quote

Contemplate whether they do everything in their life and work perfectly?
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GF-91
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PostPosted: 13:49 - 14 Nov 2012    Post subject: Reply with quote

move onto the next car and see if it has a nice Sat nav to steal. Laughing

just kidding
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cornish
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PostPosted: 13:53 - 14 Nov 2012    Post subject: Reply with quote

That's pretty bad. I'd be fooking jumping if it was my address etc on view. I should imagine it's in breach of some regulation, maybe data protection?

Ideally, you'd report it to the hospital and they'd b0ll0ck the person responsible. . . . .in reality it's plainly run in a way where that kind of thing is acceptable and pointing it out will get you nowhere.

But if it was my identity details i'd want to know that anyone and everyone had access to them, so i'd have to do the same for someone else.
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Alpha-9
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PostPosted: 13:57 - 14 Nov 2012    Post subject: Reply with quote

It's a breach of data protection, it's very much against NHS policy.

I am constantly telling clinicians and GP staffs to be more careful, they tear up prescriptions and throw them in the recycling instead of confidential waste and all sorts otherwise Rolling Eyes

Managers take it seriously. You could easily report it.
Noone in particular may get bollocked as they wont be able to blame anyone, the most that will happen is probably a reminder to all staff to be more careful.
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Flatbadger
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PostPosted: 14:21 - 14 Nov 2012    Post subject: Reply with quote

Turn up at their referral appointment - sounds like fun.
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map
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PostPosted: 14:38 - 14 Nov 2012    Post subject: Re: NHS patient details on view in a car Reply with quote

UnknownStuntman wrote:
...what would someone do?

If someone had a camera (e.g. mobile phone ) take pics of car and documents for evidence perhaps?

Might not use it now but if some other stuff is mentioned worth producing? (depends on context of course).

As said, probably just a slapped wrist or e-mail reminder. I've heard a story of a ward where the only qualified nurse on duty went off-site shopping and no action taken (don't have any corroboration of this story).
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chris-red
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PostPosted: 16:04 - 14 Nov 2012    Post subject: Reply with quote

Take a picture and send it to the person whose records they were. make sure you grab the cars plate too.
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Last edited by chris-red on 17:02 - 14 Nov 2012; edited 1 time in total
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mgh0
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PostPosted: 16:59 - 14 Nov 2012    Post subject: Reply with quote

Let the trust information control manager know, they'll need to report the data security breach and prepare for a fisting
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Alpha-9
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PostPosted: 17:40 - 14 Nov 2012    Post subject: Reply with quote

unitynotsocrippledatmo wrote:
s
If it was a doctors i.d. with a foreign surname then theres a good chance the id is fraudelent anyway,so who cares?

What the fuck is that supposed to mean?

You have no idea what you're talking about, was that just a jibe at foreign doctors Laughing


There's a whole process to becoming registered in this country.
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U_W v2.0
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PostPosted: 18:13 - 14 Nov 2012    Post subject: Reply with quote

actually if it wasnt for the foreign doctors, nurses, GP's and dentists there would be an even bigger problem.

these people who come over to this country and get registered are doing this country a great service by filling in some of that massive whole which is a shortage of qualified medical professionals.

and i've heard that they are also some of the best in their fields.

if i was going in for major surgery i wouldnt give a rats arse where they came from as long as they can do the job and do it well.

when i was like 7 i had appendicitis, had an african surgeon do the operation. barely have a scare, barely had any post surgical pain.

the guy literally saved my life, cut me open, lifted my appendix out and then it exploded over the OR.

the house call doctor, some English Caucasian dude, kept saying "keep giving him cold baths, its just a fever"

yeah a fever in my lower abdomen causing excruciating pain? i dont fucking think so.

my point is, dont mock the foreign medical professionals. they are here more for our benefit that their own.

and frankly im happy knowing that these professions are staffed as much as possible, regardless of their background.
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Chalky.
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PostPosted: 18:16 - 14 Nov 2012    Post subject: Reply with quote

Usually_Wrong wrote:


the guy literally saved my life


"The guy" needs a bloody slap for that.
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swampy
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PostPosted: 18:26 - 14 Nov 2012    Post subject: Re: NHS patient details on view in a car Reply with quote

map wrote:
UnknownStuntman wrote:
...what would someone do?

If someone had a camera (e.g. mobile phone ) take pics of car and documents for evidence perhaps?

Might not use it now but if some other stuff is mentioned worth producing? (depends on context of course).

As said, probably just a slapped wrist or e-mail reminder. I've heard a story of a ward where the only qualified nurse on duty went off-site shopping and no action taken (don't have any corroboration of this story).


It would be more than a slapped wrist. Likely disciplinary I would say.

Information governance is taken proper seriously, almost certainly because of the huge costs of fines to the trust for fucking it up Thumbs Up

When I worked in the community I had to carry patients notes in my car, but I would have been rogered beyond belief if I had left them in the car, let alone on public view. All they would need to do was to phone the patient, ask who had been out to see them that day, and bobs your uncle.

In my case they could have looked the patient up on the computer system we use, and see who had an appointment to see them that day and take it from there.
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Islander
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PostPosted: 22:35 - 14 Nov 2012    Post subject: Reply with quote

That's a serious Data Protection breach. I'd take a note of the car registration number and probably something visible that proves the breach. Then I'd report it to both the local health authority and the ICO. I deal with this crap every day and there's no excuse. The person responsible needs a rocket up the arse as does the health authority.
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carvell
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PostPosted: 23:33 - 14 Nov 2012    Post subject: Reply with quote

Islander wrote:
That's a serious Data Protection breach. I'd take a note of the car registration number and probably something visible that proves the breach. Then I'd report it to both the local health authority and the ICO. I deal with this crap every day and there's no excuse. The person responsible needs a rocket up the arse as does the health authority.

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Pete.
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PostPosted: 00:00 - 15 Nov 2012    Post subject: Reply with quote

I worked on the demolition of a large hospital, and in one area there were emptied-out filing cabinets of patient records strewn about the floor. This was in the days before computer records and data protection act. Complete records including names, addresses, photos, scans and x-rays of breast scanned patients just abandoned in the x-ray area when they cleared out the hospital and I guess one of the demo goons had thought it fun to spill them out to look at the photos of tits.

Completely disgusting way to treat the most personal of people's information and even more important nowadays to keep it secure.
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Islander
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PostPosted: 00:33 - 15 Nov 2012    Post subject: Reply with quote

carvell wrote:
Islander wrote:
That's a serious Data Protection breach. I'd take a note of the car registration number and probably something visible that proves the breach. Then I'd report it to both the local health authority and the ICO. I deal with this crap every day and there's no excuse. The person responsible needs a rocket up the arse as does the health authority.

Do you need a hand down from your horse?


Nope, no high horse here thanks. Wink

I take information governance and security very seriously - I do this stuff for a living. For an health professional to act in such a cavalier way with somebody's private and personal information is unforgivable. The NHS have very strict protocols and train their staff very carefully in following these It's ingrained in everything they do which is exactly as it should be.

The DPA defines two types of personal information that have to be handled according to the 8 principles defined by the act. Personal information and personal sensitive information. The last one is subject to the most rigorous controls and health records fall under this category. The ICO has the power to impose very large (6 figure) fines against both the organisation and the individual. Why should the NHS trust be subject to this because one employee can't be arsed to do things properly?

You wouldn't be impressed if it were your nearest and dearest's personal records on view for the wider public to see. The person that did this needs disciplinary action taken against them.

tl;dr It's a very serious breach. It shouldn't be passed by with a 'naughty boy/girl please don't do it again'.
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GF-91
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PostPosted: 01:37 - 15 Nov 2012    Post subject: Reply with quote

Quote:
The NHS have very strict protocols and train their staff very carefully


Obviously not carefully enough Laughing
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Islander
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PostPosted: 09:19 - 15 Nov 2012    Post subject: Reply with quote

GF-91 wrote:
Quote:
The NHS have very strict protocols and train their staff very carefully


Obviously not carefully enough Laughing


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Alpha-9
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PostPosted: 10:46 - 15 Nov 2012    Post subject: Reply with quote

The NHS do but it's the private clinicians that don't give any shits, like GP practices

From what i've seen anyway, the GP surgery is known for being shit, they were in the paper about 4 times
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Islander
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PostPosted: 11:05 - 15 Nov 2012    Post subject: Reply with quote

Alpha-9 wrote:
The NHS do but it's the private clinicians that don't give any shits, like GP practices

From what i've seen anyway, the GP surgery is known for being shit, they were in the paper about 4 times


My OH works for our local GPs and they're red hot on governance. I suppose it's the usual story - some good, some bad. There's no excuse though - it's drilled into them throughout their training.
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