Warranty service question..

theogster · Two Stroke Sniffer Joined: 19 Jun 2013 Karma :

Hi guys, hope you can help.

My lexmoto Arizona is coming up on it's 4 month service, had my first service with the dealer I bought it from, but they are quite expensive, & basically i'm poor lol. so my question is, am i tied to the dealer if i want to maintain my warranty, & if not, what are the requirements if i go somewhere else, ie, dealer stamp, VAT registered, or can i use a friend who is good with bikes & generally does his own servicing (i'm assuming the latter is a no no )

The dealer service was £125, which seems a bit steep ?

thanks in advance.
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CaNsA · Super Spammer Joined: 02 Jan 2008 Karma :

Depends on the T&Cs of the warranty.

Walloper · Super Spammer Joined: 24 Feb 2005 Karma :

European law/rules were established where it is accepted that a garage can service the vehicle so long as OEM recommended parts are used and procedure is followed it will not invalidate OEM warranty.
The problem is:
If it fails later and it can be shown the servicing was not done properly then you may have a big hassle later.
Motor Dealers are historically notoriously difficult to pin to the wall. If you fancy your chances then go for it.

£125 is not expensive. It may seem more than Kwik-Fit but not so bad.
Dealer service rates are probably £50/hour two hour service time would be £100 plus £30 for oil plus £10 for oil filter. And then there is disposal of waste.
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theogster · Two Stroke Sniffer Joined: 19 Jun 2013 Karma :

cheers, it looks like i'm stuck with the dealer, if i even bother trying to keep the warranty ? looking at the exclusions, it looks like i'm only covered if the engine explodes lol Sad

https://img.photobucket.com/albums/v163/theogster/20130908_190505.jpg[/img]
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Blau Zedong · Banned Joined: 26 Jun 2006 Karma :

Walloper · Super Spammer Joined: 24 Feb 2005 Karma :

theogster · Two Stroke Sniffer Joined: 19 Jun 2013 Karma :

yup, maybe it's just because it's a Chinese bike, i'd be interested in seeing the exclusions on a honda/suzuki,

That said, i am perfectly happy with the bike so far, & have had no issues with it (Yet) & a friend has the same bike & has put nearly 20k on it without any issues,

Tho, i will say this, i paid £1200 for mine, because i figured local dealer for peace of mind, (first bike jitters etc) & i could have gotten it for £899 inc delivery & vat if i'd wanted it delivered in a crate.

i think if i had to do it again, i would have gone for the crate..

£300 cheaper, + 3 dealer services totalling £375 = £675 saved Sad

when i could get the service done by my friend for the price of parts & a pint lol...
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theogster · Two Stroke Sniffer Joined: 19 Jun 2013 Karma :

Walloper · Super Spammer Joined: 24 Feb 2005 Karma :

theogster · Two Stroke Sniffer Joined: 19 Jun 2013 Karma :

tell me about it lol, my last appointment tomorrow, £350 in total ouch...
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Bubblin77 · Nitrous Nuisance Joined: 29 Apr 2013 Karma :

Block exemption only relates to cars and not bikes, therefore to maintain the full manufacturers warranty service schedules and servicing must be done by an approved dealer from the manufacturers list.

So with any bike your stuck to main dealers unless you don't care about the full warranty, you could technically claim for a failed part under the warranty if you can prove its not a service part (if you haven't had a dealer service)

Shame, but that's the way it is, cars can be serviced by any competent apanner, as long as they use official parts.
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Rogerborg · nimbA Joined: 26 Oct 2010 Karma :

Shaft · World Chat Champion Joined: 27 Dec 2010 Karma :

That must be the worst warranty I've ever seen Laughing

I'm particularly enjoying "Any parts/components that are by common sense or trade practice excluded from warranty", which could be construed to mean virtually anything.
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theogster · Two Stroke Sniffer Joined: 19 Jun 2013 Karma :

Back to the OP though, eff that, it's a Lexmoto,

i did quite a bit of research before i got it, having seen some chinese horror stories, & it came down to the arizona (actually made by zongshen) & the huoniao hn125 (Korean cg125 copy) aka lexmoto vixen, these where the only 2 i even considered, every other lexmoto (especially the ones they actually seem to make themselves) have some real horror stories..

it came down to the fact that i have a friend who had the arizona untill he got his full licence & clocked 20k + on it without any issues beyond reasonable wear & tear.

tho, if i had it to do again, i would not have gone via the registered dealer route, i would have just got it delivered to my door in a crate & saved £600+ at that, i could replace the whole engine if required & still be quids in :/
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sickpup · Old Timer Joined: 21 Apr 2004 Karma :

Rogerborg · nimbA Joined: 26 Oct 2010 Karma :

LockyUK · Brolly Dolly Joined: 22 Dec 2011 Karma :

this is very expensive, an independant has done a few services on my cbf 125 for only 70 pound... when i had headstock bearings replaced (pothole killed them) by honda (rochdale) they said they will price match, so 70 quid for a service from honda, not bad at all so by comparison 125 is ridiculous! i know this is slightly off topic mind...

P. · Red Rocket Joined: 14 Feb 2008 Karma :

Change oil, £10. Sorted. Fuck the dealer, its a chinese bike and worth less than a full service anyway Thumbs Up