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Ripped off - Suggestions?

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Spike_R
Nova Slayer



Joined: 30 Nov 2004
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PostPosted: 23:16 - 20 Dec 2004    Post subject: Ripped off - Suggestions? Reply with quote

https://img93.exs.cx/img93/337/clocks5eb.jpg

Well i payed for these fair and square and they never arrived, the seller has not been on msn sinse the sale but has been online the forums and claimed to have posted them. Mods wont do anything so what do you suggest....
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Mr.Everready
World Chat Champion



Joined: 28 Mar 2003
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PostPosted: 23:27 - 20 Dec 2004    Post subject: Reply with quote

Was it on here ?
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 23:32 - 20 Dec 2004    Post subject: Reply with quote

How were they agreed that they would be posted?

Where is it on here and link to thread?

Have you got a phone number or just e-mail address?

Mods won't do anything, what do you expect them to do?

More general details would be a good start as that is just a screenshot of some random Paypal transaction.
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Spike_R
Nova Slayer



Joined: 30 Nov 2004
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PostPosted: 23:45 - 20 Dec 2004    Post subject: Reply with quote

www.derbi-club.com forums and i sorted out with him on there contacted him over msn to sort out price / payment, i payed him and then he said he would post them first class.

No goods have come and he has only been on the forum twice, and never on msn, no replies to PM's or E-mails, mods ignore the fact theres a theiving bugga on the forums,

I have no need for the clocks, i mean what do you expect me to wait a month? nope i bought something elsewhere (understandable rite??) so just want a simple refund thats all

for all i know the clocks are in the post and are just lost, but he claims he has posted them ages ago, i dont understand where i stand in terms of using the law against him, who cares if its £15 its the principle and the fact he shouldnt be able to get away with it...

That could get my bike like 300miles lol!!
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 23:54 - 20 Dec 2004    Post subject: Reply with quote

You can file a buyer claim on Paypal and you'll then if it goes through get your £15 refunded.

I'd also post up something on the forum saying exactly what has happened so that other people don't get conned by him.

In regards to the law I'd suggest having read of the Trading Standards website and possibly calling them, depends on what was said in the posts about it and still going to be a shit load of hassle so unless you've got lots of spare time it'd be easier just to forget it.
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tatters
Exxon Valdez



Joined: 04 Jan 2004
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PostPosted: 00:06 - 21 Dec 2004    Post subject: Reply with quote

just to note, paypal can,t do anythink after 30 days a lot of scamers use this saying postage can take upto 30 days etc or delaying post
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spacecowboy
Derestricted Danger



Joined: 21 Jul 2004
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PostPosted: 00:57 - 21 Dec 2004    Post subject: Auction rip-offs Reply with quote

Just to let you know I was ripped off by some c*nt called Steve, userid was ENTILZAR. He was also a member of the Kwaks owners club. There was nothing I could do to get any money.
That is the problem with ebay etc., when it all goes wrong you are pretty well screwed.
My only hope is that I might meet up with him one day on a rally or something. We'll have a little chat about it then.
If you used PayPal you might be able to chase it through your credit card company.
I am sure that I heard that there were some guys got together in the States and were going to sue E-Bay. Top blokes eh!!
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'Death is just natures way of telling you to slow down - Grouch Marx'
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 01:07 - 21 Dec 2004    Post subject: Reply with quote

Your contract is with the seller and not with eBay, it is no more eBays fault if you get scammed on eBay than it is a free ads papers fault if you get scammed from someone in their paper.

You can take it up with the Trading Standards people
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Fortuna
World Chat Champion



Joined: 29 Oct 2004
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PostPosted: 01:17 - 21 Dec 2004    Post subject: Reply with quote

If you payed by credit card refer it to them. They have to deal with fraud on your behalf and refund you. Thumbs Up
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Steve H
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Joined: 18 Oct 2003
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PostPosted: 11:03 - 21 Dec 2004    Post subject: Reply with quote

Trading Standards will advise you on your rights but won't take out any action in civil cases such as these.

If you have his address the best option would be to write a letter to him via registered post (to ensure its' delivery) giving him a specific time limit (7 days for example) to either send the goods to you or alternatively your money back. Should no response be forthcoming then your next course of action is a claim via the small claims court - no solicitor is required so you avoid any hefty legal costs although a small amount is payable to the court prior to your claim (this can be reclaimed should you win your case).

Personally I would go along the lines of...

Further to the non delivery of goods that were paid for on (date) via paypal (reference #).

I am now making time the essence of my claim and would be grateful for a response within 7 days from the date of this letter. If no reply is forthcoming then I will have no option but to make a claim via the Small Claims section of my local County Court.

As you probably realise the evidence is pretty damning with regard to my right to a refund or the supply of the goods in question so I would expect a response from you shortly.


In my experience nine times out of ten a letter along these lines threatening some form of legal action does the trick.

Good Luck.

SteveH
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Spike_R
Nova Slayer



Joined: 30 Nov 2004
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PostPosted: 19:29 - 21 Dec 2004    Post subject: Reply with quote

he turned up on the forums and claimed i had given him the wrong address and they were returned to him, but this is the address that paypal automaticly issues when i buy something, and never had a problem over probably atleast 20 purhases.

He said i can have my stinking money back, but i bet he is just lying...

Ahhh well....
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