Demon Tweeks. Utter shite.

MeatHelmet · Scooby Slapper Joined: 09 Sep 2012 Karma :

Ordered a chain and sprockets on Tuesday for next day delivery. Looks like I'm not gonna get them until next Tuesday.

Bike is sat in a mates garage with it's chain cut off, it's sprockets off, and the rear wheel off!

How can a company advertise next day delivery on orders before 3pm on items in stock, then just completely fail to deliver on that promise!

Apparently they have 2 warehouses, my parcel is in their secondary warehouse awaiting pick up to be dropped at the primary warehouse before being sent out for delivery!

Utterly useless, I'm absolutely fuming!
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Bike - 2003 Kawasaki ZX6R 636 Ninja (A1P)

Minty · World Chat Champion Joined: 23 Dec 2005 Karma :

I assume the charge for next day delivery has been refunded?
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My fingers smell of your mum.

MeatHelmet · Scooby Slapper Joined: 09 Sep 2012 Karma :

The charge for the entire delivery has been refunded, I already combined yesterday when it hadn't arrived, they then told me it would be here today!
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Bike - 2003 Kawasaki ZX6R 636 Ninja (A1P)

Ste · Not Work Safe Joined: 01 Sep 2002 Karma :

Order from somewhere else and you'll have it on Monday.

www.bandcexpress.co.uk is where I'd go.

wots · World Chat Champion Joined: 30 Aug 2012 Karma :

Wemoto, 9/10 next day delivery. Only one time did they not and that was the day after, I think it was near Christmas though.
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Currently: Yamaha DT 125 LC2,Repsol Fireblade, and Bumblebee MSX 125

lihp · World Chat Champion Joined: 22 Sep 2010 Karma :

Why remove everything without having the spares first? It's a 1 hour job, it's hardly like starting an engine rebuild that can take many hours before ordering parts.
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covent.gardens: lihp is my most favourite member ever

Ste · Not Work Safe Joined: 01 Sep 2002 Karma :

That makes sense, I'd at least wait until getting the dispatch notification e-mail.

MeatHelmet · Scooby Slapper Joined: 09 Sep 2012 Karma :

Had the day off, away at weekend, it was promised today, so figured I would strip the bike down this morning, then fit the new parts this afternoon.

In hindsight, yes it seems like a daft idea, but yeh!
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Bike - 2003 Kawasaki ZX6R 636 Ninja (A1P)

Rogerborg · nimbA Joined: 26 Oct 2010 Karma :

Pretty poor if they don't hold plenty of stock of a common consumable part for a popular bike. Tut Tut

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Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

CaNsA · Super Spammer Joined: 02 Jan 2008 Karma :

Cradley Kawasaki is where i get most of my stuff for the zxr.
NDD means NDD Very Happy

bladerunner · World Chat Champion Joined: 09 Sep 2006 Karma :

Talking of demon tweeks.......a mate of mine went there for some new tyres...a 100 mile round trip! Did a nice phat burnout to finish of his old set until the canvas was showing and about an inch wide.....walked into the store to get his new set.......at which point he found he'd left his wallet at home........how much of a k@#b did he feel when he had to call the recovery truck to bring them back home!
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Current bikes...cbr929, KDX200's, Rd125lc mk2, RGV250's

-Matt- · World Chat Champion Joined: 28 Apr 2013 Karma :

Just to balance things - I ordered a DID kit from them last week and it did come on time hopefully I didn't take the last one Shifty

Still though thats pretty poor service, refund or not they should keep track of their stock.

Rigga · World Chat Champion Joined: 29 Nov 2012 Karma :

-Matt- · World Chat Champion Joined: 28 Apr 2013 Karma :

Went with a generic ebay set in the end. Going to be buying a grinder in the week to remove the old one so i figured it should hopefully be upto riveting it even if it might be a cheaper n weaker tool Whistle

hopefully doesn't disintergrate after one rivet Embarassed

anthony_r6 · World Chat Champion Joined: 31 Mar 2011 Karma :

I use Wemoto on a regular basis, but the majority of their stuff doesn't arrive next day for me. Usually 2-3 days after ordering. I don't mind too much 'cause I can only work on it at the weekends.

Basically if you want it there and then with no risk of delays, go pick it up from a local shop and pay a little extra for the service.
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Ted : "Maybe he's agoraphobic."
Dougal : "Jack scared of fighting? I don't think so, Ted."

Atomic Punk · Scooby Slapper Joined: 27 Oct 2011 Karma :

Went to Demon Tweeks on the weekend, bought a 14T front sprocket for my bike, going down 1 tooth from the standard.

Took it to my local mechanic in London and £60 later I find they have given me the wrong sprocket, won't even fit my bike.
I am awaiting a reply from them.
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I may have lost my way but I'm way ahead of schedule.

matto · Crazy Courier Joined: 18 Apr 2012 Karma :

I think something has changed a Demon Tweeks. I've used them for years for stuff and had no problems at all. However recently I tried to buy some ACF-50 from their eBay store (as it was cheaper then through their website) but it never arrived, despite them telling me they had dispatched it twice. I eventually got a refund and went elsewhere but it's made me wary of using them for anything I need in a hurry.