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Triumph Tiger Recall....

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Entertwainer
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PostPosted: 12:03 - 02 Feb 2015    Post subject: Triumph Tiger Recall.... Reply with quote

thought it may be prudent to share this info incase anyoneon here owns one.
Product recall for the following:

Category: Motor vehicles

Product: Motorcycle

Brand: Triumph

Name: Tiger Explorer

Type/number of model: Tiger Explorer and Tiger Explorer XC

Batch number/Barcode: Build dates are 01/11/11 – 01/06/14

OECD Portal Category: 77000000 - Automotive

Description: Motorcycle.

Country of origin: United Kingdom

No pictures are available

Injuries

The side stand pivot bolt may fracture under abusive loads.

Voluntary measures:

Recall of the product from end users

i imagine owners should have been contacted. but if you havent, you may want to get in touch.
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chris-red
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PostPosted: 12:18 - 02 Feb 2015    Post subject: Reply with quote

Seems pretty stupid, you would have thought in this day an age a manufacturer would have learnt what strength bolt to use for a side stand .
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ScaredyCat
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PostPosted: 12:19 - 02 Feb 2015    Post subject: Reply with quote

"abusive loads"? - Those "abusive loads" are your customers...


Very Happy
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Rogerborg
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PostPosted: 13:31 - 02 Feb 2015    Post subject: Reply with quote

Just trying to keep up with BMW. Whistle
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Polarbear
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PostPosted: 13:37 - 02 Feb 2015    Post subject: Reply with quote

Too many fat riders Very Happy

If mine didn't break under my 'abusive load' I think they are pretty safe!
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Mudshark
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PostPosted: 14:24 - 02 Feb 2015    Post subject: Reply with quote

Rogerborg wrote:
Just trying to keep up with BMW. Whistle


they don't allow it


"The side stand is designed
to support only the weight
of the motorcycle.
Do not lean or sit on the
motorcycle with the side stand
extended."
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iginge
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PostPosted: 15:27 - 02 Feb 2015    Post subject: Reply with quote

Mudshark wrote:
"The side stand is designed
to support only the weight
of the motorcycle.
Do not lean or sit on the
motorcycle with the side stand
extended."


Yes you may buy our very expensive motorbikes but please read the small prints as it's advised you shouldn't weigh more than a feather and shouldn't actually ride the bike rather lock it away in a garage and clean it Laughing

I've heard that triumph like taking messing their customers around but this is the best I've read yet, it's honestly what I'd expect from a chinese manufacture (poor build quality), my side-stand nut was loose, simply tightened.. problem solved..

To brake under load.. so the bike wasn't stress tested enough during manufacture, one key feature to prevent it from falling over was designed incorrectly, words fail me.

I struggle to understand what exactly an "abusive load" bar the customers is.. their either insulting people or stating their machines poorly designed..
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MarJay
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PostPosted: 15:34 - 02 Feb 2015    Post subject: Reply with quote

iginge wrote:

Yes you may buy our very expensive motorbikes but please read the small prints as it's advised you shouldn't weigh more than a feather and shouldn't actually ride the bike rather lock it away in a garage and clean it Laughing

I've heard that triumph like taking messing their customers around but this is the best I've read yet, it's honestly what I'd expect from a chinese manufacture (poor build quality), my side-stand nut was loose, simply tightened.. problem solved..

To brake under load.. so the bike wasn't stress tested enough during manufacture, one key feature to prevent it from falling over was designed incorrectly, words fail me.

I struggle to understand what exactly an "abusive load" bar the customers is.. their either insulting people or stating their machines poorly designed..


Wut?

They probably mean a 25 stone man flipping the sidestand down and then falling onto it from upright. I'd class that as an 'abusive load'.

Somehow because they made this mistake it makes them worse than chinese bike manufacturers? Evil corporate entity, how dare you make a tiny mistake in the engineering of a product I'm not even going to buy? It sounds a bit pathetic to be honest.
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iginge
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PostPosted: 15:38 - 02 Feb 2015    Post subject: Reply with quote

MarJay wrote:
They probably mean a 25 stone man flipping the sidestand down and then falling onto it from upright. I'd class that as an 'abusive load'.

Somehow because they made this mistake it makes them worse than chinese bike manufacturers?


You're making words up here.. I stated "I'd expect from a chinese manufacture (poor build quality)".. read the above, I didn't call them worse than.. so yeah.

And it's not even stated what the cause of an "abusive load" is therefore again assuming it's the rider.

Also how have you not picked up on the above quote my original message was in response to, if correct.. how as a manufacture are you expected to be taken seriously when advising "don't sit on the bike with the sidestand down"..
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MarJay
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PostPosted: 15:43 - 02 Feb 2015    Post subject: Reply with quote

iginge wrote:

You're making words up here.. I stated "I'd expect from a chinese manufacture (poor build quality)".. read the above, I didn't call them worse than.. so yeah.

And it's not even stated what the cause of an "abusive load" is therefore again assuming it's the rider.

Also how have you not picked up on the above quote my original message was in response to, if correct.. how as a manufacture are you expected to be taken seriously when advising "don't sit on the bike with the sidestand down"..


Do you own a Tiger 800?
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iginge
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PostPosted: 15:45 - 02 Feb 2015    Post subject: Reply with quote

MarJay wrote:
Do you own a Tiger 800?


You've missed all three of my points there, irrelevant question is irrelevant and off-topic, my opinion is my opinion of which you're clearly not happy with.

Each to their own Thumbs Up
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chris-red
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PostPosted: 15:58 - 02 Feb 2015    Post subject: Reply with quote

iginge wrote:
MarJay wrote:
Do you own a Tiger 800?


You've missed all three of my points there, irrelevant question is irrelevant and off-topic, my opinion is my opinion of which you're clearly not happy with.

Each to their own Thumbs Up


No I'm pretty sure you don't have a clue what you are going on about.
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mentalboy
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PostPosted: 16:05 - 02 Feb 2015    Post subject: Reply with quote

iginge wrote:

how as a manufacture are you expected to be taken seriously when advising "don't sit on the bike with the sidestand down"..


I think the only 'person' I've heard advocating posing on their bike with the sidestand down is Bodyguard. Just because enough people do it doesn't mean that it's designed to take the weight of a bike and a 400 pound porker bouncing up and down on it
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MarJay
But it's British!



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PostPosted: 16:08 - 02 Feb 2015    Post subject: Reply with quote

iginge wrote:
MarJay wrote:
Do you own a Tiger 800?


You've missed all three of my points there, irrelevant question is irrelevant and off-topic, my opinion is my opinion of which you're clearly not happy with.

Each to their own Thumbs Up


How long have you been a member of this forum?
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Mr_T
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PostPosted: 17:29 - 02 Feb 2015    Post subject: Reply with quote

The problem comes from people repeated overloading the stands, i.e. standing on the footpeg while the bike is on the stand to get onto the bike, often when it's already loaded with luggage and a pillion.

Try doing that with your chinese bike and see how long it lasts...
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Rogerborg
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PostPosted: 17:53 - 02 Feb 2015    Post subject: Reply with quote

MarJay wrote:
How long have you been a member of this forum?

Took him about 5 minutes to get on my *PLONK* list.
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Nemo
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PostPosted: 19:08 - 02 Feb 2015    Post subject: Reply with quote

I've lost count of the amount of these I've done.

It's obviously a better safe than sorry thing. A couple of bikes have fallen over so they change all of them.

It's the same as suzuki last year, two front master cylinders failed in america within something like ten months of each other, so they decided to recall around 25,000 of them.

I should also mention to not forget it isn't the manufacturer (most of the time) who decide to implement a recall in the UK, it's vosa I think.
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Polarbear
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PostPosted: 21:04 - 02 Feb 2015    Post subject: Reply with quote

Iginge you are a prat, and a wanker!

Mudsharks reference was to BMW not Triumph.

I always used to stand on the footpeg of my explorrer when getting on the bike, it never collapsed.

Recalls show whether a manufacturer is willing to support his product. My Trophy has had a new cylinder head. I had a courtesy bike while it was being done.

You really dont have a clue comparing Triumph to chinese.
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-Monty-
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PostPosted: 21:28 - 02 Feb 2015    Post subject: Reply with quote

iginge wrote:

shouldn't actually ride the bike rather lock it away in a garage and clean it Laughing


Why would not being able to sit on your bike while the side stand is down prevent you from riding your bike? Confused

iginge wrote:
my side-stand nut was loose, simply tightened.. problem solved..


Not quite sure how this relates to the topic at hand. The side stand nut being loose is not really anything to do with the strength on the side stand itself.

iginge wrote:
To brake under load.. so the bike wasn't stress tested enough during manufacture, one key feature to prevent it from falling over was designed incorrectly, words fail me.


Some nice quoting there. It actually states "abusive" load. Whilst it seems Triumph haven't stated what an "abusive load" consists of, I think we can be fairly sure it is not simply the weight of the bike on it's own.

Also, regarding the comment comparing Triumph to Chinese brands. Do you honestly think if a Chinese manufacturer realised they had incorrectly designed their side stands, that they would do a product re-call to put the affected bikes right? Not only would they not carry out the recall, but I strongly suspect they would dig in their heels if a customer tried to claim on the warranty in the event of a side stand failing.
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iginge
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PostPosted: 21:41 - 02 Feb 2015    Post subject: Reply with quote

-Monty- wrote:
Why would not being able to sit on your bike while the side stand is down prevent you from riding your bike? Confused


Sarcasm, just seemed a very strange issue to justify a recall (although depends again on what the "abusive loads" are).

-Monty- wrote:
some nice quoting there. It actually states "abusive" load. Whilst it seems Triumph haven't stated what an "abusive load" consists of, I think we can be fairly sure it is not simply the weight of the bike on it's own.

but I strongly suspect they would dig in their heels if a customer tried to claim on the warranty in the event of a side stand failing.


Agreed, the reasons behind "abusive loads" are not stated therefore is anyone's guess at who and or what would cause the problem with the stand.

And probably, dependant on rider knowledge and dealership a chinese bike may get fixed but chinese bikes have more problems than I have time to list so it's hard to compare.

And if the earlier quote regarding not being able to sit on the bike while the sidestand is down is about BMW's as opposed to Trimuph's then my mistake on interrupting what manufacture it was about.
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MarJay
But it's British!



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PostPosted: 21:42 - 02 Feb 2015    Post subject: Reply with quote

I just find it tremendously amusing that iginge finds Triumph to be so objectionable for supposedly not adequately testing their product, when he doesn't own said product, or has any intention of buying one?

Japanese manufacturers issue recalls all the time. Suzuki has had a few recently with brake pads, master cylinders, head bearings, frame strengthening etc etc.

The recalls are performed for free, and in fact, I had a recall on my Street Triple for the Regulator Rectifier. Interestingly the reg rec blew and took out my alternator windings too. Triumph repaired the entire thing for free and I didn't even have to ask them to do it. They just handed me the keys and said "all done". If that isn't good customer service, then what is? They technically only had to replace the reg rec, whereas they replaced a whole different component too free of charge.

It would amuse me immensely if it turns out iginge has never owned a Triumph. In fact, he sounds very much like he falls into one of two camps:

1.) An occupational complainer who enjoys nothing more than disparaging firms for their perceived but actually non existent corporate excesses

2.) A 17 year old with a Qonging and no actual clue about motorcycling.
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1198
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PostPosted: 22:22 - 02 Feb 2015    Post subject: Reply with quote

I now get really annoyed when I see folk posing on bikes resting on the stand, be it side stand or centre stand. They're designed to support the weight of the bike, not the bike AND a lardy ass!
It's a common thing by teenagers trying to look cool sat on their learner bikes as much as anything, perhaps my firm belief on this is due to my stand being buggered to the extent it would fall over (in front of the Police once when I'd been stopped) when used. I had to prop it on walls - not quite the look to attract the young ladies.
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blackbosh
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PostPosted: 22:42 - 02 Feb 2015    Post subject: Reply with quote

I would rather get a recall on something like this than risk my bike being one of the 3 that fails out of thousands. Triumph "your bike needs some work doing 3 bikes of 4 million had a fault and we don't want to take a chance"
Me "Thanks for calling it will give me an excuse to go out on my bike. Can I take that new XC out for a blast while its being done?"
Triumph "Certainly sir, we will have a brew ready as well, Tea milk no sugar as usual"

In my world this would happen.
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recman
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PostPosted: 22:54 - 02 Feb 2015    Post subject: Reply with quote

I hope this dodgy Tiger bolt is different to mine.
I always have to pivot the bike 180 degrees on the stand every time I come home and put it away.
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Just_James
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PostPosted: 23:38 - 02 Feb 2015    Post subject: Reply with quote

1198 wrote:
I now get really annoyed when I see folk posing on bikes resting on the stand, be it side stand or centre stand. They're designed to support the weight of the bike, not the bike AND a lardy ass!
It's a common thing by teenagers trying to look cool sat on their learner bikes as much as anything, perhaps my firm belief on this is due to my stand being buggered to the extent it would fall over (in front of the Police once when I'd been stopped) when used. I had to prop it on walls - not quite the look to attract the young ladies.



You tryin to say this aint cool? Eh?


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