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Any hope for bike theft victims?

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benb451
L Plate Warrior



Joined: 14 Mar 2015
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PostPosted: 16:04 - 14 Mar 2015    Post subject: Any hope for bike theft victims? Reply with quote

I had my bike stolen a little more than a month ago and have been payed out by insurance the full value of the bike. I have since then agreed purchase and put a deposit down on a new bike which is a very similar model to my previous one (same make and engine size and also lower total value). My current insurer then refused to carry over the policy to this new bike since I now had a theft claim against my name and obviously did not give me a refund for my current policy due to a claim having been reported in the current period of insurance. I then went online to retrieve insurance quotes for the bike but only came back with a few figures: £2765.23, £4855.73, £8617.29 and £9677.80 with some going over the £10,000 mark. For reference, the bike is worth £7K I insured my previous bike of a slightly higher value for around £500 including a 2years no claims bonus. Obviously having lost the no claims and having a theft I was expecting the insurance to go up but not by over 5 times my previous premium. I have looked at insuring other similar sized motorbikes (600cc-799cc) but all are ridiculous prices.

My first question is: I'm sure insurance companies have the right to decline cover after a claim but this seems very unfair and discriminative of them after I have been a victim of a crime for which I have no responsibility. My bike was stolen away from home whilst I was at the gym by a gang of thieves who took at least 3 others bikes that night. Is there anything I can do or do I have any legal rights here?

Secondly, it also seems slightly ridiculous that speaking over the phone and going direct to insurance companies about my situation will not get me any further than going online to comparison sites. Is there any way I could talk to an underwriter directly and try and haggle over a respectable premium or is everything in the world of motorbike insurance based on software systems that calculate risk and issue quotes automatically? Are there any specialist insurers not based on this system?

My only options as I see them now are:
1. Do not own a motorbike and start using public transport (worst case scenario)
2. Find cheap insurance on an older smaller engine bike (not very keen)
3. Get 3rd party only insurance and fit a GPS tracker on the bike in the hopes that it can be recovered if stolen

I would be extremely grateful for any advice or recommendations
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Raksha
Nova Slayer



Joined: 01 Dec 2014
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PostPosted: 16:06 - 14 Mar 2015    Post subject: Reply with quote

your insurance is going to go up other then that i don't know.

have you passed ya full tests?
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P.
Red Rocket



Joined: 14 Feb 2008
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PostPosted: 16:11 - 14 Mar 2015    Post subject: Reply with quote

This is why I didn't claim and go through that hassle. Increased premiums overtook the value of the bike.
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grr666
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Joined: 16 Jun 2014
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PostPosted: 16:12 - 14 Mar 2015    Post subject: Reply with quote

Where do you live? If full of thieving scum, then move somewhere else.
Address has the biggest impact on insurance IMO.
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CaNsA
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PostPosted: 16:15 - 14 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

benb451 wrote:

I had my bike stolen
paid out by insurance the full value of the bike.
My current insurer then refused to carry over the policy to this new bike
Insurer did not give me a refund for my current policy due to a claim having been reported in the current period of insurance.


Righto.

Your insurance policy covers your bike.
It was stolen.
The policy paid out.
The policy contract was fulfilled by the insurer and complete.

There was nothing for the insurer to refund.
That is why you didn't get a refund.
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benb451
L Plate Warrior



Joined: 14 Mar 2015
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PostPosted: 16:35 - 14 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

CaNsA wrote:
benb451 wrote:

I had my bike stolen
paid out by insurance the full value of the bike.
My current insurer then refused to carry over the policy to this new bike
Insurer did not give me a refund for my current policy due to a claim having been reported in the current period of insurance.


Righto.

Your insurance policy covers your bike.
It was stolen.
The policy paid out.
The policy contract was fulfilled by the insurer and complete.

There was nothing for the insurer to refund.
That is why you didn't get a refund.


Don't really mind the no refund to be honest. It's more the cancellation of the policy and the fact that new insurance is outrageously expensive and currently preventing me from getting a new bike and being on the road again.

I've been riding with a full licence for more than 3years and was never involved in any accident. The bike was stolen away from my house, so it's not the area I live in...

This is why it is so frustrating! Sad
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Commuter_Tim
World Chat Champion



Joined: 08 May 2013
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PostPosted: 16:35 - 14 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

CaNsA wrote:
benb451 wrote:

I had my bike stolen
paid out by insurance the full value of the bike.
My current insurer then refused to carry over the policy to this new bike
Insurer did not give me a refund for my current policy due to a claim having been reported in the current period of insurance.


Righto.

Your insurance policy covers your bike.
It was stolen.
The policy paid out.
The policy contract was fulfilled by the insurer and complete.

There was nothing for the insurer to refund.
That is why you didn't get a refund.


Interesting, if at that point the contract had ended/been fulfilled...
If paying monthly would we then be obliged to pay up the remainder of monies? Thinking

Personally with the low value of my bikes I typically just go Third Party Only and spend the money on Security instead.
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CaNsA
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Joined: 02 Jan 2008
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PostPosted: 16:43 - 14 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

Commuter_Tim wrote:
Interesting, if at that point the contract had ended/been fulfilled...
If paying monthly would we then be obliged to pay up the remainder of monies? Thinking

Personally with the low value of my bikes I typically just go Third Party Only and spend the money on Security instead.


Usually, the broker uses any return premium to pay the remainder of the finance loan that was taken out by the client
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 17:11 - 14 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

Commuter_Tim wrote:
Interesting, if at that point the contract had ended/been fulfilled...
If paying monthly would we then be obliged to pay up the remainder of monies? Thinking

If it's where you've taken out finance to cover the cost of the insurance then I see no reason why you wouldn't have to repay the rest of the finance.
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 17:45 - 14 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

And this is why I'm not a big fan of TPFT insurance in many cases - it can often be cheaper not to claim and just to buy a new bike than to make a claim.
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Rogerborg
nimbA



Joined: 26 Oct 2010
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PostPosted: 17:56 - 14 Mar 2015    Post subject: Reply with quote

Sorry, OP, you be screwed. Bike thieves are creatures of habit, and insurers will assume that it was stolen from your address and they'll be back for whatever replaces it.

This sucks, it isn't right, but that's the way it is.

You might pm 'arry' and ask if there's any way that you can present your case in the most favourable light though.
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 18:00 - 14 Mar 2015    Post subject: Reply with quote

Or OP could consider if they really need such an expensive bike?

If it's a S1000RR, I can see you can't really get the same experience without spending £7k. Otherwise, don't see any need for such an expensive bike.
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CaNsA
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PostPosted: 19:05 - 14 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

benb451 wrote:
Don't really mind the no refund to be honest. It's more the cancellation of the policy

The policy wasn't cancelled, it paid out.

The insurable asset (the bike) no longer exists. It was written off.

If you had sold/swapped the bike then the policy can be altered to reflect the change of asset.

But as I stated, the asset no longer exists.
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Ribenapigeon
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PostPosted: 20:52 - 14 Mar 2015    Post subject: Reply with quote

What kind of bike was it?
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MattEMulsion
World Chat Champion



Joined: 29 Aug 2004
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PostPosted: 14:41 - 15 Mar 2015    Post subject: Reply with quote

Like it or not you are now classified as being a bad risk. You have had only two claim free years, then had a £7k bike stolen if I read your situation right. No insurer in their right mind will want to insure you, with the same circumstances for around £500 again with the enhanced risk of paying out another £7k in the near future. Its all based on statistics and having a theft claim (through no fault of your own) is a big negative. Sorry.
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CaNsA
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PostPosted: 15:06 - 15 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

mpd72 wrote:
But the insurance was for more than just theft alone. If the OP paid up front for 12 months worth of insurance, he was also paying for 12 months of third party liability cover, which he is no longer receiving.


So?
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lihp
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Joined: 22 Sep 2010
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PostPosted: 15:14 - 15 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

mpd72 wrote:

he was also paying for 12 months of third party liability cover, which he is no longer receiving.


There is no insurable asset. It's no different now, to insuring a bike you don't even have.
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CaNsA
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PostPosted: 15:27 - 15 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

lihp wrote:
mpd72 wrote:

he was also paying for 12 months of third party liability cover, which he is no longer receiving.


There is no insurable asset. It's no different now, to insuring a bike you don't even have.


I like it when people understand how insurance works.
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lihp
World Chat Champion



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PostPosted: 15:32 - 15 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

CaNsA wrote:


I like it when people understand how insurance works.


I wonder if mpd wants to insure my car? Then he can be liable when I crash it? Thinking
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lihp
World Chat Champion



Joined: 22 Sep 2010
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PostPosted: 16:03 - 15 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

mpd72 wrote:

If you only have TPO insurance and a third party makes a claim against you, do the insurers instantly cancel the remainder of the policy or does this only apply if it's a theft claim?


No, the policy only stops when there is no insurable asset.

Vehicle gets stolen = no asset to insure = no policy
Insurance write vehicle off = no asset to insure = no policy

Insurance repair = asset still there = keep policy
Third party claims = asset still there = keep policy

Why is this confusing?
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Marlin
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PostPosted: 16:33 - 15 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

lihp wrote:
Insurance write vehicle off = no asset to insure = no policy

All the comments are as if this is always true / has to be true.
This is not the case. It all depends upon the policy wording.

I've written of a bike on a comprehensive policy that did not end. (It was eBike.) I just put the replacement bike on the policy a few weeks later.

I suspect the same of true for theft.
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Triton Thrasher
Could Be A Chat Bot



Joined: 16 Oct 2012
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PostPosted: 17:25 - 15 Mar 2015    Post subject: Re: Any hope for bike theft victims? Reply with quote

mpd72 wrote:

Isn't that just like when a parent adds their sibling as a named driver then loses all NCB when the kid smashes the car?



Do you mean an offspring?

Can a man insure his widow's sister?
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