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RPHA ST - Fog on inside of pinlock?

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NJD
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PostPosted: 22:40 - 05 Oct 2015    Post subject: RPHA ST - Fog on inside of pinlock? Reply with quote

I may sound stupid here but I thought that the job of a pinlock was to prevent fogging, fog on a pinlock, ey? Laughing

So I purchased a HJC RPHA ST recently (4 days just encase is an issue and need to return helmet / use warrenty) and I used it in the rain for the first time tonight, I cracked it open a few times for a few moments as the vents where closed and well I wanted some air etc.. I suppose the reason why I cracked the visor open is not important but the fact that it seems to have been for long enough for water to have gotten on the inside of the pinlock, naturally.

When I closed the visor fog started to form, not sure if instant or after a set amount of time as the rain was on outside of visor and it was dark so wasn't focusing on to much other than the road ahead.. first time using it in the rain and I figured it was on the outside of the visor or the rain was so heavy that wiping the visor with my glove wasn't enough, got a few roads away form home and cracked open the visor when stopped and everything was crystal clear so I knew it wasn't my glasses and figured outside visor.

When I got home and took the helmet off there was bad fogging on the inside of the pinlock, like on the actual pinlock to the point that it took a while to demist when opened inside the house, like surely it should go near enough straight away at room temp or in a room with heating on?

I can't say I encountered this issue with my K3 SV and I rode through plenty of bad weather with that.

Is there an issue with the pinlock or am I just missing the point that any water on the pinlock would fog up when the vents are closed and the helmet has a pretty tight chin curtain meaning little to no air gets in or out the helmet?
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recman
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PostPosted: 23:04 - 05 Oct 2015    Post subject: Reply with quote

My money is on it being poorly fitted/adjusted, thus not achieving a decent seal.
Check to see if there's a slight gap between the insert and the visor at the bottom.
Have a gander at the pointers on the cams and see if they are in the right position.
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MCN
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PostPosted: 23:08 - 05 Oct 2015    Post subject: Reply with quote

Or wurser, a tiny bit nicked out the silicone bead. Sad
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NJD
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PostPosted: 23:49 - 05 Oct 2015    Post subject: Reply with quote

May have found the answer.

Googled pictures on the pinlock design and mine looked different around the area that it fits the pins in the helmet, at first I thought that some of the pinlock had fallen out or had been damaged so attempted to touch what would have been just the visor to test this theory and it turns out that there's a small amount of water trapped under the pinlock also explains why when I just closed the visor and all vents and breathed heavy there was a small amount of fog on either side where the water is trapped.

Could be a poorly adjusted pinlock or the seal could be faulty, shall return to J&S tomorrow and let them deal with it as its under warrenty.

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MCN
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PostPosted: 23:52 - 05 Oct 2015    Post subject: Reply with quote

NJD wrote:
May have found the answer.

Googled pictures on the pinlock design and mine looked different around the area that it fits the pins in the helmet, at first I thought that some of the pinlock had fallen out or had been damaged so attempted to touch what would have been just the visor to test this theory and it turns out that there's a small amount of water trapped under the pinlock also explains why when I just closed the visor and all vents and breathed heavy there was a small amount of fog on either side where the water is trapped.

Could be a poorly adjusted pinlock or the seal could be faulty, shall return to J&S tomorrow and let them deal with it as its under warrenty.

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Do you know the pins are on a cam device?
You can tap them out and turn them to make the fit tighter or slacker.

They take a bit of a push to pop them out.
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talkToTheHat
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PostPosted: 00:11 - 06 Oct 2015    Post subject: Reply with quote

I don't know about max pinlocks, but the older style of pinlocks that don't fit a recess would get full of water if I rode with visor open in the rain, or fly right out if visor snapped open at speed. My glasses used to steam when stopped which was a major PITA until I got a foggy mask. Check pinlock is installed tightly. I don't know whether your lid comes with a pinlock sealed in a packet for user to fit or a factory fitted one.

The guy at J&S offered to fit the pinlock on my shark. I stopped him when it was obvious he was struggling and put it in myself. There't a knack. Much refitting of the pinlock in my old HJC taught me this knack.

Read instructions that came with pinlock, check for damage, refit if you can. If it has a manufacturing defect or was damaged on installation, chase J&S. Warranty or not, J&S are oblighed to sort it within 30 days.
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NJD
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PostPosted: 13:28 - 06 Oct 2015    Post subject: Reply with quote

I guess the reason I never encountered this issue on the K3 SV was because the chin vent is not as secure and has a gap between it and the cheek pads meaning that there's an air flow with or without vents open, of which I used to ride wit the chin vent open on that all the time regardless of weather anyway. I took the pinlock out of the K3 SV last night as it was slipping when the visor was closed and put it back in and gave it a push around the edges and it wasn't slipping, I guess on that one it was just a build up of water inbetween it and the visor that had loosened it over time, anyway back to the RPHA ST.

Popped into J&S on the way past and within a minute of walking in and explaining I had fog on the pinlock they took it off me had the doughnut out and cleaned it all up and placed it back in and checked it all over before giving me it back at witch point the rain started to absolutely tip it down so I ended up staying inside and chatting to them for a few minutes before risking a gap in the weather, good test of how fixed the issue was.

Hmm, it happened again and it seems i'm not alone, seems I was being a dummy and it's not fog caused by breathing but condensation because all the vents are closed and the helmet has a very tight chin curtain with a sealed visor. I realized this mid ride and just ended up popping the visor open slightly a few times and dropping the chin vent open, suppose I could remove the chin curtain and allow air in but I don't exactly want to get wet or cold. Now i'm aware it's not a fault of the visor i'll just deal with it as I go along.

Thanks to the staff at J&S for having more sense than I did and telling me its not worth risking going out in the rain otherwise I probably would have just walked out. Thumbs Up
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talkToTheHat
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PostPosted: 01:11 - 07 Oct 2015    Post subject: Reply with quote

NJD wrote:
it's not fog caused by breathing but condensation


Fog, condensation, it's all water. SHouldn;t matter if it's atmospheric of from your breath. Arguing atmospheric and not your breath suggests you have something wrong with your lungs or have been fed bullshit.

If you can't keep a pin-locked visor shut then it's not fit for purpose.

Every lid I've had has been fine so long as the pinlock was correctly fitted. My glasses sometime steam up, but with a pinlock in and the visor locked shut, never the pinlock.

Occasionally the outside of my visor because I walked into a warm house...
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NJD
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PostPosted: 11:40 - 07 Oct 2015    Post subject: Reply with quote

talkToTheHat wrote:
If you can't keep a pin-locked visor shut then it's not fit for purpose.


Nightmare in the rain as once a droplet of rain has gotten on the inside of the visor when opened it's a loosing battle from there for visibility once you lock it shut again.

The vent on the front confuses me as when it's open there's no obvious entry point into the helmet, when you pop the chin vent open all you get is a black plastic wall.. it seems like it's only there for show. I do question the top vent to as it looks like it would only allow minimal air in.

I guess your saying I should return it and get a refund but since it's a used helmet aren't they going to be funny about it? I'd prefer to phone them and inform them of the situation rather than waste money and time popping up on a bus (cant carry helmet box on bike) only for them to say they can't take it back etc.
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talkToTheHat
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PostPosted: 13:08 - 07 Oct 2015    Post subject: Reply with quote

30 days, does not meet expectations, or is defective, legally required to refund

https://www.gov.uk/government/news/new-rights-for-consumers-when-buying-digital-content ignore the stuff about digital products, it mandates 30 days for other goods


Claim unsatisfactory quality as fog free mechanism obviously defective, not fit for purpose as visibility impaired in typical british weather and not as described as not fog free. Any one of those violations is refund territory. If bought before 1st of october you have a reasonable time for the same rights.

Is this the lid Lorenzo has been having trouble with?

It could be a defective pinlock, defective fitting of such, or an abused display model, or just utterly shit design. Either way make a fuss.

I have had an is-16, fg-15 and girlfriend has the vastly improved is-17 and the pinlocks have all been fine with the visor closed.

I currently wear a shark speed-r which has a max pinlock and a "race" visor that locks shut and doesn't ratchet. It stays closed when riding. I have a foggy mask for extreme conditions as my glasses steam at a standstill in particularly condensing conditions. I would look into a shark speed or vision depending on visor preferences, similar price similar features.

But dont take bullshit about condensation not fog, if j&s are being awkward demand refund.

It's uncomfortable making a fuss in what could be your only local supplier. My nearest seem ok on defective product issues. I spend a lot in there partly becasue they are willing to help me. Failed seam on waterproof trousers, failed zip on some leathers both sorted easily. Minor fault with my shark helmet was more difficult and they made vague attempt at fobbing me off, but it it being sorted, loaner lid from shark needed pinlock pin adjustment which they did and it is adequate.

Be polite. Don't get angry. Don't make a huge scene. Have photos on your phone of the problem if it can't be demonstrated in store.
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NJD
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PostPosted: 13:29 - 07 Oct 2015    Post subject: Reply with quote

Was purchased on the 1st of october.

I went in yesterday and they made adjustments to the pinlock, taking out, cleaning it and refitting it then gave it me back and said its good to go so that's two occasions that they've adjusted the pinlock and said it's suitable for road use and have had the same issue with visibility issues caused by fog / condensation on the inside of the pinlock in the rain witch is the last thing you want to happen.

Shall pop in tomorrow and ask for a refund with the intention to purchase another helmet and see what there response is as I want another helmet rather than money back and revert to my K3 SV again.

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talkToTheHat
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PostPosted: 02:15 - 08 Oct 2015    Post subject: Reply with quote

You have a right to a refund. Exercise that then buy different helmet. Possibly from the same place. Possibly not. Why? Because that makes the next helmet a new sale and not a replament. If they say "but our policy" then remind them that policy never overrules law
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iooi
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PostPosted: 08:41 - 08 Oct 2015    Post subject: Reply with quote

talkToTheHat wrote:
You have a right to a refund.


Do you with safety clothing though?

I think the OP would be better off contacting citizens advice and getting conformation prior to going back.

Tel 03454 04 05 06
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recman
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PostPosted: 09:36 - 08 Oct 2015    Post subject: Reply with quote

In my experience with J&S, a properly worded email to someone in authority does the trick if you don't get any joy with the small man syndromed manager.
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NJD
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PostPosted: 16:13 - 08 Oct 2015    Post subject: Reply with quote

1 hour and 3 minutes after entering the store I walked out with no refund and no helmet.. not in my hand anyway, bcuz on order init. Rolling Eyes

One individual thought the issue controversial by deciding to give me some advice such as "try riding without a pinlock and you'll see the difference" and "should open the chin vent while riding".. yeah I'd rather not in the monsoon style rain showers we've had as of late. Seriously felt like I was the naughty pupil and had just swore in a classroom, drill Sargent argumentative response.. "aint nobody got time for that" in my head over and over again meanwhile keeping a blank face.

Put my foot down gently and basically informed them that for just under two hundred ponds it's not acceptable that I couldn't even make out the lane markings in the rain due to lack of vision caused by fog / condensation on the inside of the pinlock at witch point they informed me that I could be facing anything up to a three week wait while it was sent of to main office and tested for faults and the result was either a replacement or given back to me, erm no thanx.

The guy who advised the helmet in the first place was helpful, phoned head office and asked them directly to get a quick response just as I was walking out the door expecting it to be sent off, turns out head office gave the nod for me to get something to the same price as or more than the RPHA ST, so of I went and walked around for some time, could feel the awkward vibes like "is he gon go yet or nah?".

Anyway, despite them saying "must be same price or more" I had no intention of getting something more than one hundred and ninty nine ponds as pay day hadn't arrived and I didn't want to add anything on top because this issue isn't one caused by me etc. Tried on the HJC IS-17 and didn't suit my head shape and felt cheap compare to the ST, also HJC so didn't really want to go with that brand again.. sour taste in the mouth and all. Eventually went with the Shark Skwal and placed an order for desired style and size and await for it to be delivered.

Model I tried on was just plain white with a visor that didn't close fully and a sun visor that didn't retract properly, and they'd be willing to sell that to me no doubt, deary me, how do not notice these issues.

Anyway, I just hope the skawl's worth it.
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iooi
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PostPosted: 17:20 - 08 Oct 2015    Post subject: Reply with quote

Some of what they said are valid points.
Pinlocks work by absorbing moisture. So when you have chin guards & all the vents shut, you can guess what will happen.
Your breath is full of moisture, add that into no air circulating around the inside of the helmet and no matter how many layers to a visor it will steam up.
You need fresh circulating air to remove the moisture.

Sit in a car when you are wet and what happens to the windows?
Yep you guessed it they steam up. Open a window and get air moving around and they clear off.

Double glazing is supposed to stop misting up on the inside.
Cup your hands round your mouth and breath on one.... What happens.... Oh fuck it steams up Embarassed

Pinlocks are not the be all to end all in stopping misting up. But they the best you can get when you compare to a standard visor.
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NJD
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PostPosted: 17:49 - 08 Oct 2015    Post subject: Reply with quote

iooi wrote:
Your breath is full of moisture, add that into no air circulating around the inside of the helmet and no matter how many layers to a visor it will steam up.
You need fresh circulating air to remove the moisture.


And that is the helmets problem, the vents performance do not match the helmets ability to keep air in or out and I found out when I would close the visor and rain was on the inside also no chin vent directly in to the helmet meant that there was a build up of condensation causing by breathing on the plastic bit inside of the helmet by the mouth area.. wasn't pleasant.

On the whole as someone who rides as much as possible in all conditions two hundred ponds on a helmet that I can't even see out of in the rain is only going to get worse over time, might as well reject something I don't get along with sooner rather than latter.. I did all the review reading and looking into as possible but this was IMO a case of something I could only discover by using the helmet on the road.

The skwal's chin curtain isn't as tight to the face and has a gap between my chin and it meaning more airflow so hopefully will work out better for me personally, obviously yet to expedience wind noise but constantly being under 50mph I can't imagine it will be that bad and nothing I'm not used to when wearing the K3 SV or older FT helmet.

I tried to get along with the RPHA ST I mean I purchased some anti - fog spray, anti - fog cloths and even have contacts on order so that I could get along with it better and stop my glasses fogging up but even without using the glasses I found the helmet and me just didn't click, nice looking but not for me.

Also there are reviews on sportsbikeshop of the seal on the visor allowing water in so wanted to get rid sooner rather than latter.
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MCN
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PostPosted: 19:03 - 08 Oct 2015    Post subject: Reply with quote

NJD wrote:
iooi wrote:
Your breath is full of moisture, add that into no air circulating around the inside of the helmet and no matter how many layers to a visor it will steam up.
You need fresh circulating air to remove the moisture.


And that is the helmets problem, the vents performance do not match the helmets ability to keep air in or out and I found out when I would close the visor and rain was on the inside also no chin vent directly in to the helmet meant that there was a build up of condensation causing by breathing on the plastic bit inside of the helmet by the mouth area.. wasn't pleasant.

On the whole as someone who rides as much as possible in all conditions two hundred ponds on a helmet that I can't even see out of in the rain is only going to get worse over time, might as well reject something I don't get along with sooner rather than latter.. I did all the review reading and looking into as possible but this was IMO a case of something I could only discover by using the helmet on the road.

The skwal's chin curtain isn't as tight to the face and has a gap between my chin and it meaning more airflow so hopefully will work out better for me personally, obviously yet to expedience wind noise but constantly being under 50mph I can't imagine it will be that bad and nothing I'm not used to when wearing the K3 SV or older FT helmet.

I tried to get along with the RPHA ST I mean I purchased some anti - fog spray, anti - fog cloths and even have contacts on order so that I could get along with it better and stop my glasses fogging up but even without using the glasses I found the helmet and me just didn't click, nice looking but not for me.

Also there are reviews on sportsbikeshop of the seal on the visor allowing water in so wanted to get rid sooner rather than latter.


£350+ for an Arai £450 for a Schuberth.

Top end hats. ???

Both let water spray in 'somewhere'. I have double, treble and quadruple checked the rubber seal and ensured that the visor hinge plate is puled back and screwed tight to the hat but still get spray.
Not so much of a problem with vision but the droplets hit your eyelash and can a blink reflex. Oils my gears.

Also.. In winter cold dense air howls through the gaps in the chin vents which require a dod of gaffer tape to sela the gaps.
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CaNsA
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PostPosted: 19:22 - 08 Oct 2015    Post subject: Reply with quote

https://giant.gfycat.com/HospitableInfantileHound.gif
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NJD
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PostPosted: 19:42 - 08 Oct 2015    Post subject: Reply with quote

CaNsA wrote:
https://giant.gfycat.com/HospitableInfantileHound.gif


Did think this was aimed at me possibly going potato, may have been glad when browser played it without lag.

..

I was slightly interested when someone said "Arai" thinking that I could actually get one within my price range because from what I gathered they are a top end manufacture for lids. I don't remember what model it was must have been the axces they showed me but I tried on a different model as it was a "similar fit" but looking at the one they where showing me it was just a lid.. that was black, not for me, visually anyway... maybe somewhere down the line.
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MCN
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PostPosted: 20:46 - 08 Oct 2015    Post subject: Reply with quote

[quote="NJD"]
CaNsA wrote:
https://giant.gfycat.com/HospitableInfantileHound.gif


Did think this was aimed at me possibly going potato, may have been glad when browser played it without lag.

Oh it's just Cansa showing seeking attention again.
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Old Git Racing
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PostPosted: 22:12 - 08 Oct 2015    Post subject: Reply with quote

E-mail Lorenzo, he's had a bit of bother with his HJC lid misting up of late, maybe he can help?

OGR
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NJD
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PostPosted: 22:16 - 08 Oct 2015    Post subject: Reply with quote

Old Git Racing wrote:
E-mail Lorenzo, he's had a bit of bother with his HJC lid misting up of late, maybe he can help?

OGR


I'll let him now how much the skwal's LED's distract other drivers, maybe he'll stay well ahead then. Laughing
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talkToTheHat
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PostPosted: 02:26 - 09 Oct 2015    Post subject: Reply with quote

Old Git Racing wrote:
E-mail Lorenzo, he's had a bit of bother with his HJC lid misting up of late, maybe he can help?


So much this.
I understand there were some jibes from senior Yamaha peoples for accepting a big cheque over a top quality helmet.

"I decided I don't like it" and "it is faulty/not fit for purpose/not as described" are two separate issues, the former is discretionary unless covered by distance selling regulations, the latter is mandatory. Some shops will claim not policy to refund in the case of defective items, which is correct, its quite simply the law. See link I posted above. I daren't wake the red-haired law library currently snoring like a guzzi in order to get you a better reference.
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