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sbrow247
L Plate Warrior



Joined: 11 Oct 2015
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PostPosted: 11:06 - 11 Oct 2015    Post subject: distance buyer Reply with quote
Hi all - Thanks for looking at my post.

I'm hoping you could give me your opinions on this.
I bought a 1250 bandit from a dealer in Lancashire (I'm in Essex ) From day one the bike was problematic, battery issues, poor running, fuel starvation at low revs ect, I've broken down twice now and have come to the conclusion that the bikes a total lemon.

I'm still in the months warranty that the dealer provides, but I'm not sending back in a van for them to fix as I have no faith in the bike whatsoever now.
My question is, If I demand my money back can they no?
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Matt B
World Chat Champion



Joined: 01 May 2012
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PostPosted: 11:26 - 11 Oct 2015    Post subject: Reply with quote
Firstly - have you spoken to the dealer and tried to sort this out before asking random internet people?

Secondly - where is Roger?
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sbrow247
L Plate Warrior



Joined: 11 Oct 2015
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PostPosted: 11:55 - 11 Oct 2015    Post subject: Reply with quote
Yep, spoken to them previously about the other issues I've had, they've been quite good, but enoughs enough now.

Rogers where he always is.
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Rogerborg
nimbA



Joined: 26 Oct 2010
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PostPosted: 20:22 - 13 Oct 2015    Post subject: Reply with quote
Matt B wrote:
where is Roger?

Stoneybridge.

Document all the issues that you've discussed with them, tell them that you're rejecting the bike as not of merchantable quality and not fit for the purpose for which it was sold.

No discussion, flat rejection. Collection is their problem.

Whether and when you get monies back may be largely down to how you paid them. Which was?
____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 20:24 - 13 Oct 2015    Post subject: Reply with quote
Got a link to the advert for the bike?
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UnknownStuntm...
World Chat Champion



Joined: 13 Sep 2007
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PostPosted: 08:52 - 14 Oct 2015    Post subject: Reply with quote
Rogerborg wrote:
Document all the issues that you've discussed with them, tell them that you're rejecting the bike as not of merchantable quality and not fit for the purpose for which it was sold.

No discussion, flat rejection. Collection is their problem.

Whether and when you get monies back may be largely down to how you paid them. Which was?

This. It works. Ask me how.
Anyway - if you paid anything for it by a credit card (and it cost more than £100) you need to look up Section 75 Consumer Credit Act for some wordage to use. If not, you're down to them accepting a specifically worded letter (hint: Roger covered it exactly) or you notching it up to a small claims court threat. But don't just threaten, do.
Oh, and if you feel like it, name and shame.
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sbrow247
L Plate Warrior



Joined: 11 Oct 2015
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PostPosted: 14:55 - 14 Oct 2015    Post subject: Reply with quote
Ok so, dealer has taken the bike back to investigate - I've been informed that the reason it has been running so poorly is because there was diesel in the tank.

Now let me assure everyone that I have never put diesel in the bike, nor have I ever owned a diesel car so it's not a mistake I would ever make.
I'm stuffed now as they can pretty much make any demands they want now they have the bike.

Dealer name to follow.
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Rogerborg
nimbA



Joined: 26 Oct 2010
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PostPosted: 15:44 - 14 Oct 2015    Post subject: Reply with quote
sbrow247 wrote:
I'm not sending back in a van for them to fix as I have no faith in the bike whatsoever now.

sbrow247 wrote:
Ok so, dealer has taken the bike back to investigate

Brick Wall
____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike
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UnknownStuntm...
World Chat Champion



Joined: 13 Sep 2007
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PostPosted: 15:52 - 14 Oct 2015    Post subject: Reply with quote
sbrow247 wrote:
I'm stuffed now as they can pretty much make any demands they want now they have the bike.

You do have the V5 though, yes? And a receipt for when they took the bike back?
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DrSnoosnoo
World Chat Champion



Joined: 28 Mar 2012
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PostPosted: 15:54 - 14 Oct 2015    Post subject: Reply with quote
sbrow247 wrote:
Ok so, dealer has taken the bike back to investigate - I've been informed that the reason it has been running so poorly is because there was diesel in the tank.

Now let me assure everyone that I have never put diesel in the bike, nor have I ever owned a diesel car so it's not a mistake I would ever make.
I'm stuffed now as they can pretty much make any demands they want now they have the bike.

Dealer name to follow.


Thus, if this has occurred, how can you be sure anybody have duffed up any other parts of the bike?

Reject. Reject. Reject.
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Did have: '95 ZZR600 '83 CG125 '97 ZZR1100 '15 Hypermotard 821 SP Do Have: '10 ZX10R
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rubyhorse2
Traffic Copper



Joined: 03 Mar 2015
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PostPosted: 16:28 - 14 Oct 2015    Post subject: Reply with quote
sounds like they are gonna try and say it wasnt them. hope they dont and you get sorted.
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sbrow247
L Plate Warrior



Joined: 11 Oct 2015
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PostPosted: 10:23 - 16 Oct 2015    Post subject: Reply with quote
Dealer has the bike and has now undertaken the work to remove the 'diesel' from the tank and where ever else it's got to.
I was not told how long the work would take or advised how much it may have been, but the dealer has now gone ahead and done it anyway.
They are charging me 550 quid, does this sound fair?
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bikertomm
World Chat Champion



Joined: 03 Jul 2010
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PostPosted: 10:26 - 16 Oct 2015    Post subject: Reply with quote
Oh, you be trolling hard. Tut Tut
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 10:29 - 16 Oct 2015    Post subject: Reply with quote
Were the problems there from day one? When did you buy the bike and how many miles have you done since then?

£550 to drain the tank and flush the engine through? They're having a giraffe!

Rogerborg wrote:
Document all the issues that you've discussed with them, tell them that you're rejecting the bike as not of merchantable quality and not fit for the purpose for which it was sold.

No discussion, flat rejection.

I'm guessing you didn't? Neutral
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UnknownStuntm...
World Chat Champion



Joined: 13 Sep 2007
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PostPosted: 10:43 - 16 Oct 2015    Post subject: Reply with quote
sbrow247 wrote:
Dealer has the bike and has now undertaken the work to remove the 'diesel' from the tank and where ever else it's got to.
I was not told how long the work would take or advised how much it may have been, but the dealer has now gone ahead and done it anyway.
They are charging me 550 quid, does this sound fair?


Are you even looking at the words people are writing here for you?

Are you?

Really?

Thought not.
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DrSnoosnoo
World Chat Champion



Joined: 28 Mar 2012
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PostPosted: 10:46 - 16 Oct 2015    Post subject: Reply with quote
sbrow247 wrote:
Dealer has the bike and has now undertaken the work to remove the 'diesel' from the tank and where ever else it's got to.
I was not told how long the work would take or advised how much it may have been, but the dealer has now gone ahead and done it anyway.
They are charging me 550 quid, does this sound fair?


Unless they told you what work was going to be carried out and it's cost and you have agreed to this work prior to the work being carried out, they cannot demand payment. I'd tell them to put the diesel back in the tank and give me mai munniez
____________________
I'm Sam; Northern, Ginger, Lover
Did have: '95 ZZR600 '83 CG125 '97 ZZR1100 '15 Hypermotard 821 SP Do Have: '10 ZX10R
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P.addy
Red Rocket



Joined: 14 Feb 2008
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PostPosted: 10:58 - 16 Oct 2015    Post subject: Reply with quote
2/10 could troll better.
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sbrow247
L Plate Warrior



Joined: 11 Oct 2015
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PostPosted: 11:09 - 16 Oct 2015    Post subject: Reply with quote
Not trolling, just an idiot.
Thanks for the feedback.
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UnknownStuntm...
World Chat Champion



Joined: 13 Sep 2007
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PostPosted: 11:22 - 16 Oct 2015    Post subject: Reply with quote
Stop feeling sorry for yourself and answer the following questions:

1 - are you going to pay attention to advice here?
2 - are you going to act on this advice?
3 - which dealer is it?
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Doovy
World Chat Champion



Joined: 21 Jul 2008
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PostPosted: 11:28 - 16 Oct 2015    Post subject: Reply with quote
sbrow247 wrote:
They are charging me 550 quid, does this sound fair?


Yes. Very fair.


Now plze pay me £1000 for my opinion, as I'm doing you a favour here. PM me for my paypal details. K thanx bai.
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 11:41 - 16 Oct 2015    Post subject: Reply with quote
What's that?

Control tower, you say someone is cleared for take off?
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Doovy
World Chat Champion



Joined: 21 Jul 2008
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PostPosted: 11:42 - 16 Oct 2015    Post subject: Reply with quote
Ste wrote:
What's that?

Control tower, you say someone is cleared for take off?


https://imagemacros.files.wordpress.com/2009/06/flounce2.jpg?w=720
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Rogerborg
nimbA



Joined: 26 Oct 2010
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PostPosted: 12:50 - 16 Oct 2015    Post subject: Reply with quote
OP = https://rlv.zcache.com/nobel_prize_mug-r725c06cdf3c3450ab6f70efa2d9e9c9b_x7jgr_8byvr_324.jpg

There's literally no helping some people.

This is traditionally the point where OP starts ragefacing at us because they ignored the offered advice. Pass the popcorn
____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike
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