Instructor Problem-Advice needed

[BanditBitch]

Who would I contact to report the misconduct and unprofessionalism of an instructor??

Not going into detail, but this guy was seriously out of order.

[G]

I expect his boss would be a good start, then you might be able to try the DVLA if it was related to road training.

Gwan', give us some details so we can shoot you down in flames, explaining how it's a perfectly reasonable thing to do .

[McJamweasel]

DVLA/DSA?

If he's not a one-man-band then his boss. Trading Standards? If he's IAM/Rospa then try them.

However - we want details! We also want names so that others can avoid.
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BCF: Be yourself, just don't be an arse.

[Rob W]

C'mon give us some info, we can help more if we know tthe full extent of the story!


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[mistergixer]

Yeah, come on, give us some details.
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[0ddball]

Isn't it the DSA who train and test the instructors for their instuctor certificate/qualification? So i guess the DSA would be a good bet.


Did he have wandering hands?
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ZXR750L

[riichy]

whats betting the old man got a bit frisky
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.......... PLOD ............ zx636 2004

[mrtEE]

Spit it aaaaht, did 'e cop a feel like a good 'un?

[BanditBitch]

ok, the main problems were:

1. Shouting and I mean shouting, swearing and waving arms about, to the girl who was being taught with me. He was on a real short fuse.

2. Texting on his mobile all the time, therefore taking no notice of his pupils.

3. When not texting, was speaking on his mobile. Seamnt to be having a row with someone on the phone. Trying to tell me something, whilst "Stevie f****** Wonder, I just called to say I love you."... was belting out of his phone. Then accused me of not listening to him.

4. Lo and behold, his chick turns up..... and they have a full blown row, in front of pupils. She tries wheel spinning away, whilst he is trying to get in the car, to her to stop her leaving.

5. Reduced the other girl to tears, went well over the top.

6. Couldnt get shut of us quick enough....made it pretty obvious he needed to be somewhere else.

7. Really trashed the other girls confidence. Didnt do mine much good.... but I was thinking more along the lines of "W*****, get a grip".

8. Left us to our own devices, whilst he went into his office.. doing whatever.... I suspect... trying to sort things with his woman.

Loadsa other little things.

[R4nger]

Did you ask him to stop and pay more attention?

[Andy C]

was it CBT, DAS, training for restricted test? yea sounds like you need to complain! his boss the DVLA i suspect
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99 RS125 --> 02 SV650s --> 03 Speed Four --> 92 RXS100 --> 93 CB400sf --> 01 CB600f Hornet

[White Noise]

sounds to me that he was having a very shit day, should have cancelled lessons and not acted in the way he did, if he does have a boss have a word with him, try an get the other people in the lesson to give there side to, if he is the "boss" getting in touch with the instructors governing body whoever they are
WN
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[0ddball]

Go back and say you were appauled by the standard of teaching and the instructors level of professionalism.

Tell them that you are considering reporting him but you understand that everone has their off days and if they were to offer both you and the other girl a partial or even a full refund (depending on how much you feel you got from the day) for the days training you wouldn't take it any further. Then go somewhere else.
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ZXR750L

[Walloper]

The guy was having a bad day.
He should have called off the training.
He may have had too much else on his mind.
He maybe thought he was better at work than moping at home.

You could cut him some slack (He's a biker too)

Ask for the lesson to be credited. Not a problem for a proper business.
If no credit, let the school know you intend to seek damages.

The guy may be better later.
Anyone ever had 'woman trouble' before? (Women are Lovely )

But on the other hand get a gun and shoot the bastar*s
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[BanditBitch]

[colin1]

I had a few bike instructors and 2 were of the aggressive shouty demotivating kind. I dont think this is the best way to teach but its the only way they know. When I was younger I would have either got upset or had a go back or not come back. One lad doing a cbt while I was having das lessons ended up in tears after standing up to this kind of thing.

I think bike instructors can find it frustrating and they need to feel they are in control. I suspect some are in the job because they lost their heads in other jobs and got the sack. Assertive rebellious types.

Having said this, its possible that the constant criticsim was constant feedback and more useful than just going for a ride with someone who thinks you are doing fine.

You can complain to the guys boss and the crying cbt kid got his money back at the place i was at.

Even if he is his own boss you could still complain and might get your money back as with the crying kid. Boss wasnt involved on that one but woman in office was.
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colin1 is officially faster than god

[Mongrel]

You should definitely complain.

If this was a one off then he needs to be made very aware of how unacceptable his behaviour was.

If this was a normal 'bad' day then he's not fit to be an instructor.

Either way I think you'll find it's the DSA (Driving standards agency) that hold the big stick in matters like this, it certainly is for car instructors.

Look at it this way, if it is likely that he will cause students to lose confidence and therefore ultimately fail, then he is not providing the service that he's being paid for and needs to be brought to account.

Judging by your recounting of events it's a no-brainer IMO.

[colin1]

simple thing would be ask the office to book you with a different instructor next time and you dont need to kick up a fuss about him unless you want to.
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colin1 is officially faster than god

[Mongrel]

[Rob W]

[ZZR Girl]

You've reminded me of my very first bike lesson back in 1980. I'd just bought my first bike (Honda CG125) and because I'd never been on the road before, decided I should do some training. I went to a training school on a Saturday morning, and there were a few of us on the course. I think I was the only girl. I distinctly remember having real trouble with the figure of 8 and weaving through the cones, and being made to feel such a fool by the instructor shouting at me. He was probably thinking pathetic bitch, what's a girl doing trying to ride a bike. I felt so small and intimidated that I never went back for the remaining lessons (I think it was meant to be a 6 week course or something).

What happened then was that I went out on the roads after having just the one lesson. You could do that in those days as training wasn't compulsory. As luck would have it, nothing happened to me, but it could have been a very different story.

I wonder if these bully boy instructors realise what a detrimental and potentially disastrous effect their unprofessional manner has on their pupils, particularly those who are nervous and lacking in confidence?
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Keep it shiny!

[wristjob]

i read stories like this a lot and it makes me feel like mr lucky because the 3 instructors i had for may cbt and over my das test were all really good.they were calm on the radios,constructive with criticism,quick to point out bad habits and generally spot on.
and the guy on my cbt didnt even raise his voice to the 16 year old know it all who wouldnt do anything he was told.(he didnt get a cbt though)

[BanditBitch]

[Bendy]

If he's an employee of someone else, complain to them.

If he's a one man band, I'd write to him and complain. He might see the sense in it once he's calmed down about whatever it is he's wound up about.

Wouldn't go as far as reporting him to a higher power until you've tried contacting him / his company directly first.

[BanditBitch]