J&S online services cannot follow simple instructions

[The Tot]

Hi there guys,

I recently bought a lid off them on ebay and prior to purchasing it, i contact them to enquire about their stock. I then asked if they had the Shoei XR1000 in white, which they confirmed they did, in my size.

Ordered my lid online, fair dues to them, it came within 1 day of payment clearing, so i was as giddy as a kid at christmas, opened the box and realised - What the fo'schizzle! - Black! With BLUE! - My bike's RED!

I've sent an email to complain about this error and seeing that the delivery dude already went after i opened the lid, i thougjt, i might as well use it seeing that it's here.

I don't know if any of you have dealt with them online and what your outcome was, but with the fast shipping etc, you'd also expect the product you specified - i sent them an email to confirm the colour and also mentioned it in my paypal notes AND phoned them up, so what more can you expect. I guess that's the disadvantage when you're buying gear online - i've asked for some sort of compensation.

Meanwhile, i've found the lid to fit me nicely, and that it's ultra light - much lighter than my old HJC and MUCH MUCH MUCH lighter than my KBC AR1 -now on ebay. The pinlock works a treat, vents work, it's not that noisy, and i'm now waiting on a black visor so i can look the dogs nads. Here's the lid + my leathers to give an impression of colour coordination. I'd say better than if it was white eh? What do you guys reckon?
____________________
The Tot 2019 Z1000SX - 2007 R1
Never argue with autism

[The Tot]

Err, no, i believe mr penis man took that photo, so he got his jizz everywhere. I'm going to wait what they say about the lid. Even thought it does look cooler
____________________
The Tot 2019 Z1000SX - 2007 R1
Never argue with autism

[Psychonaut]

I know there supposed to fit without much movement but should your cheek be pushed into your eye???

[The Tot]

Most of my lids are like that. The S fits me better but that's just an M with thicker padding so my cheeks will cause my eyes to recess. I don't feel any discomfort with it whatsoever and i can thoroughly recommend it as a good lid. One to keep. Now hunting for a black visor
____________________
The Tot 2019 Z1000SX - 2007 R1
Never argue with autism

[Finglonga]

[sickpup]

They won't accept it back. You've used it.

[anders]

[The Tot]

To be honest now, the more i look at the lid, the more i'm satisfied with it. I've sent them a polite e-mail trying to see if i can get anything in terms of compensation from their mistake; something like a 5 quid voucher or summat at J&S. It also saves me and them the postage costs. I've just come to the conclusion that my lid will look cooler with a black visor on it than if it were white. Most peoples opinions seem to be that this cock up has gone the right way.
____________________
The Tot 2019 Z1000SX - 2007 R1
Never argue with autism

[Jack_Cheese]

Maybe they have the motorcycling equivalent of trinny and susannah, and decided your coordintion for you.

Either that or they realised "who the fuck buys a white lid!?" They must have thought the white lid request was a joke!!

Jack
____________________
www.bikepics.com/members/jackcheese <--- NOW FOR SALE! 51 Plate Cagiva Planet 125
Quacker_boy: "Jack, you really are a dick!"

[unfazed]

I bought a jacket from them online as it was an online only offer, When it arrived it was different colours to the one i ordered, But i liked it better so i kept it,

Looked much better in the flesh than it did online!