Insurance Rip Off

[Looney tunes]

well I took my insurance out with Bennetts on my 125 as a learner having passed my CBT and MOD1, I have now passed my MOD2 so thought I had better inform them and you never know maybe even get a little refund as I am now qualified to ride........

yeh right for being honest and telling them I now find that I have a £30.00 fee for a change in insurance details and documents, told the chap I wasn't prepared to pay extra for passing my test only to be told pay up within 7 days or we will cancel your insurance......

what a con and a rip off, financial ombudsman here we come I think....

[Minty]

Yeah bust of luck with the Ombudsmen. Read the T&C's. Admin fees are nothing new.
____________________
My fingers smell of your mum.

[Conzar]

Call them back and tell them you were joking and failed really and admit that you're schizophrenic and apologise for the inconvenience
____________________
Current ride: ZX6R 636 ------- Previous:KTM EXC 450 Supermoto --- ZX6R B1H --Hornet 600--CBR 600--SV650
11:05:35 Rob Fzs: i just wanna own an rd350 valve before they send us to war with durkadurkastan

[pinkyfloyd]

Its standard procedure for companies to charge for admin duty. They have to pay for the bananas and peanuts they feed their computer monkeys who check the box when you change your details.

Welcome to the world of being a growd up.

As for the ombudsman. Good luck. Its in the small print that they charge a fee for any changes to policy and you agreed to that small print when you took out the contract of insurance.

Pay up and get over it.
____________________
illuminateTHEmind wrote: I am just more evolved than most of you guys... this allows me to pick of things quickly which would have normally taken the common man years to master
Hockeystorm65:.well there are childish arguments...there are very childish arguments.....there are really stupid childish arguments and now there are......Pinkfloyd arguments!
Teflon-Mike:I think I agree with just about all Pinky has said.

[Stowelly]

had the same argument with them on the phone, told them not to bother changing my details and that i wont be paying any fee..... didn't hear anything back from them, but then i only had 1-2 months on my policy with them.

[Looney tunes]

financial ombudsman (lady) was very helpful, drafted a letter of complaint with me over the phone, said that it was probably the brokers (Bennetts) that are sticking the charge on and not Aviva, she agreed that clicking a mouse to change the fact that I have passed my test really doesn't warrant a £30 charge especially as they are not sending out the paper work but have emailed it through to me to print off myself ...... costing me yet more money..... complaints procedure should take no more than 8 weeks, so watch this space.

[Joncrete Cungle]

Ask for a detailed breakdown of how the £30 'admin charge' is made up.

[iooi]

[Looney tunes]

to be honest I didn't see it as a renewal, more a case of letting them know I have now passed my test and no longer classed as a learner, two minutes and a click of a button wahey £30 please

paid for my policy in full and not on instalments, bikes on eBay so will hopefully be sold by this time next week so wont need the policy any more, will I have to pay to cancel the policy? or will they give me a refund for the 8 months that I haven't yet used

[fatpies]

You know this reminds me a bit of banks, I can't remember what happened. But somebody complained because bank charges have to be reasonable and proportionate to the cost of whatever it was.

So £25 fees for telling you were overdrawn by a letter was deemed unreasonable or something and the banks never bought it to court. Bank charges still existed but they cut them a bit.

Can't the same argument be made in regards to this?
____________________
"It's easy to attack and destroy an act of creation. It's a lot more difficult to perform one"

[Clutchy]

Read your contract, you will probably get 50% back.
____________________
Malaguti F12 Phantom-Dead, Suzuki AY50- Dead, NRG power DD LQ, CBR125.
*33 BHP restriction up on 10/12/14* Current bikes/car: SV 650 S/ MKIV GOLF
Guide to pass your test with no lessons!

[Derivative]

[Rogerborg]

You fucked up...
https://rogerborg.dnsd.me/you-fucked-up-you-trusted-us.jpg
...you trusted them.

Well, despite the fact that you went with the cheapest quote and didn't read the contract that you were agreeing to... er... good on you for sticking to your guns, even if only to stitch them up with the cost of an Ombudsman case.
____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[Looney tunes]

and the result is........ no charge, had a call from Bennetts today, and they have agreed that as no actual paper work has changed and there is no change to the policy premium that the admin fee is not in proportion to the work carried out and so the fee has been wavered.

so it was worth a phone call to the ombudsman and a letter happy bunny

[Tungtvann]

Result! A small win against the asshole insurance companies. I phone up my old insurer with false details and mental claims just to waste their time, because by their maths, I've cost them hundreds! And to call them cocks.

[Rogerborg]

Nice one, it's just a pity they weren't daft enough to let it go to a written referral.
____________________
Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[Clutchy]

Rated helpful as I hope it will now set a precedent for bennetts with regards to that admin change


Probably not...
____________________
Malaguti F12 Phantom-Dead, Suzuki AY50- Dead, NRG power DD LQ, CBR125.
*33 BHP restriction up on 10/12/14* Current bikes/car: SV 650 S/ MKIV GOLF
Guide to pass your test with no lessons!